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To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.

Taxpayer queries at CPC, Bangalore will be answered  between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.

Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.

Helpline Number - Income Tax department with FAQs

Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-

Purpose Help Desk Contact Number
General Queries related to Income Tax Aayakar Sampark Kendra (ASK) 1800 180 1961
Rectification, Refund, Intimation and other
Income Tax Processing Related Queries
Centralized Processing Center 1800 103 4455 (or)
+91-80-46605200
e-Filing of Income Tax Return or Forms and other value added
services provided through e-Filing Portal
e-Filing 1800 103 0025 (or)
+91-80-46122000
+91-80-26500026
Form 16, Tax Credit (Form 26AS) and other queries related
to TDS statement, Form 15CA processing
TDS Reconciliation Analysis and
Correction Enabling System (TRACES)
1800 103 0344 (or)
+91-120-4814600
Queries related to PAN & TAN application for
Issuance/Update through NSDL
Tax Information Network – NSDL +91-20-27218080

FAQ Related to CPC Helpline Numbers, Email ID and Working Hours

If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?

Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800 103 4455 or paid number at 80-46605200. Once connected, Press 7 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.

Under which conditions, assessee needs to contact CPC Bangalore?

Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.

What is CPC help line number?

Answer: The helpline numbers for CPC are: Toll free – 1800 103 4455, and Phone Number – 080-46605200

Assessee wants to know e-mail ID for CPC?

Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800 103 4455, and Phone Number – 080-46605200

Assessee is not able to call on toll free number from abroad?

Answer: If assessee cannot connect to the Toll free number, you can call on 080-46605200

What are the working hours of CPC?

Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.

(Updated on 02.04.2020 with Information available on Income Tax Website)

Republished with Amendments

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1,541 Comments

  1. Sanjay Kumar says:

    Sanjay Kumar says:
    February 9, 2013 at 3:33 PM

    Dear Sir/Maidam,

    I have filled my e filling return to CPC vide CPC acknowledgment No 426662940240712 on 24 Jul 2012 through my incometex consultant, but I have not received my refund after lapse of 07 months from efilling. I further stated that I have also write an application to ITO commission CPC on 24 Dec 2012 but no any response as yet received.
    Sir, my nice marriage has fixed on second week of May 2013 and I need money for her marriage. I request to your honour to look into the matter as a spl case and do the need full action at your end so I get my refund earliest. I will be great full to you for ever.
    My PAN No is – ASPBK5165D
    email sanjuranikundly@gmail.com

  2. Sanjay Kumar says:

    Dear Sir/Maidam,

    I have filled my efilling return to CPC vide CPC acknowledgment No 426662940240712 on 24 Jul 2012 through my incometex consultant, but I have not received my refund after lapse of 07 months from efilling. I further stated that I have also write an application to ITO commission CPC on 24 Dec 2012 but no any response as yet received.
    Sir, my nice marriage has fixed on second week of May 2013 and I need money for her marriage. I request to your honour to look into the matter as a spl case and do the need full action at your end so I get my refund earliest. I will be great full to you for ever.
    My PAN No is – ASPBK5165D

  3. Rohtash Naini says:

    My name is Rohtash Naini My Co Name Is WHITE HOPE CONSULTANTS INDIA PVT LTD(PAN No.- AAACW5646B) Date of Birth- 02/12/2004). I have filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on September 2012 and I also got the receipt for the same.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then several months has been passed, still waiting for my refund.If you are not able to give proper answer then stop display your Customer care number which are spending more our money.

    Please help me on this ASAP.

    Thanks & Regards,
    WHITE HOPE CONSULTANTS INDIA PVT LTD
    Rohtash Naini

  4. MAHENDRA says:

    To
    The Assistant Commissioner of Income Tax (CPC)
    Post Bag No.1, Electronic City Post Office
    Bangalore-560100

    sub: Refund of income Tax A.Y 2010-11

    Refund issued by the Department but postman was returned by noting address is not correct. actually I am living on the same address only plot No. was missing from the address, please resent our details are as under:-

    PAN.NO.AFYPV0210Q

    ADDRESS.
    11, Indira colony
    Air force Road
    near hanuman temple
    opp khetiwadi farm
    “Matru Ashish”
    Jamnagar-361006

    Kindly do needfull as early as Possible.
    Thanking You
    Yours Truly.

