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Case Law Details

Case Name : Ayudha Foundation Vs Talk Charge Technologies Pvt. Ltd (Competition Commission of India)
Appeal Number : Case No. 36 of 2023
Date of Judgement/Order : 23/02/2024
Related Assessment Year :
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Ayudha Foundation Vs Talk Charge Technologies Pvt. Ltd (Competition Commission of India)

Introduction : In a recent ruling by the Competition Commission of India (CCI), the case between Ayudha Foundation and Talk Charge Technologies Pvt. Ltd has garnered significant attention. Ayudha Foundation filed a complaint under Section 19(1)(a) of the Competition Act, 2002, alleging that Talk Charge abused its dominant position in the market. This case sheds light on the intricate dynamics of digital payment platforms in India and the legal framework governing competitive practices.

Background of the Complaint: Ayudha Foundation, through its President Gopal Aggarwal, accused Talk Charge, an internet-based platform offering services like online recharges and utility bill payments, of imposing unfair additional charges on transactions using its digital wallet. These charges included server costs, processing fees, gateway costs, and other convenience charges, allegedly without proper disclosure in the GST bill, suggesting an abuse of dominance.

The Commission’s Examination: The CCI’s analysis focused on three main aspects: delineating the relevant market, assessing Talk Charge’s dominance in that market, and evaluating the alleged abuse of dominance. The Commission identified ‘the market for digital payment platforms in India’ as the relevant market. However, it noted the presence of multiple domestic and global players in this space, indicating a competitive environment where Ayudha Foundation was not solely dependent on Talk Charge. Moreover, the Informant did not provide sufficient evidence to establish Talk Charge’s dominance in the relevant market.

Findings and Conclusion: The Commission concluded that without evidence of dominance, there was no basis to investigate Talk Charge for abusive conduct under the provisions of the Act. Therefore, the complaint was dismissed, and the matter was closed under Section 26(2) of the Act, rejecting the request for interim relief under Section 33.

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