Department of Posts – Roll-Out plan for RICT CBS version 1.4.3.0

SB Order No. 25/2021

No.FS-10/47-2021-FS-DOP
Govt. of India
Ministry of Communications
Department of Posts
(F S Division)

Dak Bhawan, New Delhi-110001
Dated: 24.08.2021

To,

All Head of Circles/Regions

Subject: – Regarding roll out of RICT CBS version 1.4.3.0 in RICT CBS devices from 25.08.2021.

Sir/Madam,

New RICT CBS version 1.4.3.0 for RICT devices have been developed and tested. The competent authority has decided to roll out RICT CBS version 1.4.3.0. The patch deployment in RICT CBS devices will be done from 25.08.2021 to 31.08.2021 (1^st Iteration/Deployment), 01.09.2021 to 06.09.2021 (IInd Iteration/Deployment), 07.09.2021 to 13.09.2021 (IIIrd Iteration/Deployment).

2. The following changes have been made in the RICT CBS version 1.4.3.0:-

i. Performance improvement: –

a. Changes are done to handle slowness during a transaction.

b. Device getting unresponsive during config file updation.

ii. Changes made in the RICT CBS application: –

a. Validation of Minimum, Maximum limits, and Multiples for Account Opening, Cash Deposit/Cash withdrawal are made at the device level through a config file. (No action required by BPM — BPM should wait till the config file is loaded and display on the menu screen).

b. Transactions for which response is not received due to network issues will be available under the Transaction Update menu with the status as Pending. BPM can check & update the status of pending transactions subsequently i.e. Cash Deposit, Cash Withdrawal, Account Opening, and High-value withdrawal.

c. Transaction status will be available for all transactions in Daily Transaction Report (DTR) and failed transactions are also listed separately.

3. Circles are requested to follow the following instruction for a smooth rollout of RICT CBS version 1.4.3.0 in RICT CBS devices.

a. RSI Team will push the new version to the RICT device as per the schedule shared by RSI.

b. SOP Document with changes in functionality needs to be communicated to all branch post offices having RICT CBS application rollout.

c. Necessary instructions to be given to BPMs for keeping the device powered on the planned rollout date.

d. Post successful deployment/version upgrade, BPMs can carry out the regular work.

e. Transactions carried out in the older version will not reflect in Daily Transaction Report (DTR) after the version upgrade. BPM shall be requested to take DTR if it is required for previous dates before the version upgrade.

4. It is requested to circulate the roll-out plan, SOP for RICT CBS version 1.4.3.0, roll out instruction to all CBS Post Offices along with RICT CBS Branch Post Offices for information, guidance, and necessary action.

5. Hindi version of this order will be issued in due course.

6. This issues with the approval of Competent Authority.

Enclosed: –

1. Roll-out plan for RICT CBS version 1.4.3.0

2. SOP for RICT CBS version 1.4.3.0

Yours Sincerely,

(Devendra Sharma)
Assistant Director (SB-II)

Copy to:-

1. PPS to Secretary (Posts)

2. PS to Director General Postal Services.

3. PPS/ PS to Addl. DG (Co-ordination)/Member (Banking)/ Member (0)/ Member (P)/ Member (Planning & HRD)/ Member (PLI)/ Member (Tech)/AS & FA

4. Director General, APS, New Delhi

5. Chief General Manager, BD Directorate / Parcel Directorate / PLI Directorate

6. Deputy Director General (Vigilance) & CVO) / Sr. Deputy Director General (PAF)

7. Director, RAKNPA / GM, CEPT / Directors of all PTCs

8. Director General P & T (Audit), Civil Lines, New Delhi

9. Secretary, Postal Services Board/ All Deputy Directors General

10.  All General Managers (Finance) / Directors Postal Accounts / DDAP

11. Chief Engineer (Civil), Postal Directorate

12. All Sections of Postal Directorate

13. All recognized Federations / Unions/ Associations

14. GM, CEPT for uploading the order on the India Post website.

15. MOF (DEA), NS-II, North Block, New Delhi.

16. Joint Director & HOD, ICCW Building, 4 Deendayal Upadhyay Marg, New Delhi-110002

Roll-Out plan for RICT CBS version 1.4.3.0

SOP for RICT CBS Application

Version 1.4.3.0

Index

RICT Configuration File –      1-2

Transaction Update (Check Status of Transaction) – 3-6

Daily Transaction Report – Changes –     6

Instructions to BPM –     7

Instructions to Account Office –     7

1. RICT Configuration File:

a. Presently all the validations required for RICT transactions are carried out at Finacle.

