Introduction: The Central Board of Indirect Taxes & Customs (CBIC), under the Ministry of Finance, aligns its efforts with the principles of good governance. As highlighted in the recent newsletter, the Good Governance Week 2023 marked significant accomplishments and initiatives to enhance administrative reforms.

Detailed Analysis:

1. Thirukkural Wisdom:

  • The newsletter begins with a timeless quote from Thirukkural, emphasizing impartiality, consultation, and justice in public duties.

2. Good Governance Week 2023:

  • Celebrating the third consecutive year, the week focuses on fostering commitment and togetherness in administrative reforms.
  • The Hon’ble Prime Minister’s emphasis on citizen-centric and people-friendly procedures as the essence of good governance.

3. CBIC’s Contribution to Swachhata:

  • Ms. Himani Bhayana’s participation in a Panel Discussion Show on Sansad TV, highlighting CBIC’s social endeavors towards institutionalizing cleanliness.
  • Accomplishments showcased at the inaugural function of the Good Governance Week, including the Special Campaign 3.0 and infrastructural development.

4. iGOT Platform Achievements:

  • Successful completion of 100,000 courses on the iGOT platform by CBIC officers, enhancing skill sets.
  • CBIC leading among departments with 8,500 users completing the mandated courses, showcasing commitment to continuous learning.

5. HR Developments:

  • Board-issued orders for promotions to the grade of Deputy Commissioner, Joint Commissioner, and Chief Commissioner/Director General.
  • Emphasis on timely Departmental Promotion Committees (DPCs) as a crucial aspect of human resource management.

6. Infrastructure Improvements:

  • Dedication of Apratyaksh Kar Bhavan in Lucknow for improved taxpayer services and a better working environment for officers.
  • Commitment to enhancing departmental infrastructure for efficient service delivery.

7. Revenue Realization Success:

  • Visakhapatnam Custom House’s proactive efforts result in the realization of Rs. 430 Crore in a long-standing case under the Insolvency and Bankruptcy Code, 2016.
  • The case decided in the Department’s favor following a detailed counter before the Hon’ble NCLT, Hyderabad.

Conclusion: The newsletter concludes with congratulations to promoted officers, a commitment to efficient infrastructure, and recognition of successful revenue realization efforts. CBIC’s dedication to good governance, continuous learning, and proactive initiatives demonstrates its commitment to excellence in service delivery and administrative efficiency.


Weekly newsletter from Chairman, CBIC dated 26.12.2023

Government of India
Ministry of Finance
Department of Revenue
Central Board of Indirect Taxes & Customs
North Block, New Delhi-110 001
Tel. : +91-11-23092849, 23092890

Sanjay Kumar Agarwal,

DO No. 21/News Letter/ CH(IC)/ 2023 Dated:26th December, 2023

“Enquiring, favouring no one, being impartial, consulting and rendering justice is just rule.”

The above maxim is taken from a translated version of Thirukkural, a book that deals with the art of living, written almost 2000 years ago. The moral teaching in the above text is relevant to all of us in discharging our public duties and is in line with the objectives of the Government to promote good governance.

The Good Governance Week 2023 is the third consecutive year of week-long celebrations in order to generate a great sense of commitment and togetherness in the Government’s steadfast objective of fostering administrative reforms. The Hon’ble Prime Minister has time and again emphasized that the most vital element of good governance is the simplification of procedures and practices within the Government to make them more citizen-centric and people-friendly. During the celebration of the 3rd Sushasan Saptah (Good Governance Week), nodal officer of CBIC, Ms. Himani Bhayana, was invited to participate in the Panel Discussion Show with Secretary, DARPG on Sansad TV where the social endeavours of CBIC towards institutionalising `Swachhata’ were brought out. Further, Team CBIC setup a stall highlighting its accomplishments in the Special Campaign 3.0 as part of the inaugural function of the Good Governance Week highlighting the tremendous work done by the field formations of CBIC during the Special Campaign 3.0, Swachhata Campaign and infrastructural development.

If you recall, in my newsletter dated 04th December, I had made a mention of certain mandated courses on iGOT platform for the benefit of the officers. I am pleased to inform you that CBIC officers have successfully finished 100,000 courses on the platform, with a total of 8,500 CBIC users completing the entire set of six mandated courses. The notable increase in course completions last week elevated our Department to the top position among other departments and organizations. I am confident that these numbers will also result in enhanced skill sets with the officers.

On the HR side, the Board issued orders for the promotion of officers to the grade of Deputy Commissioner, Joint Commissioner and Chief Commissioner/ Director General. I congratulate the officers and wish them all the best for the future. Timely promotions play a crucial role in human resource management, and the Board remains committed to prioritizing timely Departmental Promotion Committees (DPCs) at different levels.

Another important aspect that is being monitored at the highest levels is the improvement of departmental infrastructure. Last week, Apratyaksh Kar Bhavan in Lucknow was dedicated to the service of the nation in the gracious presence of the Hon’ble Minister of State for Finance. The new office building aims to deliver efficient services to taxpayers and create an improved working environment for officers.

Consequent to the timely and proactive efforts of the officers of Visakhapatnam Custom House, an amount of Rs. 430 Crore was realized in respect of a case locked up in the Interim Resolution Process from 2018 onwards under the Insolvency and Bankruptcy Code, 2016 by way of encashment of Bank Guarantees from seven banks. My compliments to the team for filing a detailed Counter before the Hon’ble NCLT, Hyderabad, resulting in the case being decided in the Department’s favour.

Till next week!

Yours sincerely,

(Sanjay Kumar Agarwal)

All Officers and Staff of the Central Board of Indirect Taxes & Customs.

Join Taxguru’s Network for Latest updates on Income Tax, GST, Company Law, Corporate Laws and other related subjects.

Join us on Whatsapp

taxguru on whatsapp GROUP LINK

Join us on Telegram

taxguru on telegram GROUP LINK

Download our App


More Under Goods and Services Tax

Leave a Comment

Your email address will not be published. Required fields are marked *

Search Posts by Date

March 2024