  5. ZUBEDA BEGUM says:

    Dated: 07-02-2013,

    Sir/madam,

    Income tax assessment completed and relevant message received from you. But I have not received my Income Tax refund for the Assessment Year 2012-2013. My PAN NO. ‘AEWPB8104L’. Please expidite.

    Regards,

    (ZUBEDA BEGUM)
    7-9/4, Indira Nagar,
    NACHARAM,
    HYDERABAD-500076. A.P.

  6. KRISHNA KUMAR GUPTA says:

    To
    The Assistant Commissioner of Income Tax – CPC
    Post Bag No. 1, Electronic City Post Office
    Bangalore – 560100
    Karnataka

    Sub: Prayer for the rectification of intimation relating to the PAN No. AKRPG4030D for assessment year 2010-2011

    Ref No.: CMPQ4662883, DATE of order 17-04-2012.

    Sir,
    In response to the intimation issued by My LIC Commission respectively during the assessment year 2010 – 2011.So please release my refund in assessment year 2010-2011.

    Thanking you,

    Yours faithfully,
    Krishna Kumar Gupta
    Raxaul -845305 (Bihar)
    My Mail ID :- krishnakumargupta21@yahoo.com

  7. Puneet Gaur says:

    My name is Puneet Gaur(PAN No.- ALTPG2623H) Date of Birth- 06/07/1977). I have filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on Aug 2012 and I also got the receipt for the same.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then several months has been passed, still waiting for my refund.If you are not able to give proper answer then stop display your Customer care number which are spending more our money.

    Please help me on this ASAP.

    Thanks & Regards,
    Puneet Gaur

  8. Adesh Saini says:

    Date: – 24.01.2013

    To,
    The Assistant Commissioner Income Tax Department – CPC
    Post Bag No. -1
    Electronic City Post Office
    Banglore – 560100 (Karnataka)

    Sub.:- Non receipt of refund for the A.Y. 2010-11
    Ref.:- PAN No. –AAKCS9045G

    Dear Sir,
    We are to submit that, we have filed our income tax return for the A.Y. 2010-11 and a refund of Rs. 2, 65,814/- was due but not released till date. As per our information it was hold due to some demand in A.Y.2009-10 ITR.

    Now that demand has been cleared and the refund of A.Y. 2009-10 has been received by us. I have not yet received any communication or refund so far.

    So kindly you are requested to release our refund of Rs. 2, 65,814/- at your earliest.

    Thanking You
    Yours sincerely

  9. bharath says:

    Dear Sir,

    I have not received my refund money for the Assessment Year 2011-12, my pan num is AYFPB1794B, Please help me how to know the refund status
    Communication reference no-CPC/1112/I4/1109835784

  10. kamal shashikant valwala says:

    sir/madam
    my self kamal shashikant valwala & my PAN NO. IS ABXPM7442A.My CPC ORDER REFERENCE NO. is CPC/1112/I44/1104066328.I am waiting for my income tax refund for the year 2010-2011.I already send original,signed and cancelled cheque along with the response sheet on dated 04/01/2013.i kindly requested to you please follow up this matter & kindly send me about its status and credit my out standing amount which i deserve to my bank account.
    your personal interest is highly concerned.

    Regards,

    kamal valwala.

  11. T.BRABHU says:

    To: Date : 09.10.2012

    Income-tax Officer
    CENTRALIZED PROCESSING CENTRE
    INCOME TAX DEPARTMENT
    Post Bag 1, Electronics City
    Bangalore – 560 100.

    DEAR SIR MY NAME IS T.BRABHU MY E-FILING DATE 2-8-2012.MY PAN NO. BBEPB7882H.ASSESSMENT YEAR 2012-2013. ITR-V RECEIVED IN CPC 30-11-2012.BUT REFUND NOT CREDIT.REGUEST PLEASE REFUND.

