prpri No Penalty from Infosys for GSTN Portal incompetency RTI reveals No Penalty from Infosys for GSTN Portal incompetency

Applicant has asked by RTI to GST Council that how much penalty received by the GST Council from Infosys from July 2017 to till date for non function and technical issue due to incompetency of GSTN Portal which is managed by the Infosys since July 2017. In reply it is informed that The GST Council does not collect any penalty from any agency. Full text of reply to RTI is as follows:-

F. No. 338/RTI Matter/Ram Bajaj/GSTC/2021/7221-22-7/7/21
GOODS AND SERVICES TAX COUNCIL SECRETARIAT
Jeevan Bharti Building Tower-II, 5th Floor
Connaught Place, New Delhi

06/07/2021

To,

M/s Ram Bajaj and Co Chartered Accountants
Near Gattani School
Nokha Bikaner, Rajasthan
Pin: 334803.

Sub:- Application filed by M/s Ram Bajaj and Co Chartered Accountants, under RTI Act, 2005-regarding.

With reference to your online RTI Application, registration number GSTCN/R/T/21/00084 dated 24.06.2021 the information sought and response thereof is as under:-

Sr. No. Information sought by RTI Applicant Information provided by CPIO
01 Due to non function and technical issue due to incompetency of GSTN Portal which is managed by the Infosys since July 2017, how much penalty received by the GST Council from Infosys from July 2017 to till date. The GST Council does not collect any penalty from any agency.
02 Month wise details of Penalty received by Department from July 17 to till date. The required information may be available with the CPIO, GSTN 4th Floor, world mark 1, East Wing, Asset-11 Hospitality District, Aero city New Delhi-110037, to whom a copy of this application is being transferred under Section 6(3) of the RTI, Act, 2005 for providing information, if any, to you directly.
03 is there any proposal for change the vendor from Infosys to other company due to non function / incompetence of Infosys

2. In case you are dissatisfied with the information, you may file an appeal to First Appellate Authority, GST Council, Jeevan Bharti Building, Tower-II, 5th Floor, Connaught Place, New Delhi-110001 within 30 days of its receipt in terms of Section 19 of the RTI Act, 2005.

(Joginder Singh Mor)
Under Secretary

Copy to :-

The CPIO, GSTN 4th Floor, world mark 1, East Wing, Asset-11 Hospitality District, Aero city New Delhi-110037, application dated 24.06.2021 of M/s Ram Bajaj and Co Chartered Accountants, is being transferred under Section 6(3) of the RTI, Act, 2005 for reply of

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2 Comments

  1. Nanda Kumar M Madathil says:

    Very good decision by GST Council … They were being supported by an Indian Company and it is known fact that GST is such a comprehensive subject and the GST portal has to handle big data … New rules come each day and Infosys did wonderful job in maintaining the portal …

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