Q.1 What details can I update in Self Service Update Portal (SSUP)?
Ans. You can update your Address online in Self Service Update Portal (SSUP).
For other details updates such as Demographic details (Name, Address, DoB, Gender, Mobile Number, Email) as well as Biometrics (Finger Prints, Iris & Photograph) in Aadhaar you will have to visit Permanent Enrolment Center.
Q.2 Is it necessary that my mobile number should be registered with Aadhaar while requesting for any kind of update?
Ans. If you are using online Self Service Update Portal (SSUP) for update, your mobile number must be registered with Aadhaar otherwise you can visit nearest Permanent Enrolment centre with Supporting Documents.
Q.3 Where can I Update my Mobile Number?
Ans. You can update your mobile number by visiting a Permanent Enrolment Center.
Q.4 How can I submit my Supporting documents in case of online Self Service Update portal (SSUP)?
Ans. You will be required to upload original scanned (with color scanner) copies of PoA document as per the Valid Documents List. Refer Link for valid documents.
Q.5 How do I add my father’s / husband’s name to my address?
Ans. Relationship details are a part of address field in Aadhaar. This has been standardized to C/o (Care of). Filling this is optional.
Q.6 Can I update my address in my local language?
Ans. In addition to English you can update/do correction in your address in any of the following languages:
Assamese, Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu and Urdu.
Q.7 I successfully submitted my address update request. How can I track this?
Ans. On successful submission of an online address update request, you receive a URN (Update Request Number) of the format 0000/00XXX/XXXXX. This is shown on screen and also sent via SMS to your registered mobile number. Use this URN and your Aadhaar number to track status of your Aadhaar update from: https://ssup.uidai.gov.in/checkSSUPStatus/checkupdatestatus
Q.8 My update request got rejected for invalid documents. What does this mean?
Ans. The document you use for Online Address Update should be:
- Valid document as per https://ssup.uidai.gov.in/ssup/instruction
- In the name of the resident requesting the update
- Image uploaded should be clear and colored scan of original document
Ensure that you follow the above before you create a new update request.
