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Recently Asked Questions on Aadhaar

Q.1 Is it possible to link Mobile Number with Aadhaar through OTP? What is the procedure to link Mobile Number with Aadhaar?

Ans: As per DOT Directive, some Telecom Operators have started linking of SIM with Aadhaar via OTP based authentication. To know more about the process, please contact your respective Telecom Service Provider.

Q.2 What is TOTP?

Ans: a. It is an one-time temporary password (OTP), that is generated by an algorithm and valid only for 30 seconds. Because of this time variable characteristic, it is called TOTP.

b. TOTP is 8 digit long numeric string.

c. TOTP is personal to the resident and is uniquely generated every 30 seconds for each resident separately.

d. With time-based OTP, the TOTP validation server and token generation app(like mAadhaar) use their respective system times to generate OTPs. The TOTP algorithm assumes that the system times are synchronized.

Q.3 Why to use TOTP?

Ans: TOTPs avoid a number of shortcomings that are associated with traditional SMS based OTP. The most important shortcoming that is addressed by TOTPs is that resident will not be dependent on mobile network for SMS delivery. Generating and sending OTP requires users to go through a completely unrelated workflow.

Q.4 How TOTP is generated?

Ans: TOTP is generated in mobile application like mAadhaar. However, the Client mobile device’s time should be in sync with IST time-zone.

Q.5 How to configure?

Ans: a. Download mAadhaar android mobile application

b. Create new resident profile.

c. Navigate to TOTP page view, your TOTP should be visible and is valid for 30 seconds.

Q.6 Is it necessary to link bank account with Aadhaar?

Ans: As per gazette notification of Ministry of Finance, (updated) as on 31st march 2018, and RBI’s Master direction (updated) as on 20th April 2018, Individuals are required to link all their bank accounts (relationships) with Aadhaar number. For existing accounts the last date of linking has been extended till final order of Supreme Court.

For residents not having Aadhaar it is suggested that they get themselves Enroled to get an Aadhaar.

Q.7 In case, Resident is an NRI/OCI card holder and having bank account in India but Resident doesn’t have Aadhaar. What will happen to his/her Bank account?

Ans: All residents are entitled for Aadhaar. NRI/OCI by definition are not entitled for Aadhaar. For an account of NRI/OCI, it is suggested that they disclose their non-resident status with proof to their bank to change the status of account to NRO or NRE account or as the case may be. This would remove the requirement for Aadhaar.

Q.8 How is Aadhaar different from any other identity issued by the government?

Ans: Aadhaar is essentially a paperless online anytime-anywhere identity assigned to a resident to cover his/her entire lifetime. The verification of his identity is done online with the help of authentication devices which connect to UIDAI’s Central Identity Repository and return only a ‘yes’ or ‘no’ response to the basic query-“Is the person who he/she claims to be?” based on the data available with UIDAI.

The Aadhaar authentication service is fully functional and in use in several service delivery schemes across the country. The Aadhaar Card or the e-Aadhaar (electronic copy of Aadhaar) are essentially given to residents to know their own Aadhaar, but are only the first step towards the actual use of the online id as explained in the preceding para.

Q.9 Is it mandatory to enrol for Aadhaar to file tax returns or apply for PAN in India? If yes, then what is the process for NRIs?

Ans: Section 139AA of the Income-tax Act, 1961 as introduced by the Finance Act, 2017 provides for mandatory quoting of Aadhaar / Enrolment ID of Aadhaar application form, for filing of return of income and for making an application for allotment of Permanent Account Number with effect from 1st July, 2017.

It is clarified that such mandatory quoting of Aadhaar or Enrolment ID shall apply only to a person who is eligible to obtain Aadhaar number.

As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident individual is entitled to obtain Aadhaar. Resident as per the said Act means an individual who has resided in India for a period or periods amounting in all to one hundred and eighty-two days or more in the twelve months immediately preceding the date of application for enrolment. Accordingly, the requirement to quote Aadhaar as per section 139AA of the Income-tax Act shall not apply to an individual who is not a resident as per the Aadhaar Act, 2016.

Q.10 Can we register/ change mobile number online?

Ans: For any online update request, including updation of mobile number, resident should already have an active number registered with UIDAI where person can receive OTP SMS and authenticate himself/herself. Otherwise you would need to visit nearest UIDAI permanent Enrolment centre.

Q.11 Service Provider not accepting e-Aadhaar copy. What to do?

Ans: Downloaded Aadhaar or e-Adhaar carries Name, Address, Gender, Photo and Date of Birth details of the Aadhaar holder in similar form as in Printed Aadhaar letter. The e-Aadhaar also contains date of Aadhaar generation & date of e-Aadhaar download. The downloaded Aadhaar or e-Aadhaar is a digitally signed document by UIDAI as per IT Act, 2000 which provides for legal recognition of electronic records with digital signatures.

Hence Downloaded Aadhaar /e-Aadhaar is a valid and secure electronic document which should be treated at par with printed Aadhaar letter.

Q.12 I want to give up my Aadhaar. How and what needs to be done?

