IT Grievance Redressal mechanism inter alia envisages that taxpayers shall make an application to the field officers or the nodal officers where there was a demonstrable glitch on the Common Portal in relation to an identified issue, due to which the due process as envisaged in law could not be completed on the Common Portal. The IT Grievance Redressal committee shall examine and approve the solutions as may be necessary for an identified issue.
List of CGST nodal officers for IT Grievance Redressal
S. No. |
Name of Central Tax Zone |
Name of the Principal Nodal Officer |
Designation |
Office Address |
Office Telephone (Landline Number) |
Email ID |
1 |
Hyderabad |
Sh. B. Raghu Kiran |
Joint Commis-sioner |
Medchal Commis-sionerate |
040-24303045 |
[email protected], raghu. [email protected] |
2 |
Pune |
Sh. Santosh Kumar Vatsa |
Additional Commis-sioner |
Chief Commissioner’s Office, GST & Customs, Pune Zone, 41-A, Sasoon Road, Pune-411001 |
020-2651815 |
[email protected] |
3 |
Bhubane-shwar |
Sh. Vishnu Kumar |
Joint Commis-sioner |
Chief Commissioner’s Office, GST /Central Tax, CX & Customs, Bhubaneshwar Zone, C.R. Building, Rajaswa Vihar, Bhubaneshwar-751007, Odisha |
0674-2589002/ 2589935 |
[email protected] |
4 |
Panchkula |
Sh. Rajendra Pratap |
Assistant Commis-sioner |
SCO No 407-408, Sector 8, Panchkula |
0172-2583331 |
[email protected] |
5 |
Nagpur |
Sh. Pradip Gurumurthy |
Joint Commis-sioner |
Office of the Principal Chief Commissioner of CGST & CX, GST Bhawan, Telangkhedi Road, Civil Lines, Nagpur – 440001 |
0712-2562625 |
[email protected] |
6 |
Lucknow |
Sh. Dinesh Kumar |
Additional Commis-sioner |
Office of the Principal Chief Commissioner of GST & Central Excise, Lucknow Zone, 7-A, Ashok Marg, Lucknow |
0522-2233061 |
[email protected] |
7 |
vadodara |
Dr. Ashir tyagi |
Commis-sioner |
1st Floor, GST Bhavan, Near Arkee Garba ground, Subhanpura, Vadodara- 390023 |
0265-2388241 |
[email protected], [email protected] |
8 |
Ahmedabad |
Sh. Sunil Kumar Singh |
Commis-sioner |
2nd Floor, Customs House, Nera All India Radio, Navrangpura, Ahmedabad-380009 |
079-27542195 |
[email protected] |
9 |
Vishakha-patnam |
Sh. N Srujan Kumar |
Deputy Commis-sioner |
O/o the chief Commissioner of Central tax & GST Customs, GST Bhawan, Port Area, Vishakh-apatnam-530035 |
0891-2853157 |
[email protected] |
10 |
Ranchi |
Sh. Nitin Anand |
Commis-sioner |
4th Floor, C.R. Building (Annexe), Birchand Patel Path, Patna-800001 |
0612-2504037 |
[email protected] |
11 |
Meerut |
Sh. Shashank Yadav |
Dy. Commis-sioner |
Chief Commissioner Office, Mangal Pandey Nagar, Meerut- 250004 |
0121-2761546 |
[email protected] |
12 |
Chandigarh |
Sh. Kumar Gaurav Dhawan |
Additional Commis-sioner |
O/o the Principal Commissioner CGST Commis-sionerate, Plot No. 19, Sector-17-C, Chandigarh |
0172-2710153 |
[email protected] |
13 |
Kolkata |
Sh. Ramesh Kumar Dwivedi |
Joint Commis-sioner |
GST Bhawan 180, Shantipally, Rajdanga, Main road, Kolkata- 100107 |
033- 24416839 |
[email protected] |
14 |
Chennai |
Sh. M. Sreedhar Reddy |
Commis-sioner |
O/o the Principal Commissioner of GST & Central Excise, GST Bhawan, 26/1, Mahatma Gandhi Road, Chennai- 600034 |
044-28331177 |
[email protected] |
15 |
Thiruvanan-thpuram |
Sh. Biju Thomas |
Dy. Commis-sioner |
Office of the Commissioner of Central Tax & Central Excise, Central Revenue Building, I.S. Press Road, Kochi-682018 |
0484-2398017 |
[email protected] |
16 |
Jaipur |
Sh. Arun Kumar |
Commis-sioner |
CGST & Central Excise, NCR Building, Statue Circle, C-scheme, Jaipur-302005 |
0141-2385034 |
[email protected] |
17 |
Bengaluru |
Mrs. Gayathri Chandra Menon |
Assistant Commis-sioner |
O/o the Principal Chief Commissioner of Central Tax, Bengaluru Zone, P.B. No. 5400, C.R. Building, Bengaluru-560001 |
080-22866425 |
[email protected] |
18 |
Delhi |
Sh. Michael Achom |
Joint Commis-sioner |
C. R. Building, I.P. Estate, Delhi-110002 |
011-23378268 |
[email protected] |
19 |
Bhopal |
(a) Shri Vinod Kumar saxena (For Chattisgarh State) |
Principal Commis-sioner (Raipur Commis-sionerate) |
GST Bhawan, Dhamtari Road, Tikrapara, Raipur – 492001 |
0771-2274410 |
[email protected] |
(b) Sh. Neerav Mallick (For Madhya Pradesh) |
Commis-sioner (Indore Commis-sionerate) |
O/o the Commissioner of CGST & Central Excise, 10, Manik Bagh Palace, Indore (M.P.) |
0731-2470677 |
[email protected] |
||
20 |
Shillong |
Sh. B.S. Suhag |
Additional Commis-sioner |
3rd Floor, Crescens, M.G. Road, Singh, Shillong-793001 |
0364-2502052/ 2221770 |
[email protected] |
21 |
Mumbai |
Sh. Amit Kumar Sharma |
Deputy Commis-sioner |
5th Floor, GST Bhawan, 115, M.K. Road, Churchgate, Mumbai- 400020 |
022-22031320 |
[email protected] |






