Problems faced by Tax Professionals of Bhilwara in GST Refund related Work

Tax Bar Association has made a representation Regarding the problems faced by the members of Tax Bar Association, Bhilwara in the work of GST Refund. Problems includes unprofessional attitude of person in charge of GST Refund, Delay in GST Refund Process and Centralised System Of Authority To Approved GST Refund.

Tax Bar Association
BHILWARA — 311 001 (RAJ.)

Date: 19/02/2020

To,

Assistant Commissioner,
Central GST,
Bhiiwara Rajasthan

Subject: – Regarding the problems faced by the members of Tax Bar Association, Bhilwara in the work of GST Refund and our latter dated  18/12/2019.

Respected Sir,

With the highest respect, We, on behalf of the members of the Tax Bar Association, would like to state that our Tax professionals are facing problems in the work of GST Refund on the following points: –

1. Unprofessional Attitude Of Person In Charge

Our tax professionals are working at the mercy of the person in charge. Even after providing all the details, the person in charge has not provided any response and rejected applications under following reasons:

• Online application deficiency memo “Document not visible”.
• Online application deficiency memo “Required Document not supported”
• Online application deficiency memo without mentioned the deficiency.

It is requested that the deficiency memo should be in specific and speaking manner duly mentioned the reason about deficiency of refund application rather than in a general manner that required document not supported.

The person in charge has not accepted refund applications from our tax professionals during the last working hours of the day. One reason may be conflict of interest of that person in charge also.

2. Delay in Refund Process

In many time IDS refund applications acknowledge but refund not sanction in due time and/ or refund sanction but amount not transferred in respective bank account. Kindly check these matter at most urgent nature as working capital rotation of dealer is slower and as ultimate result we see slowdown of overall economy.

3. Centralised System Of Authority To Approved Refund

In the Central GST Department, Refund applications are processed at range, centralized manner.

Rather, in State GST Department, all the application of refund is processed by particular assessing authority. This system makes processing of refund application faster and user friendly also.

This has resulted into increasing dependency and burden on processing officer. Resulting, our tax professionals have been requested many times to submit the applications next week to reduce their outstanding work on weekend/ month end.

Tax Bar association, Bhilwara demand that for Refund application process work of download and checking, depute another one or more same rank official and if possible, decentralized this system at division level as practice followed by department at other places.

We hope your good self shall take positive action to resolve the problems faced by the members and if your good self has not taken any step in 15 days, we move further this matter to higher authority also.

Thank you

For: Tax Bar Association, Bhilwara