The Goods and Services Tax Network (GSTN) is a not-for-profit, non-government company promoted jointly by the Central and State Governments, which will provide shared IT infrastructure and services to both central and state governments including tax payers and other stakeholders. The front-end services of Registration, Returns, Payments, etc. to all taxpayers will be provided by GSTN. It will be the interface between the government and the taxpayers.

GSTN will provide the following services through the Common GST Portal:

1. Registration (including existing taxpayer migration);

2. Payment management including payment Gateways and integration with banking systems;

3. Return filing and processing;

4. ITC (Input Tax Credit) matching, reversal of ITC

5. IGST settlement

6. Taxpayer management, including account management, notifications, information, and status tracking;

7. Tax authority account and ledger Management;

8. Computation   of   settlement (including   IGST Settlement) between the Centre and States; Clearing house for IGST;

9. Processing and reconciliation of GST on import and integration with EDI systems of Customs;

10. MIS including need based information and business intelligence;

11. Maintenance of interfaces between the Common GST Portal and tax administration systems;

12. Provide training to stakeholders

13. Provide Analytics and Business Intelligence to tax authorities;

14. Carry out research and study best practices.

In the GST regime, the core services required by taxpayers, such as applying for registration, uploading of invoices, filing of return, making tax payments shall be hosted on GSTN. However, all the statutory functions (such as approval of registration, assessment of return, conducting investigation and audit etc.) shall be conducted by the tax authorities of States and Central governments.

Thus, the GST Portal services (frontend) shall be provided by GSTN. As regards the backend services (the modules for processing the applications/returns etc.) are being developed independently by 9 States (Model 1) and Central Government themselves. However, 27 states (termed as Model-2 states) have asked GSTN to also develop their backend modules.

For the tax payers’ convenience, GSTN will provide the taxpayer options of using third party applications, through GST Suvidha Providers (GSP), which can provide different kind of interfaces on desktop/mobile for them to be GST compliant. GSTN has empanelled 34 GSPs so far for benefit of trade and industry.

 Benefits of GSTN

The GST portal ( ) will be one single common portal for all GST related services  such as Tax payer registration (new, surrender, cancelation, amendment etc.), Invoice   upload, auto-drafting   of   Purchase details of buyer, GST Returns filing on stipulated dates for each type of return, Tax payment by creation of Challan and integration with agency Banks,  Electronic Credit Ledger, Cash Ledger and Liability Register MIS reporting for tax payers, tax officials and other stakeholders and  Business Intelligence /Analytics for Tax officials. GSTN will be accessible over Internet (by taxpayers and their CAs/Tax Advocates etc.) and Intranet by Tax Officials etc.

A common GST system will provide linkage to all State/UT Commercial Tax departments, Central Tax authorities, Taxpayers, Banks and other stakeholders. The GST system will include all stakeholders – taxpayers, tax professionals, tax officials, Banks and accounting authorities. The diagram given below depicts the whole GST eco-system.

Gst System


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February 2024