In the light of ongoing situation of CoVID-19 global pandemic, several business houses are encouraged and many have indeed allowed a work from home policy.
This is a draft ‘Work from Home Policy’ document which can be customized and altered as per requirements.
This does not constitute professional advisory or recommendation. It is a simple base upon which users can design their own policy.
Working from home policy during corona virus (covid-19)
In this Coronavirus (COVID-19) company policy, all the essential guidelines employees should follow during the coronavirus outbreak and temporary alterations of existing sick leave and work from home policies.
Introduction
The working from home policy includes the measures that we are actively taking to mitigate the spread of coronavirus. All the employees are kindly requested to follow all rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.
This working from home policy is susceptible to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible by email.
Scope
This coronavirus policy applies to all of our employees who physically work in our office(s). We strongly recommend to our remote working personnel to read through this action plan as well, to ensure we collectively and uniformly respond to this challenge.
Sick leave arrangements
Work from home requests
APPROVAL
Before taking the work from home, the employee shall obtain the approval from the reporting manager of such employee. The employee accepts that he shall stand to the following conditions before the approval of the work from home policy is granted to the employee:
We recognize and appreciate the potential business disruption caused by the coronavirus and implementing some of the above-stated guidance. Again, the company is determined to take appropriate preventive steps to protect its workforce and keep their organizations running smoothly through this outbreak.
SCHEDULE 1
WORK FROM HOME | LLS-INTERPRETER | LLS-CSA |
PROJECT ELIGIBILITY FOR WFH | HOME INTERNET | HOME INTERNET |
PROJECT RISKS INVOLVED | 1.SHIFT ADHERENCE
2. MEETING OSL REQUIREMENT 3. VOICE QUALITY 4. BACKGROUND NOISE 5. VIDEO QUALITY 6.NO CUBICAL SETUP 7. NO BLUE BACK DROP FOR VIDEO CALL 8. EQUIPMENT DAMAGE |
1.SHIFT ADHERENCE
2. MEETING OSL REQUIREMENT 3. VOICE QUALITY 4. BACKGROUND NOISE 5. EQUIPMENT DAMAGE |
PROJECT AUDIT ON QUALITY/TROUBLESHOOTING / TRAINING | SCOPE OF CLIENT | SCOPE OF CLIENT |
GOVERNANCE | FREQUENT COMMUNICATION WITH THE STAFF ON THEIR AVAILABILITY | FREQUENT COMMUNICATION WITH THE STAFF ON THEIR AVAILABILITY |
APPROVAL FROM CLIENT | OPS WILL ENSURE | OPS WILL ENSURE |
INTERNET CONNECTIVITY | WIRED CONNECTION | WIRED CONNECTION |
DATA BANDWIDTH | 5 MBPS MINIMUM | 5 MBPS MINIMUM |
WIRED CONNECTION | ONLY HATHWAY/ACT OR EQUIVALENT | ONLY HATHWAY/ACT OR EQUIVALENT |
INFRASTRUCTURE | ||
LAPTOP/SYSTEM +MOUSE | CLIENT LAPTOP | CLIENT LAPTOP |
CAMERA | YES | YES |
TECH SUPPORT | ||
IT SUPPORT | IT SLA/CLIENT SLA | IT SLA/CLIENT SLA |
OPS SUPPORT | ESCALATING TECH IT ISSUES RELATED TO LLS | ESCALATING TECH IT ISSUES RELATED TO LLS |
COMMUNICATION PLATFORM | WHATSAPP/PHONE CALLS | WHATSAPP/PHONE CALLS |
POWER BACKUP | INVERTOR OR 2HRS LAPTOP BACKUP EQUIVALENT | INVERTOR OR 2HRS LAPTOP BACKUP EQUIVALENT |
–
WFH BENEFITS AS APPLICABLE TO LLS | |
OT ALLOWANCE | YES |
TRANSPORT | NA |
INCENTIVE POLICY | YES |
NIGHTSHIFT ALLOWANCE | NA |
BISCUITS/BEVERAGES | NA |
INTERNET UPTO 5 MBPS | RS.1000 |
ASSET | To SIGN |
MEDICAL INSURANCE | YES |
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