In order to open a BPO and commence the respective operations, one is required to get registered as Other Service Provider (OSP) with Department of Telecommunications.

This registration is location specific i.e. a change in location of your BPO might require an alteration in the original registration. Plus you will require separate registrations in case if you have multiple locations.

Documentary requirements for registration are as follows:

  1. A Certificate of Registration issued by the respective Registrar of Companies (ROC) under Companies Act 1956/2013.
  2. Memorandum and Articles of Association of the Company.
  3. The respective Board Resolution and/or Power of Attorney.
  4. A brief description on the nature of business and activities proposed to be undertaken.
  5. List of Directors of the Company.
  6. Present shareholding pattern of the Company (indicating Indian and Foreign Equity, as applicable).

The aforementioned documents are required to be duly certified by a Company Secretary or one of the Directors or Statutory Auditors of the Company.

A fees of INR 1,000/- is required to be paid along with the application for registration.

This registration remains valid for a period of 20 years in normal circumstances and can be extended by a period of 10 years at a time.

Thus, go ahead and get your own BPO started….

(Author Details- CA Sahil Jolly – Jolly & Co. Chartered Accountants, Contact: +91-9999830077, Email :

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