To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.
Taxpayer queries at CPC, Bangalore will be answered between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.
Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.
Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-
| Purpose | Help Desk | Contact Number |
| General Queries related to Income Tax | Aayakar Sampark Kendra (ASK) | 1800 180 1961 |
| Rectification, Refund, Intimation and other Income Tax Processing Related Queries |
Centralized Processing Center | 1800 103 4455 (or) +91-80-46605200 |
| e-Filing of Income Tax Return or Forms and other value added services provided through e-Filing Portal |
e-Filing | 1800 103 0025 (or) +91-80-46122000 +91-80-26500026 |
| Form 16, Tax Credit (Form 26AS) and other queries related to TDS statement, Form 15CA processing |
TDS Reconciliation Analysis and Correction Enabling System (TRACES) |
1800 103 0344 (or) +91-120-4814600 |
| Queries related to PAN & TAN application for Issuance/Update through NSDL |
Tax Information Network – NSDL | +91-20-27218080 |
FAQ Related to CPC Helpline Numbers, Email ID and Working Hours
If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?
Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800 103 4455 or paid number at 80-46605200. Once connected, Press 7 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.
Under which conditions, assessee needs to contact CPC Bangalore?
Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.
What is CPC help line number?
Answer: The helpline numbers for CPC are: Toll free – 1800 103 4455, and Phone Number – 080-46605200
Assessee wants to know e-mail ID for CPC?
Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800 103 4455, and Phone Number – 080-46605200
Assessee is not able to call on toll free number from abroad?
Answer: If assessee cannot connect to the Toll free number, you can call on 080-46605200
What are the working hours of CPC?
Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.
(Updated on 02.04.2020 with Information available on Income Tax Website)
Republished with Amendments
Author Bio
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- Issue of Refund of 44,460/- plus interest
Ref.:- PAN No. –BQWPS9314L
Ack Number -379298730310312
A.Y – 2011-12
Sir,
I submitted my return for Assessment year 2011-12 and got acknowledgment. Till date i haven’t got any refund . can your please help me getting the refund.
Dear Sir/Maidam,
I have filled my e filling return to CPC vide CPC acknowledgment No 426662940240712 on 24 Jul 2012 through my income tax consultant, but I have not received my refund after lapse of 07 months from e-filling. I further stated that I have also write an application to ITO commission CPC on 24 Dec 2012 but no any response as yet received.
Sir, my nice marriage has fixed on second week of May 2013 and I need money for her marriage. I request your sir please look into the matter as a spl case and do the need full action at your end so I get my refund earliest. I will be great full to you for ever.
My PAN No is – ASPBK5165D
email sanjuranikundly@gmail.com
Sir, pl email my present position of refund as early as possible
Dear Sir/Maidam,
I have filled my e filling return to CPC vide CPC acknowledgment No 426662940240712 on 24 Jul 2012 through my incometex consultant, but I have not received my refund after lapse of 07 months from efilling. I further stated that I have also write an application to ITO commission CPC on 24 Dec 2012 but no any response as yet received.
Sir, my nice marriage has fixed on second week of May 2013 and I need money for her marriage. I request to your honour to look into the matter as a spl case and do the need full action at your end so I get my refund earliest. I will be great full to you for ever.
My PAN No is – ASPBK5165D
email sanjuranikundly@gmail.com
Sir, pl email my present position of refund as early as possible
pl refund the amount for assesment year 2012-2013. my pan no is ADIPV7421M . my elder son is disabled(refund under 80DDand taken house loan from AGIF for which I pai principle component Rs 79,629.69 and interest component Rs 96,470.31.
request refund the amount of assesment year 2012-2013. my PAN No is ADIPV 7421M.
