ISO 9001 is an international recognized standard certification that defines the quality management system (QMS) and the quality of services of the company.
This certificate is used by business to demonstrate the ability systematically provide products and services that meet the regulatory requirements and customer satisfaction. Getting ISO 9001 Certification means that the company should pass a physical ISO 9001: 2015 certification audit done by a certifying agency or a registrar of that place.
ISO 9001 2015
ISO refers to the International Organisation for Standardisation, which develops the standards, and it develops the standards, in order to certify business or organisations.
The number appearing after ISO classifies the standard. All standards within the ISO 9000 family refer to quality management. ISO 9001 is among ISO’s best-known standards , and it defines the criteria for meeting a number of quality management principles. It helps businesses and organisations be more efficient and improve customer satisfaction.
The final number is an ISO certification refers to the version of the standard that’s being met and is represented by the calendar year those standards were launched 2015 is the fifth edition of ISO 9001. It was launched in September 2015.
Types of ISO Certification:
You need to choose the type of ISO certification for your business.
ISO Certification body:
ISO itself does not provide certification to the companies. External bodies done the certification and it are important to choose recognized and credible certification body.
> ISO Certification process:
The applicant and the registrar should agree on a contract, which usually defines rights and obligations of both parties and includes liability issues, confidentiality and access rights.
ISO Auditor will review all quality manuals& documents related to various policies& procedures being followed in the organisation. Review of existing work to identify the possible gaps against the requirements stipulated in the ISO standards.
ISO auditor communicates the existing gaps in organisation; one should prepare an action plan to eliminate these gaps. Preparing the list of the required tasks to be performed to bring the desired changes.
The ISO auditor will audit the changes made in the organisation. Auditor will identify the possible non-conformities in organisation systems and procedures to the desired quality management system. The applicant must carefully assess all these non-conformities and get it aligned as per the desired quality standards through modification in the techniques and processes used by the organisation.
After all the changes, the ISO Auditor does the final auditing, checking that all the non- conformities have been eliminated or not as per ISO quality standards. Auditor will prepare the final ISO audit report and forward it to the registrar after being satisfied.
Once all non-conformities are addresses and all the findings are put in the ISO audit report, the registrar will grant the ISO certification.
Surveillance audit is basically conducted to ensure that ISO quality standards are being maintained by the organisation, which is conducted from time to time.
The whole process of ISO certification also varies from organisation to organisation.
The time required to complete the process of ISO certification is approximate:
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Author- CS Aakansha Negi and can be contacted at [email protected]