prpri Logic Behind Restriction on Email & Mobile No. On IT website Logic Behind Restriction on Email & Mobile No. for Income Tax Profile update
Income Tax Department is moving towards e-governance in all its functions including assessment and post assessment related activities. It desires that, there should be least or no personal interface with the taxpayers in these proceedings. That means, all the communication between the department and the taxpayers would have to be mainly through e-mail & SMS and the compliance through the e-filing portal login. Hence it is critical that the notices and communication of the department is served directly to the taxpayer or the least under worst situation, their near relation to meet the requirement of law. It is observed that currently 90% of the e-mail & SMS communications that are send out of to the taxpayers does not reach them. In this situation, the governments e-governance initiative is bound to fail. Hence, this task of comprehensive cleanup of the taxpayers profile has been undertaken.
To address this specific grievance of the taxpayers that they be allowed to use one e-mail ID and Mobile number with respect to their close relation, a cap of three users have been fixed. With respect to use of same e-mail & mobile as a Principle Signatory of the other entities, the current validation rule is being modified. Once modified, the cap on use of email & mobile number will be limited to Individual users.
With respect to non-residents, the primary mobile number has to be of themselves irrespective of the country in which they reside. That is the reason, the country code slot has been provided to capture the same against the mobile number. Only in the secondary mobile, Indian mobile is sought. In the secondary contact details, the non-residents are expected to provide their Indian contact. It could be their agent, AR etc.

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    No one will agree with the logic. Then why are you asking these details in ITR ?
    Please stop treating assessees as fools and Information Techies as only wise people

  2. CA Manoj Ananf says:

    I don’t agree with this Logic. Most of the assesses work in multiple layers like partnership, Proprietorship or Company but have only 1 Mobile no & 1 E-Mail id. The restriction of 3 shall unnecessary require creation of more Mobile no/E-Mail id’s for tax purpose only. With the passage of time these are forgotten & reply to I-T deptt is always time bound, which shall never be done. Further earlier practice of Consultant’s no was best practise as ultimately assessee ask consultant for replies & Consultant was also aware of INTENSITY of proceedings and replies in time bound manner with the consent of assessee.

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July 2021