No violation of competition act by non-disclosure of technical know-how of machine

In re House of Diagnostics LLP Vs Neurologica Corporation (CCI) It has been alleged by the Informant that OP-4 is the exclusive aftersales service provider of OP-1 in India with respect to the machine in question. On the other hand, OP-4 has replied that though it is the authorised service provider of aftersales services with respect to the machines of OP-1 in India, there is no bar upon the Informant to procure spare parts or avail aftersales services, from third parties. In this regard, the Commission notes that the Informant has simply stated that as the machine is sophisticated and encrypt...