b. In this version modifications are done to handle most of the validations at device level itself instead of at Finacle.

c. This change is expected to improve performance of the system and simplify handling of configuration changes (RD/TD denominations, SSA minimum deposit, etc.).

d. This will facilitate configuration changes to be made centrally and reduce roll out of revised versions of RICT CBS client application.

e. No Action is required from end user; Device will update configuration file whenever required during application start up.

• • Error reported by BPM’s in 1.4.2.0 –Device getting unresponsive during config file download is addressed in this version. Timeout error will be thrown after 55 seconds if poor network/fluctuations are observed at BO.

Screenshots with reference to above functionality are shared below:

Screen 1 / Screen 2

Screen 3 (Configuration data check during opening of CBS Application) / Screen 4 – Home

Config file will be updated in device during login to RICT CBS application.

2. Transaction Update:

a. Users have reported error referred at Screen 5 frequently due to network/server issues and transaction status is not known in these cases. In this scenario duplicate transactions were initiated by end user.

Screen 5

b. To prevent duplicate transactions, a new reconciliation functionality “Transaction Update” is provided to check status of transaction and to re-initiate transaction if failure is confirmed.

Screen 6

c. In this ‘TRANSACTION UPDATE’ functionality BPM will have the option to check status – Success ‘S’ / Failed ‘F’ / Pending ‘P’ for the following transaction types:

I. Cash Withdrawal –      ‘W’

II. Cash Deposit –      ‘D’

III. Account Opening –      ‘O’

IV. High Value Withdrawal- ‘W’

On selecting TRANSACTION UPDATE, the following screen will be displayed:

Screen 7

d. Transactions for which user faced error (shown in Screen 5) will be listed with Status as “Pending” under the specific category.

Screen 8

User can select the specific “Pending” transaction to be checked and click on UPDATE button. Transaction status will be reflected as Screen 9 – “SUCCESS” if transaction was successfully processed in Finacle.

Screen 9

Status will be updated as (Screen 10) “Failed” if transaction was not completed in Finacle

Screen 10

e. Transaction status will be updated accordingly and the option button in “Transaction update” screen will be disabled for the transaction.

Screen 11

f. If user receives the error shown in Screen 12 during Transaction Update due to network issues, Status update can be repeated multiple times without any restriction. If the status check cannot be carried out on the day of transaction due to network issues, then it can be checked on subsequent days. However, for accounting the transaction, confirmation of transaction status should be obtained from concerned Account Office.

Screen 12

g. Following scenarios are provided for Transaction Update Functionality:

3. In DTR the following changes are implemented in this version:

i. Both success and pending transactions will be available in the DTR if the list is generated before updating Transaction Status.

ii. Total Cash deposited and Cash withdrawn will include both Success and Pending transactions.

iii. The Failed transactions will be listed separately at the bottom for information and will not be included in the Total.

Screen -13

4. Instructions to BPM

1. Daily Transaction Report (DTR) to be generated for older dates if required before version update. DTR will not be available for older dates post version upgrade.

2. BPM should check status of transactions, which showed network related error messages before initiating the transaction again. This will avoid performing a duplicate transaction.

3. After checking status transaction can be re-initiated if status is “Failed”

4. Before generation of DTR for the day – status check to be completed for all the pending transactions in Transaction Update menu.

5. If Status check could not be completed for any working day, the transaction status can be checked with AO and accounting of cash can be done accordingly.

6. Instructions to Account Office:

1. Account office should strictly ensure that no transactions in DTR are in ‘Pending’ status for the BOs under their jurisdiction and instruct BPMs accordingly.

2. If BPM could not use the Transaction Update menu due to network issue, then Account Office to furnish status of pending transactions to BPM, after cross-checking in Finacle.

3. Account office to ensure that cash accounting is done for the BOs under their jurisdiction considering the status of pending transactions.