  12. MOHIT SINGH PARIHAR says:

    DATE : 14 JAN 2013,
    HI,
    THIS IS MOHIT SINGH PARIHAR
    PAN NO : ARJPP2835L
    DATE OF BIRTH :06-05-1983
    I HAVE SUCCESSFULLY FILED MY IT RETURN FOR ASSESSMENT YEAR 2012-13
    ACKNOWLEDGEMENT NO.:- 388460340250512 DATED :- 25-05-2012
    COMMUNICATION REF NO : CPC/1213/G4/51205228
    MY ITR-V HAS BEEN RECEIVED BY CPC ON DATE 01-06-2012 AND I ALSO GOT THE RECEIPT (ITR-1) FOR THE SAME.TILL NOW I DIDN’T GET ANY REFUND/STATUS.
    ON ASKING ABOUT THE SAME FROM YOUR CPC HELP LINE NUMBERS 18004252229 (Toll Free) 080-22546500) TWICE, I DID NOT GET ANY SATISFACTORY ANSWER….YOUR EXECUTIVE SAYS, “SIR YOU WILL GET YOUR REFUND….YOUR RETURN ASSESSMENT IS IN PROCESS”
    THIS IS THE EIGHT’th MONTH SINCE I HAVE FILLED MY ITR, AND THIS IS THE STATE…
    PLEASE DO THE NEEDFUL, ATLEAST TO THOSE PEOPLE WHO FILES THEIR RETURN IN TIME.
    REGERDS
    MOHIT SINGH PARIHAR

  13. PRAVEENKUMAR SHRIKRISHNA JATAV says:

    Dear Income tax team,
    Myself is Praveenkumar Shrikrishna Jatav and have query regarding IT refund.(PAN:ADOPJ8027B)
    My refund is pending for AY: 2008-09,when I was working in Bangalore, Satyam; but the cheque got returned, I assume as I have shifted to Pune.

    I have checked the status in tin-nsdl.com website today, it shows that refund cheque is delivered to Chakala Andheri,Mumbai Post office by speed post. When I called post office they are saying that, it is delivered to SBI for cancellation.

    Can you please let me know the process to re-process my refund again. Let me know what documents I need to submit or do I need to change my address or can you send the cheque to SBI in Pune?

  14. G V Gopinathan says:

    i,

    My name is G V Gopinathan(PAN No.- ABFPV5723K) Date of Birth- 01/02/1956). I have filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on dated 13-7-2012 and I also got the receipt for the same. My E-filing acknowledgement number is 411254130130712. Till date I didn’t get any refund.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then one month has been passed, still waiting for my refund.

    Please help me on this ASAP.

    Thanks & Regards,
    G V Gopinathan

  15. jatinder kaur says:

    Sir,

    I have not received my refund of TDS for the year 2011-2012. My PAN No is AQVPK3958J. I will be highly obligied if the necessary action in refunding my TDS is taken as early as possible.

  16. Priyvrat Singh says:

    Hi,
    Please help me understand the process for claiming the refund!
    1)the website reflects that refund was sent by Indian Post,but not delivered to person
    2)To change the address and bank details updation etc

  17. JITENDRA TIWARY says:

    Sir ,
    My PAN NO ABSPT0996P. My refund of assesment year 2010-11 has been refund by post office due incomplete address three times.Plz send my refund to my CA a/c 11727343420 in SBI Patna IFSC Code SBIN0000152 OR send cheque to Bank address
    To
    The AGM,
    SBI, Patna main branch
    west Gandhi Maidan
    Patna-1 Bihar

  18. Rohit Sabharwal says:

    Hi,

    My name is Rohit Sabharwal (PAN No.- BTCPS2910P, Date of Birth- 28/10/1986). I’ve filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on dated 06-08-2012 and I also got the receipt (ITR-1) for the same.Till date I didn’t got any refund/ status.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then one month has been passed, still waiting for my refund.

    Please help me on this ASAP

  19. Anupam Choudhury says:

    Hi,

    My name is Anupam Choudhury (PAN No.- AHNPC7311G, Date of Birth- 04/11/1979). I’ve filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on dated 09-07-2012 and I also got the receipt (ITR-1) for the same. My communication reference number for it is- CPC/1213/G4/52454024. Till date I didn’t got any refund/ status.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then one month has been passed, still waiting for my refund.

    Please help me on this ASAP.

    Thanks & Regards,
    Anupam Choudhury

  20. Lokesh says:

    Dear sir

    My PANCARD NO: AESPC1707J

    I want to know the status of my refund 2012-13. Last year was credited by November itself. Please inform about the status.

