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SEBI issued a clarification on its earlier circulars relating to digital accessibility requirements for digital platforms operated by Regulated Entities (REs). The circular mandates that the “Investors’ Right to have digital accessibility” will now be incorporated into all relevant Investor Charters. Instead of appointing accessibility auditors by December 14, 2025, REs must submit their readiness and compliance status for each digital platform by March 31, 2026 to the designated reporting authorities, with submissions to SEBI routed through a specified email ID. SEBI has also provided a standard format for reporting and clarified that investors may lodge accessibility-related complaints on SCORES, which REs must resolve to close the complaint. All REs are required to conduct periodic accessibility audits of websites, apps, and portals through certified accessibility professionals. The circular, issued under Section 11(1) of the SEBI Act, aims to enhance investor protection and ensure accessible, compliant digital interfaces across the securities market ecosystem.

Securities and Exchange Board of India

Circular No. HO/13/19/13(2)2025-ITD-1_VIAP/I/187/2025 December 08, 2025

To,
All Recognised Stock Exchanges
All Recognised Clearing Corporations
All Registered Depositories
All Registered Intermediaries
Association of Mutual Funds in India (AMFI)
Association of Portfolio Managers in India (APMI)
BSE Limited (Investment Adviser Administration and supervisory body-IAASB)
BSE Limited (Research Analysts Administration and supervisory body-RAASB)

Reference:

S/N Circular No. Issue Date
1 SEBI/HO/ITD-1/ITD_VIAP/P/CIR/ 2025/111 July 31, 2025
2 SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/121 August 29, 2025
3 SEBI/HO/ITD-1/ITD_VIAP/P/CIR/2025/131 September 25, 2025

Sir/Madam,

Subject: Clarification on the Digital Accessibility circulars of SEBI

1. Clarification is hereby issued on the above referenced SEBI circulars on Digital accessibility requirements in Digital Platforms of Regulated Entities(REs).

2. The “Investors’ Right to have digital accessibility” will be included in the respective Investor Charters applicable to various REs, published by SEBI.

3. REs are required to carry out the following compliance:

a. Instead of meeting the compliance requirement for appointment of accessibility auditor by December 14, 2025, REs shall submit a status of their readiness and compliance to the accessibility requirements for each of their digital platforms latest by March 31, 2026 to the specified reporting authorities (refer Annexure A). The REs reporting to SEBI shall share the status on the email id digital acc@sebi.gov.in.

b. REs may refer to Annexure B for format of submitting a status of readiness and compliance to the accessibility requirements for each of their investor facing digital platforms.

c. Any investor facing accessibility related issues on digital platforms of REs, shall be able to lodge accessibility related complaints against REs on SCORES. A complaint category related to “Accessibility” is already provisioned in SCORES. In response to the accessibility related complaint, the RE shall remediate the accessibility related issue for the closure of the complaint.

d. All REs shall conduct periodic accessibility audits of their digital platforms including websites, mobile apps and portals through certified accessibility professionals

4. This circular is being issued in exercise of powers conferred under Section 11 (1) of the Securities and Exchange of India Act, 1992, to protect the interests of investors in securities and to promote the development of, and to regulate the securities market.

5. This circular is issued with the approval of Competent Authority.

6. This circular is available on SEBI website at sebi.gov.in under the category “Legal” and drop “Circulars”.

Yours faithfully,

Deepankar Chatterjee
Deputy General Manager
Phone: 022-26449643
Email: deepankarc@sebi.gov.in

Annexure A

Specified reporting authorities

Table 1: Specified reporting authorities for REs

S/N Regulated Entity Reporting Authority
1 Stock Brokers/ Depository Participants Stock Exchanges/Depositories
2 Investment Advisor (“IAs”) and Research Analysts (“RAs”) BSE Ltd.
3 MIIs and rest of the REs SEBI

Table 2: List of REs submitting compliance directly to SEBI

S/N REs submitting compliance directly to SEBI Concerned
Departments
1 Alternative Investment Funds(AIFs) AFD
2 Bankers to an Issue (BTI) and Self Certified Syndicate Banks (SCSBs) CFD
3 Clearing Corporations MRD
4 Collective Investment Schemes(CIS) IMD
5 Credit Rating Agencies (CRAs) DDHS
6 Custodians AFD
7 Debenture Trustees (DTs) DDHS
8 Depositories MRD
9 KYC Registration Agencies (KRAs) MIRSD
10 Merchant Bankers (MBs) CFD
11 Mutual Funds (MFs)/ Asset Management Companies (AMCs) IMD
12 Portfolio Managers IMD
13 Registrar to an Issue and Share Transfer Agents (RTAs) MIRSD
14 Stock Exchanges MRD
15 Venture Capital Funds (VCFs) AFD

Annexure B

Format of submitting a status of readiness and compliance to the accessibility requirements for digital platforms Applicable to all REs.

Subject: [RE Registration No.]-[RE name]-[RE category] -Submission of status of readiness and compliance to the accessibility requirements for digital platforms

Body:

Table 1: Digital platform wise accessibility

Sl. No. URL of digital platform Is minimum

level of
accessibility at AA level as per latest WCAG guidelines (Yes / No)

Remarks on Status of

readiness and

compliance to the
accessibility requirements

1
2
3
4
5

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