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.432129330260712 on 26th of July 2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are:
Name: Salagrama Bhaskara Sarma
PAN: AIWPS3116M
Ack No. 432129330260712
Filling Date: 26/07/2012
Filed from IP Address: 117.200.17.37
Regards,
S.B.Sarma
9440530687©
sbsarma@gmail.com
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- ITR V Receiving
Ref.:- PAN No. –BBFPR9748P
Ack Number -416330820180712
Sir,
I submitted my return for Assessment year 2012-13 in the month of July 2012 (18.07.2012) and got acknowledgment. Till date i haven’t got any refund . can your please help me getting the refund.
yours
Ramesh
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- ITR V Receiving
Ref.:- PAN No. –ACMPL2799K
Ack Number -393360810120612
Sir,
I submitted my return for Assessment year 2012-13 in the month of June 2012 (12.06.2012) and got acknowledgment. Till date i haven’t got any refund . can your please help me getting the refund.
yours
Arikrishnan
shankar Aresays:
April 15, 2013 at 5:54PM
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- ITR V Receiving
Ref.:- PAN No. –APEPA1080P
Ack Number -20054837912
Dear Sir,
I filled Return on 08-04-13 I also maild the hard copy to Banguluru Address by Speed Post on 08-04-2013
But I could not get any Receiving confirmation mail on my mail id
Thanking You
Yours sincerely
To
CPC Bangalore.
PAN NO – AGHPV8571A
Dear Sir
2012-2013 last assment year refund cheq post department side missing, so please solve the isssue, how to apply refund cheq.
KIDLY HELP THE PROBLEM.
Sir,
I request you give me my tax refund shortly my PAN Number is BRBPK9723M FOR THE AY 2012-13.
sir,
I request you give me my tax refund AY 2012-13 shortly due to now I am economically problem my PAN number is BRBPK9723M.
Thanking you,
Yours sincerly
M kalaiyarasan
dear sir,
i received a communication from IT departmnment, pertaining to the reffund year 2010-2011, the bank details are matching i atatched cancelled chq and also given my account number. request you to confirm where i have to follwup for the updates of my bank details to get the refumd from IT.
Thanks PAN no ATIPP1741J
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- ITR V Receiving
Ref.:- PAN No. –CKKPS2575N
Ack Number -393126770110612
Sir,
I submitted my return for Assessment year 2012-13 in the month of June 2012 (11.06.2012) and got acknowledgment. Till date i haven’t got any refund . can your please help me getting the refund.
yours
Soundaravinayagam
To,
The Assistant Commissioner Income Tax Department – CPC
Post Bag No. -1
Electronic City Post Office
Banglore – 560100 (Karnataka)
Sub.:- ITR V Receiving
Ref.:- PAN No. –AYNPP6893K
Ack Number -592867990270313
Dear Sir,
I filled Return on 27-03-13 I also maild the hard copy to Banguluru Address by Speed Post on 05-04-2013
But I could not get any Receiving confirmation mail on my mail id
Thanking You
Yours sincerely
respected sir/madam
please send my tds refund as early as possible requred for medical treatment
THANKING YOU
yours faithfully
sushila sharma
AASPS8346K
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 in the month of July’2012 and got acknowledgment. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are: Saroj Kumar Srivastava
PAN NO. : AEIPS3426C
JAJPUR ROAD, ODISHA – 755019
My PAN No.ACKPY0259R & DOB 01/02/1974 (Income Tax Refund for A.Y.2012 – 13 is pending)
Is there any other way to contact CPC bangalore other than 1804252229 and 080 22546500.
These numbers can not be connected.
Regards
I had filed my return in Sept and then posted it CPC as per procedure. BUT HAVE NOT received the refund till now. When I checked in Dec, they said it will be assessed shortly.
But the website till date says not been assessed. I tried calling CPC Bangalore, but both the numbers do not connect.
please help.
Regards
Dear Sir,
My Pan No is BCRPS9507E,i have filed an E-return for the ASSASEMENT year 2012-13 and not received the TDS refund till date.
Plz help me in getting the refund.
