Q 1. Users complaint that Name printed in PRC is incorrect. Director’s Name was getting printed instead of Firm Name.

Ans: The details were provided in PRC as per information received from States for data migration. This may be corrected through Core amendment to registration application

Q 2. Change or addition /delete in the authorized signatory tab if the same person is promoter /partner as well. Promoter has ticked himself as authorized signatory

Ans. This can be corrected through Core amendment. Services >Registration > Amendment of Registration Core field

Q 3. Change in mobile/email ID

e.g.: addition /edit /delete primary authorized signatory if the same person is promotor/partner as well. Promoter has ticked himself as authorized signatory

Ans: This can be corrected through Core amendment. Services > Registration > Amendment of Registration Core field

Q 4. In GST enrollment Application – Business detail tab- Legal name as per PAN is incorrect

This can be corrected through Core amendment. Services >Registration>Amendment of Registration Core field

Q 5. OTP not received!

Ans. In some cases, OTPs do not get delivered because of various reasons. Please press re-generate OTP button.

Q 6. After submission of application I got validation error!

Ans. This occurs due to mismatch of PAN / CIN / DIN Aadhaar of Promoters or Authorized signatories. Please log in and correct the relevant data as intimated by email.

(Above Faqs is in respect of problems faced by Taxpayer on GST website www.gst.gov.in)

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