CBDT Chairman has instructed the department to Disposal of all pending applications as on 30.06.2020 for nil or lower deduction TDS/TCS certificates u/s 197 and 206C(9) by 31.08.2020 and dispose all Fresh Applications Within one month of the receipt of the application.

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Chairman, CBDT &
Special Secretary to the Government of India

Ministry of Finance/Department of Revenue
Central Board of Direct Taxes
North Block, New Delhi – 110001
E-mail :[email protected]
Tele : 23092648 & Telefax : 23092544

Dated 09th July, 2020


Sub.: Matters relating to TDS and grievances- reg.

As you are aware, government has laid great emphasis on providing services to the taxpayers without any hassles and problems. At these difficult times of Coronavirus pandemic, the taxpayers are facing even greater problems. Many of the taxpayers are waiting to see that their applications for nil or lower rate of TDS are disposed of as quickly as possible.

2. Perusal of various grievance petitions show that large number applications under section 197 and 206C(9) are pending for a very lowg time mainly because of lockdown during which the offices were either partially or fully closed throughout the country. The country is now in the process of opening of lockdown. Recently laptops have also been provided to all the officers with a facility to work from home. Therefore, the department can now provide much needed services to the taxpayers both from the income tax offices as well as from home.

3. In view of these reasons and in suppression of earlier instructions, Board desires that the work as per the table below should be completed on priority by the dates mentioned in column 3.


Disposal of all pending applications as on 30.06.2020 for nil or lower deduction TDS/TCS certificates u/s 197 and 206C(9).


All fresh applications to be disposed expeditiously

Within one month of the receipt of the application

4. In view of the Corona Pandemic and social distancing norms it is desired by the Board that all the stated work be done only through e-proceedings. The notices/communication to the taxpayers in respect of the above items of work and grievance should be through the e-filing portal/emails and the submissions should also be electronic

5. The disposal of each officer will be monitored online by an MIS being issued While issuing the notices or communications to the taxpayers, the officers should be sensitized to appreciate the problems relating to compliance being faced by the taxpayers because of the Coronavirus Pandemic, its impact on the local area, and act accordingly.

With Best Wishes

(P.C. Mody)

Ms. Himalini Kashyap

Pr. Chief Commissioner of Income Tax, Nagpur

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