Regards
JITENDRA KUMAR SINGH
Dear Sir,
My Pan No is BCRPS9507E,i have filed an E-return for the year 2012-13 and not received the TDS refund till date.
Plz help me in getting the refund.
Regards
JITENDRA KUMAR SINGH
Dear Sir,
My Pan No is AZKPS5976N,i have filed an Ereturn for the year 2012-13 and not received the IT refund till date.
Plz help me in getting the refund.
Regards
Mayank Singhal
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.434576660270712 . Till date I haven’t got any refund. Can you please help me getting the refund.
My details are: Shravan Kumar
pan no. AYEPS5934K
My New address: Plot No.62A, Kumaar’s Guru Krupa Apartments,G1, Ground Floor, 2nd Main Road, Baby Nagar, Velachery, CHENNAI-42.
E-Mail ID: shravan18870@gmail.com
Mob:+919884735632
Please help me out getting the refund.
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.463148410130812 on 13th of August 2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are: Harmel Singh
pan no. avxps9884l
# # 2604 Phase 11 near railway line Mohali (Punjab)
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.406186040070712 on 7th of July 2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are: vijay kumar vasistha
pan no accpv 3631n
# 290/2 sector 44 a chandigarh
MY PAN CARD NO. IS ACCPV3631N filed my income tax return vide acknowledgent number 406186040070712 on dated 07/07/2012 but till date i havenot received my tax refund
regards
vijay kumar vasistha
My name is Jagdishkumar H Bedi.
Pan NO- ABSPB5924B
Mob-9825516006
dear sir/madam
i have not received income tax refund for AY 2011-12 (pan no- ABSPB5924B). As per your web site status ITR process & sent to refund banker on 12/10/2011 but it is regrated that till date refund has not been received by me.your requested to look into the matter and do the needful for early refund which has allready been delayed.
Jagdish Bedi
Dear Sir,
Ref: Your Intimation U/s 143 (1) dated 19th Jan, 2013 for the A.Y.2011-12, Received on 20th March,2013. Mr. Rushikesh Suresh Jalvi ,PAN No. AGVPJ3070C .
Sub: Rectification of intimation U/s 154 of the Income Tax Act, 1961.
I have received your above mentioned intimation U/s 143(1) of the income tax Act which is showing a demand of Income Tax of Rs.7160/-
In this connection I want to bring in to your kind Notice that my A.Y. 2011-12, annual income is Rs. 356796/- and TDS deduct on Rs. 17974/-, I have form 16 as an proof, which I am enclosing herewith.
I therefore request you to please rectify your above mentioned intimation U/s 154 and issue a rectification order to that effect at the earliest .
Regard
Rushikesh JAlvi
9987605024
Dated: 13-03-2013,
Gentle Reminder
Sir/madam,
Income tax assessment completed have filled income tax return (ITR V) on 27-08- 2012 for assessment year 2012-2013.and relevant message received from you. But I have not received my Income Tax refund for the Assessment Year 2012-2013. RS= 62,200 My PAN NO. ‘ANWPB6913C’. Please expidite.
Regards,
FAYAZAHMED NOORAHMED BUDIHAL
JAMKHANDI. KARNATAKA
CELL : 9986984030, 9590408676
CPC reference # CPC/1213/G8/1210632362, date of communication 19-02-2013
Name: Varghese Joseph Kizakekara Shinova
PAN: BAJPS9034E
As per this, I have outstanding demand of 420/- (four hundred and twenty only), but as per my records in 2007-2008 assessment year I had tax payable of 418/- (four hundred and eighteen only) but my TDS (tax deduction at source) was cut for 503/- (five hundred and three only). So I should have received Rs. 85 (eighty five pnly) back but as per govt. rules any amount less than 100/- is not to be paid. So it was not paid.
Now I don’t know why after 5 years this issue has come up. Please suggest on how to proceed.