    Thanks

    Lokesh

  21. SHAIK ALI says:

    To
    The Assistant Commissioner of Income Tax (CPC)
    Post Bag No.1, Electronic City Post Office
    Bangalore-560100

    sub: Refund of income Tax A.Y 2011-12

    Refund issued by the Department but postman was returned by noting address is not correct. actually I am living on the same address only plot No. was missing from the address, please resent our details are as under:-

    PAN.NO.AJCPA9352L

    ADDRESS.
    SHAIK ALI.
    8-2-120/120/1 ,PLOT NO.39
    ROAD NO.10,NOOR NAGAR,
    BANJARA HILLS,
    HYDERABAD-500034

    Kindly do needfull as early as Possible.
    Thanking You
    Yours Truly.

  22. NIDHI says:

    I HAVE GIVEN CORRECT NO IN MY INCOME TAX RETURN, UNFORTUNATELY STATUS OF REFUND SHOW FOLLOING REMARKS-

    Status of your tax refund

    Permanent Account Number (PAN) AOUPG0052Q
    Assessment Year 2012-2013

    Mode of Payment Reference Number Status Date*
    ECS 1235384095 Unable to credit refund as the account number provided by you is incorrect –
    ECS 0000000000 TDS (u/s 195) has been deducted by Income Tax Department from payment of Interest on Refund u/s 244A. Sep 6, 2012

    * The date corresponds to the status.

    Note:-
    In case your electronic refund (ECS) is not credited to your account please contact your Assessing Officer and provide the correct MICR code and account number where credit is to be effected. The Assessing Officer will ask State Bank of India to send a fresh refund cheque to you.

  23. NIDHI says:

    Status of your tax refund

    Permanent Account Number (PAN) AOUPG0052Q
    Assessment Year 2012-2013

    Mode of Payment Reference Number Status Date*
    ECS 1235384095 Unable to credit refund as the account number provided by you is incorrect –
    ECS 0000000000 TDS (u/s 195) has been deducted by Income Tax Department from payment of Interest on Refund u/s 244A. Sep 6, 2012

    * The date corresponds to the status.

    Note:-
    In case your electronic refund (ECS) is not credited to your account please contact your Assessing Officer and provide the correct MICR code and account number where credit is to be effected. The Assessing Officer will ask State Bank of India to send a fresh refund cheque to you.

  24. Anantraman says:

    Many of us write our problems in this column. I wonder whether concerned authorities really check this and take any steps to redress the grievances.
    Can any one say what really happens to all the complaints that appear in this?
    Thanks

  25. RAJESH SARDA says:

    REMINDER HAS SEND TO CPC BANGALORE BUT NO REPLY FROM THEIR SIDE
    ALPPS3406C TAX REFUND HAS NOT RECEIVED THE REFUND FOR ASST YEAR 2012-13 WHICH HAS BEEN FILED ON 04/07/2012 AND RECEIVED THE RECEIPT ON 11/07/2012 AT BANGALORE WAITING FOR REPLY OVER MAIL TO LICSARDA@GMAIL.COM

  26. raghu says:

    Dear Sir,

    While we are requeting for consolidated file it is asking authentication code.

    I didn’t recieved any authentication code and let me know what is authentication code ?

    Pls suggest how can i get that code

  27. ananth says:

    i have submitted two times form itr4 still now i have not got refunded which was deductd by form 16a for the year 2012-2013

    to whom we need to contact

    i have posted in bangalore , electronic city branch
    pan -AXOPP4783C

    ananth

  28. Ram Ujagir Maurya says:

    Ram Ujagir Maurya serving in Indian Army in J&K and suffering from financial hardship. My PAN No AMEPM3840N.Pls let me the status of my tax refund for AY 20012-13. It has more than 6months but i don’t get the refund. I had e-filed on July 2012. I e-filed and send the return to CPC bangalor and the receiveed. Pls let me my refund. I have tried calling customer care many times but they said it is under process. kindly remind the department and get refunded earlier.

  29. Deepankar Bose says:

    To,
    The Assistant Commissioner Income Tax Department – CPC
    Post Bag No. -1
    Electronic City Post Office
    Banglore – 560100 (Karnataka)

    Sub: E-filing Acknowledgement No. 336355830010212 dated 01.02.2012
    Ref: Communication Reference No.CPC/1112/G4/48027518 dtd.18.03.12.

