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Government of India
Ministry of Finance
Department of Revenue
Central Board of Direct Taxes

New Delhi, 10th July, 2017.

PRESS RELEASE

Launch of Aaykar Setu – Another E-Initiative by CBDT

FM launches a new tax payer service module ‘Aaykar Setu’ that compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module;

Says that this e-initiative would not only provide better taxpayer services but would also help in reducing the direct physical interface between assesses and tax assessing authorities.

The Central Board of Direct Taxes (CBDT) constantly endeavors to provide better taxpayer services and reduce taxpayer grievances. New schemes and e-initiatives to educate the taxpayers and deliver tax payer services in an effective manner are key to this effort.

As a part of this continuous process, a new tax payer service module ‘Aaykar Setu’, was launched by the Honorable Finance Minister, Shri Arun Jaitley from Delhi today. To enhance mobile access experience, a mobile responsive android version was also released along with the desktop version.

Shri Jaitley stressed on the Government’s commitment towards continuously upgrading tax payer services.

The new step is an effort by the Income Tax Department (ITD) to directly communicate with the taxpayers, on a range of multiple informative and useful tax services aimed at providing tax information at their fingertips. The module compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module. The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.

All taxpayers who wish to receive such SMS alerts are advised to register their mobile numbers in the Aaykar Setu module.

(Meenakshi J Goswami)

Commissioner of Income Tax

(Media and Technical Policy)

Official Spokesperson, CBDT.

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One Comment

  1. msfarsi says:

    Please note that my company is in Saudi Arabia and has a registered office in Jeddah. One of our vendors is in Mumbai, India, has submitted the invoice for online virtual training with MH GST 9% and CGST 9% a total of 18% GST added for the service charges, as per my understanding according to IGST Act Section 2 (6), Exports of goods and services should not be subject to any local taxes i.e. GST.

    The vendor has submitted his response as highlighted below.

    As per below query, the invoice was not export invoice as it was not outside India.

    The event was held virtually, and organized from Maharashtra hence CGST and SGST was charged

    As per our tax consultant for Virtual events, all attendees shall continue to be taxed @ 18% as before for both Domestic and International clients.

    In response to the above explanation, I need your support and expert advice on the above stated matter.

    Thanks, and will appreciate your early response

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