NKS NAMBOOTHIRI counsel of Ashwini Sudan ,
Col.Ashwini Sudan (PAN NO AIKPS9702P)
Communication Ref No:CPC/1213/G8/1208209426
My client Col. Ashwini Sudan, has received an intimation U/s 245 of Income Tax Act 1961, intimating that his return for the Assessment year 2012-2013 was processed (CPC Ref NO:CPC/1213/P1/1207307676 dtd 17/08/2012),stating therein that the refund will be adjusted against the demand for Assessment year 2009-2010.It was stated therein that in case of any discrepancies in the mentioned outstanding amounts(Rs 95720/-)the matter may be taken up with the jurisdictional AO. On enquiry from the jurisdictional AO it is ascertained that no demand is outstanding. What the Assessee should do? Kindly guide.
Dated: 12-03-2013,
Gentle Reminder
Sir/madam,
Received message from you saying “Income tax assessment completed”. But I have not received my Income Tax refund for the Assessment Year 2012-2013. My PAN NO. ‘AEWPB8104L’. Please do needful.
Regards,
ZUBEDA BEGUM)
7-9/4, Indira Nagar,
NACHARAM,
HYDERABAD-500076. A.P.
Dear sir,
After submission the income tax return through e-filling and out of two year refund one has credited and one is yet due for the year assesstment year 2011-12 of Rs. 29,707/-
Please arrange to send the said pending refund cheque or directly credited into my account.
Kindly acknowledge this letter.
Thanking you,
Yours faithfully,
Sujit Pramanik
Dear Sir,
PAN NUMBER (ADMPA5561F)Refund submitted in JUNE 2012. Unexpected delay for sending Refund is surprise to me owning to my MEDICAL TREATMENT.I required fund to meetup my medical expend.
Please consider my condition and take necessary action to send the refund for a year 2012-2013 at the earliest
yours faithfully
Ravindran Nair j
Dear Sir,
My PAN No.AXCPK0201C sunita khanna mobile no.9971706924
please let me have status of my TDS refund for the FY 2011-12
Dear Sir/Mam,
I am getting following message after putting pan no. ASMPM5451H.
for year 2012-2013.
Reference No. CMPQ7452223.
Speed Post Ref. no. EA741893531IN.
Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund.
can you please reissue it on my local address.
Mohammad Rizwan Ansari
s/o Abdul Majeed Master
Lashkari Bagh,
Naya Nakasha,
Near Choti Masjid,
Nagpur – 400017
Maharathra – INDIA.
thanks & regards,
Mohammad Rizwan Ansari
Chandrani says(PAN AMWPB0566A) RETURN SUBMITTED IN SEPTEMBER 2012. TILLDATE NOT ACKNL NITHER REFUND RECEIVED. UNEXPECTED DELAY FOR SENDING REFUND IS SURPRISE TO ME. OWING TOMY MEDICAL TREATMENT I REQUIRED FUND TO MEETUP MY MEDICAL EXPEND.
PLEASE CONSIDER MY CONDITION AND TAKE NECESSERY STEPS TO SEND THE REFUND FOR A.Y.2012-13 AT THE EARLYEST.
FAITHFULLY YOURS
CHANDRANI
Dated: 01-03-2013,
Gentle Reminder
Sir/madam,
Income tax assessment completed and relevant message received from you. But I have not received my Income Tax refund for the Assessment Year 2012-2013. My PAN NO. ‘AEWPB8104L’. Please expidite.
Regards,
(ZUBEDA BEGUM)
7-9/4, Indira Nagar,
NACHARAM,
HYDERABAD-500076. A.P.
PAN: ABYFS3238H
E-FILING ACKNOWLEDGEMENT NUMBER : 537267150051212
I have filled income tax return (ITR V) on 05 Dec 2012 for assesment year 2012-2013.