    I have not received my income tax refund for the Assessment year 2011-12 . I had filed online my Income tax return on 01-02.12.But till now , i have not yet received any communication or refund so far..
    You are requested to please arrange to send us my refund and oblige.

    Regards,
    Deepankar Bose
    Lucknow
    PAN – AEAPB4701R

  30. RAJESH SARDA says:

    ALPPS3406C TAX REFUND HAS NOT RECEIVED THE REFUND FOR ASST YEAR 2012-13 WHICH HAS BEEN FILED ON 04/07/2012 AND RECEIVED THE RECEIPT ON 11/07/2012 AT BANGALORE WAITING FOR REPLY OVER MAIL

  31. anil kumar singh says:

    sir,
    please ref no.CPC/1213/M1/1209699771,KINDLY REF MY RETURNE PERTAINING TO AY2012-13.THE TDS MISMATCH OF 1677 HAS BEEN REFLECTED,AFTER PERSUAL OF MY 26AS FOR SAID PERIED.AMT OF TDS DEDUCTED IS 13231 AND TAX DEPOSITED IS 13231 AND STATUS OF BOOKING F ie.FINAL.PLESE REVIEW THE NOTICE,

    THANKING YOU
    PAN.ANFPS5909J

  32. Amit Kumar Saxena says:

    Hi,

    My name is Amit Kumar Saxena (PAN ID- BICPS8137B, Date of Birth- 05/05/1980). I’ve filled my ITR for assessment year 2012-2013 through e-filling. My ITR-V has been received by CPC on dated 28-09-2012 and I also got the receipt (ITR-1) for the same. My communication reference number for it is- CPC/1213/G4/59875407. Till date I didn’t got any refund/ status. My total refund amount is INR- 16,431.

    Just for you information, I check my refund status on ITR site, it showing- Your assessing officer has not sent this refund to Refund Banker.

    I tried to resolve the issue by CPC help lines (18004252229 (Toll Free) 080-22546500), but not got any valid answer. They told just wait and you will get your refund. Now since then one month has been passed, still waiting for my refund.

    Please help me on this ASAP.

    Thanks & Regards,
    Amit

  33. sushil kumar says:

    PLS SEND NEW INCOME TAX E FILLING WEBSITE ADDRESS.IN THAT I TAKE SARAL COPY AND VIEW TAX CREDIT.SO PLS TELL ME I.T NEW WEBSITE ADRRESS.PLS SEND AS SOON AS POSSIBLE

  34. Sanjeev Malik says:

    Dear Sir,

    I have yet not recd my Income Tax refund of Assesment year 2011-12.
    When I checked refund status online & found that has been returned back due to Address not located.
    Sir,
    You are requested to Pl update my new address in your record as below given & also arrange to send again at my new address.

    #3112,Pink Rose Society,Sec-49D,Chandigarh-160047.

    Expecting for your instant response.

    Regards
    Sanjeev Malik
    PAN No.AFMPM2674R

  35. salim khan says:

    dear sir
    your communication ref CPC/1213/M1/1210674687
    I RECEIVE YOUR EMail tht there is a differnce of Rs 19519/ in tax amount claimed and amount matched.when i check up i found that differnce amount has alrady deposited on 30/04/2011 Rs9900+ 9619 on 31/05/2011 total 19519 the amount of difference kindly matched the amount from q26 return which is showing correct amount of Rs 238174.kindly check up and process my return regard
    salim kahn
    9415220838

  36. v.s. meratwal says:

    Dear Sir,
    what is the new incometaxefiling website name, by clicking the incometaxindiaefiling.gov.in is not in position to open how long this will be and how i reset the password for efiling purpose. kindly clarify

  37. ANANTRAMAN says:

    My PAN is ABMPA5352L
    Though assessment and refund for AY 2011-12 and 2012-13 have been received, the same for AY 2010-11 is still pending. May I know the reason? Will u be kind enough to expedite the refund?
    Thanks
    ANANTRAMAN

  38. Yadunath Kumar Singh says:

    I want to know the tax benefit on second home loan on two different units.I have taken first loan Rs-300000 at 2009 & second loan of Rs- 4400000 at 2012, So please guide me home loan benefit on both the loans.Thank’s: Y.K.Singh(m)9977247549: BHILAI,Distt. DURG (C.G.)490020

  39. Bal Krishan says:

    Hi ,

    I just want to know that if I have some querry regarding TDS Return of my company then I can put my questions over here or not.

