DEPUTY GENERAL MANAGERMARKET REGULATION DEPARTMENT
E-mail: sundaresanvs@sebi.gov.in
SEBI/MRD/DOP/Cir-22/2004
July 14, 2004
| The Managing Director,
National Securities Depository Ltd., Trade World, 4th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai – 400013 |
The Executive Director,
Central Depository Services(India) Ltd., Phiroze Jeejeebhoy Towers, 27-28th Floor, Dalal Street, Mumbai – 400 023
|
Dear Sir,
Sub: Printing of Grievances Redressal Mechanism on Delivery Instruction Form Book
V S SUNDARESAN
Annexure A
| There will be occasions when you have grievances against a listed company/ intermediary registered with SEBI. In the event of such grievance you should first approach the concerned company/ intermediary against whom you have a grievance. However, you may not be satisfied with their response.
Therefore you should know whom you should turn to get your grievance redressed. SEBI takes up grievances related to issue and transfer of securities and non-payment of dividend with listed Companies. In addition, SEBI also takes up grievances against the various intermediaries registered with it and related issues. Given below are types of grievances for which you could approach SEBI. |
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| Nature of grievance – Regarding | |
| Type-I: Refund order/ Allotment Advice | Type-II: Non-receipt of dividend.
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| Type-III: Non-receipt of share certificates after transfer | Type-IV: Debentures
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| Type-V: Non-receipt of letter of offer for rights | Type VI: Collective Investment Schemes
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| Type VII: Mutual Funds/ Venture Capital Funds/ Foreign Venture Capital Investors/ Foreign Institutional Investors/ Portfolio Managers, Custodians | Type VIII: Brokers/Debenture Trustees /Depository Participants/ Merchant Bankers /Registrars and Transfer Agents / Bankers to Issue/ Underwriters/ Credit Rating Agencies/ Securities lending Intermediaries
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| Type IX: Exchanges/ Clearing and Settlement Organizations/ Depositories | Type X: Derivative Trading
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| Type XI: Buyback /Delisting /Substantial Acquisition /Takeovers /Corporate Governance /Corporate Restructuring /Compliance with Listing Conditions | |
| For faster action send Type I to Type XI complaints, to the OIAE Division of SEBI at Mumbai or Regional Offices at the following addresses: |
| Address of SEBI Offices |
SEBI, Head Office, Mittal Court, A Wing, Ist Floor 224 Nariman Point, Mumbai – 400 021. ‘ 022-22880962-70, 22850451-56  (iggc@sebi.gov.in) |
| SEBI, OIAE, 4th floor, Exchange Plaza, “G” Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400 051 ‘ 022-26598510-13, 26598509
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| SEBI, Northern Regional Office, Block No. 1, Rajendra Bhawan, Rajendra Place Dist. Centre, New Delhi- 110 008 ‘ 011-25788658/7538, 25768991 (sebinro@sebi.gov.in) |
| SEBI, Eastern Regional Office, L&T Chambers, 3rd Floor , 16, Camac Street, Kolkata – 700 016 ‘ 033- 22801219/1220/1614, 22402435/ 22816768 (sebiero@sebi.gov.in) |
| SEBI, Southern Regional Office, 3rd Floor, D Monte Bldg, No. 32, D’ Monte Colony, TTK Road, Alwarpet, Chennai 600 018 ‘ 044-24995676/5525/7385/7480 (sebisro@sebi.gov.in) |
| The following types of grievances should be taken up with: | |
| With the Stock Exchange: At the Investor Information Centre of all the recognised Stock Exchanges | |
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| With the Department Of Company Affairs (DCA/ concerned Registrar of Companies (ROC) | |
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| With the Reserve Bank of India | |
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| For more information visit our website – http\:investor.sebi.gov.in | |