I have also sent the hard copy of Indian income tax return verification form to the corresponding address of Bengaluru on 15/12/2012
but i didn’t get acknowledgement on my e-mail Id. Kindly check it and take a favorable action.
Dear Sir
REF: PAN ABYFS3238H
COMPANY NAME : SUPREME AUTOSHELL INDUSTIES
REF: E-filing acknowledgement: 5372671500051212
With reference to above we have already sent ITR-V up loaded on 05/12/2012 and hard copy sent to you. But still no received the receipt.
Kindly upload the same urgently.
Regards,
Dear sir,
My name is Vinay Kumar Srivastava
My PAN No- CKWPS3483D
My DOB- 01/07/1986
I have filled income tax return (ITR V) on 27 july 2012 for assesment year 2012-2013.
I have also sent the hard copy of Indian income tax return verification form to the corresponding address of Bengaluru.
but i didn’t get acknowledgement on my e-mail Id. Kindly check it and take a favorable action.
Dear Sir,
Would you kindly inform me as to why I have not received my I/T Refund Order of Rs.4631.00 for the A.Y. 2011-12. My details are furnished below.
1)PAN ADQPM9382G 2)Period:From 01/04/2010 to 31/03/2011 3)E-filing acknowledgement no.354664140180312 dated 18/03/2012 4)ITO WARD 2(2)ASANSOL (W.B.).
May I expect an early reply,
With regards,
BRAHMANANDA MAJI,WEST APCAR GARDEN,ASANSOL-713304, MOB.NO.98000 17098,PAN ADQPM9382G
Dear Sir,
I submitted my return for AY 2012-13 and got acknowledgement no. 401642350290612 on 29/06/2012 & CPC Receipt Date 10/08/2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are:
Name: SUGGU DURGA RAO REDDY
PAN: ATHPR8032P
Ack No. 401642350290612
Filling Date: 29/06/2012
Regards,
Suggu Durga Rao Reddy
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.673290712016628 on 29th of July 2012. Till date I haven’t got any refund. Can you please help me getting the refund ASAP.
My details are:
Name: DEEPAK PRAKASH SHARMA
PAN: AMLPS8041A
Ack No.673290712016628
Filling Date: 29/07/2012
Thanks and Regards
DEEPAK PRAKASH SHARMA
Ph. 9899042440
To
The Assistant Commissioner of Income Tax (CPC)
Post Bag No.1, Electronic City Post Office
Bangalore-560100
Respected Sir,
I submitted my return for AY 2012-13 and got acknowledgment no.434644670270712 on 27th of July 2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are:
Name: MALAY DHARA
PAN: ASLPD8152B
Ack No.434644670270712
Filling Date: 27/07/2012
Regards,
Malay Dhara
MOB-9831141811
Hi,
I submitted my return for AY 2012-13 and got acknowledgement no. 387721880220512 on 22nd of May 2012. Till date I haven’t got any refund. Can you please help me getting the refund.
My details are:
Name: Sabyasachi Bose
PAN: AGPPB3055P
Ack No. 387721880220512
Filling Date: 22/05/2012
Regards,
Sabyasachi Bose
Dilip kr. Mandal ITO CPC Income Tax Department Post bag no 1,Electronicity Bangalore-560100. Dear sir my name is Dilip kumar mandal my filing date 24-07-2012 my pan no BCKPM1374E A.Y 2012-13 ITR-V received in CPC but Refund not credit Reguest please refund.
Sir my pan no is AFXPG0412L my return filed on 24-07-2012 A.Y 2012-13 but up to now i have not received my refund so plz check and send me immediately my dat of birth 21.01.1959
Name : Kusumakara Y H
PAN : AAAHY2137G
AY 2012-13
e filing Ack No.: 455930490010812
CPC Rpt No.54601819 Dated 03/08/2012
For the Above Detail mentioned , we have not yet Received Refund chq till today,
Please , Kindly to Send as early as possible.
Thanking You,
Kusumakara Y H