    Regards,
    Bal Krishan

  40. indrajit parida says:

    Dear Sir / Madam,
    i revived a mail from CPC that mismatch in my ITR file from my end and found real discrepancies in the mail attachment sent by CPC and the ITR filed by me.
    1. Mismatch in E filing acknowledgement
    2. Mismatch in TAN of the deductor.
    3. Mismatch in Name of the deductor.
    4. Mismatch in Amount claimed.

    if any idea please share.

    Regards,
    Indrajit Parida
    Assesment year -2012-13

  41. Vijayanti says:

    Sir,

    MY ITR acknowledgement has shown the wrong gender and multiple calls, complaints and attempts to enter rectification on the website are yieldign no results.

  42. RAHUL KUMAR says:

    DEAR SIR/MADAM

    I WANT TO ASK U THAT HOW CAN I SEE THE CPC (CENTRAL PROCESSING CENTRE)STATUS FROM MY PROFILE OR MY ACCOUNT IN NEW WEBSITE OF INCOME TAX DEPTT.

    PLEASE REPLY SOON

    I AM WAITING FOR YOUR ANSWER

    THANKING YOU
    RAHUL KUMAR

  43. R. SRINIVAS says:

    DEAR SIR
    PL HELP US WHILE CALLING A TOLL FREE NO FOR REFUND STATUS, I WANT TO DISCUSS CALL CUSTOMER CARE, IT IS ANNOUNCING A REFERENCE NO. WHAT IS THE NO.

    R. SRINIVAS

  44. Manjunath D A says:

    Hi,

    I filed income returns for the years 2011-12, AY 2012-13 and have the refund pending for the tax deducted at source.

    I selected the option direct debit to my bank account SB A/C No. XXXXXXXXXXX with MICR code as XXXXXXXXXXXXX. But still it is not credited to my bank account. I verified through the web https://tin.tin.nsdl.com/oltas/servlet/TaxRefundStatus
    It shows as “The Income Tax Officer has not yet notified”.

    The ITR 5 was e-filed and a hardcopy of the same has been sent by certficate of posting to CPC, Bangalore and I received email acknowledgement of the same on 31st July 2012. It has been 4 months I do not have any information/ feedback about the refund.

    Kindly help me obtain the refund as early as possible.

    thank you,

    D A Manjunath
    PAN Number: AMQPM4527N

  45. Sachin Kashyap says:

    Sir/madam,

    I have not received my Income Tax refund for the Assessment Year 2011-2012. My PAN NO. ‘BUWPK9497E’. Please do the needful,

    Thanks and Regards,
    Sachin Kashyap.

  46. Ashis Chowdhury says:

    Dear CRM e-TDS

    Our TAN – SHLE00031D

    Still 19.11.12 the same has not been updated to the NSDL pl. advise what to do . . . .

    We have filled the corrected statement on 09.11.12 No 026470200078055 but still now it has not been updated to the NSDL, can you guide us what is the problem & what to do at our end, it is urgently required as ITO has asked explaination.

    14400 0 0 14400 3 ACNPM7328R ACNPM7328R P N BALAKRISHNAN 30/04/2010 80454 4700
    14900 0 0 14900 4 ACNPM7328R ACNPM7328R P N BALAKRISHNAN 31/05/2010 80454 4700
    14900 0 0 14900 4 ACNPM7328R ACNPM7328R P N BALAKRISHNAN 30/06/2010 80454 4700

    P N BALAKRISHNAN – ACNPB7328R(Correct PAN)

    24 Q 1 (FY- 10-11) earlier receipt no 020700100260571

    Thanks
    Ashis Chowdhury
    Emami Ltd Amingaon
    Guwahati(Assam)
    Cell – 098641 15854

  47. Subhash Chander says:

    Dear All, on 17th Nov. 2012, I posted here my mobile numbers along with my email id. I received many calls. But I want to tell you, that I m not from CPC, Bengalore. I am just a professional And want to help all of you If I can.

    So, all of you are requested not to call me just email me required information along with your query, I will reply you. In addition to it, CPC Contact information is as below :

    18004252229 (Toll Free)
    080 – 22546500

    Thanks & Regards

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