To enable taxpayers to express their issues and problems related to GST System and its services, GSTN today launches a Self Help Portal (https://selfservice.gstsystem.in/) as a single platform where tax payer can log tickets for any issues or concerns and for quick resolution. New Self Help Portal enables taxpayers to articulate and explain the issues faced them in effective manner.
Portal is live from today i.e 22 Jan 2018.
The new system is user friendly and the tax payer can articulate and explain the issues faced them in effective manner. This new facility will have the following advantages:
FAQs are embedded in self services portal itself for further assistance.
Please note: GST helpdesk mailbox: firstname.lastname@example.org will be discontinued. Please reach to helpdesk @ (0120-4888999) in case of any queries.
(republished with Amendments)