Courts: NCDRC/SCDRC
Read latest NCDRC and SCDRC consumer case laws covering deficiency in service, unfair trade practices, insurance, banking, housing and consumer disputes.
Insurer cannot take ground at subsequent stage which are entirely different from those relied upon while repudiating the claim: NCDRC
Allowing in withdrawal of amount by violating ‘Postal Department Rules’ would constitute ‘Deficiency in Service’
Detaining person forcefully by Railway Personnel without giving an opportunity to unload the luggage would constitute ‘deficiency of Service’
No responsibility or liability persists if exemption been granted through Government MoU
Person engaged in activities for generating profits would not come under ambit of definition of Consumer
Nexus between disease & cause of death have to be proved in order to repudiate claim: NCDRC
Sale proceeds of seized vehicle would be calculated at depreciation rate @ 40% of actual invoice value
Where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted
Removal of stones in gall bladder without consent of complainant is against medical ethics & constitute ‘medical negligence’
‘Deficiency in service’ and ‘unfair trade practice’ both established if party take a step back from its stated position to Consumer
NCDRC it is not required to re-assess & re-appreciate evidence on record when findings of lower fora are concurrent on facts
Negligence not established if procedure or risk was explained to the patient: NCDRC
Proper Legal Procedure for Loan Recovery & Vehicle Seizure to be followed: NCDRC
‘Sufficient cause’ is a pre-requisite for condonation of delay: NCDRC
NCDRC/SCDRC brings together consumer dispute decisions of the National Consumer Disputes Redressal Commission and State Consumer Disputes Redressal Commissions published on TaxGuru. Cases may concern deficiency in service, unfair trade practices, insurance claims, banking services, housing, real estate, defective goods and other consumer disputes. Consumers, businesses, advocates and professionals can use this archive to research consumer-law precedents and understand how consumer commissions have addressed important questions involving consumer rights, service providers, compensation, liability and procedural requirements.