Ans: Presently there is no Policy to give up Aadhaar. However Aadhaar holders can secure their Biometric Authentication as per need by locking or unlocking Biometrics using “Lock/Unlock Biometrics” functionality at UIDAI official website “resident.uidai.gov.in”

Q.13 Can NRIs also get Aadhaar?

Ans: As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident who has resided in India for a period or periods amounting in all to 182 or more in the 12 months immediately preceding the date of application for enrolment.

Q.14 What is the process if NRI / OCI holder needs to apply for Aadhaar? And if they don’t have their own residential address in India now?

Ans: As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident who has resided in India for a period or periods amounting in all to 182 or more in the 12 months immediately preceding the date of application for enrolment.

Q.15 My name is different in PAN and Aadhaar. It is not allowing me to link both. What to do?

Ans: In order to Link Aadhaar with PAN, ideally your demographic details (i.e. Name, Gender and Date of Birth) should match in both the documents.

In case of any minor mismatch in Aadhaar Name provided by taxpayer when compared to the actual data in Aadhaar, One Time Password (Aadhaar OTP) will be sent to the mobile registered with Aadhaar. Taxpayers should ensure that the date of birth and gender in PAN and Aadhaar are exactly same.

In a rare case where Aadhaar name is completely different from name in PAN, then the linking will fail and taxpayer will be prompted to change the name in either Aadhaar or in PAN database.

Note:

For PAN data update related queries you may visit: https://www.utiitsl.com.

For Aadhaar update related information you may visit UIDAI official website: www.uidai.gov.in

In-case linking problem still persists you are requested to visit Income Tax official website or call IT department helpline.

Q.16 My date of birth in PAN and Aadhaar do not match. Not able to link them. Please help.

Ans: In order to Link Aadhaar with PAN, your demographic details – Name, Gender and Date of Birth should match. We request you to please get your Name Spelling Corrected in appropriate document i.e. PAN or Aadhaar and try to link again

In-case linking problem still persists, we request you to please get in touch with Income Tax department incometaxindia.gov.in or visit https://www.utiitsl.com.

Q.17 Will my PAN become non-functional if I do not link it to Aadhaar?

Ans: UIDAI only issues Aadhaar and provides means to authenticate the same. For any product or scheme related queries, we request you to please get in touch with respective product/scheme owner.

For PAN related queries, you are requested to please contact with Income Tax department incometaxindia.gov.in or visit https://www.utiitsl.com.

Q.18 Resident wanted to apply for income Tax return but Aadhaar data showing mismatch?

Ans: In order to Link Aadhaar with PAN, your demographic details should match. We request you to please get your details Corrected in appropriate document i.e. PAN or Aadhaar and try to link again.

In-case linking problem still persists, we request you to please get in touch with Income Tax department incometaxindia.gov.in or visit https://www.utiitsl.com.

Q.19 Resident facing an error while filing online income tax return, while authenticating with Aadhaar Number?

Ans: In order to Link Aadhaar with PAN, your demographic details should match. We request you to please get your details Corrected in appropriate document i.e. PAN or Aadhaar and try to link again.

In-case linking problem still persists, we request you to please get in touch with Income Tax department incometaxindia.gov.in or visit https://www.utiitsl.com.

Q.20 I am unable to access Aadhaar online services / Website from outside India. Please suggest?

Ans: UIDAI’s official website i.e. www.uidai.gov.in doesn’t have any such restriction and should be accessible from anywhere. However, some of the UIDAI web based features like Resident Portal, eAadhaar, Self Service Update Portal (SSUP), Aadhaar Linking Status etc are Geo-Based policy enabled and therefore, will not be accessible from outside India.

Q.21 How to update my Aadhaar in ration card?

Ans: We recommend that you submit a photocopy of your Aadhaar with a copy of ration card to your PDS shop. They may ask you to place a finger on a sensor to authenticate to check that you and your Aadhaar number are matched.

Q.22 Name different in Aadhaar vis-à-vis service delivery database?

Ans: Based on which document needs name correction, such document should be corrected. In case the name correction is to be done in Aadhaar, then you can visit the nearest permanent enrolment centre to update your name, age, address, mobile number and other demographic details (list available at www.uidai.gov.in) or you can also update the details online by using SSUP portal (https://ssup.uidai.gov.in/web/guest/update) or by sending the updation/correction form by Post on Address avilable on website along with supporting documents. Based on the type of update relevant documentary proof will required to be furnished.

Q.23 My fingers do not work, when asked to place them on finger print device?

Ans: You can visit the nearest permanent enrolment centre to update your biometrics (list available at www.uidai.gov.in). We suggest that you carry proofs for identity and correspondence address. Also, we strongly recommend that you give mobile number, this will help you get confirmation message as when your records are updated.

Q.24 Have multiple accounts, where will I receive the money of benefit transfer?

Ans: Please give your copy of Aadhaar letter with your bank account number written on it or copy of your bank passbook. The bank may require you to fill a form as well. Updating your mobile number in bank is also advisable. This will send out SMS alerts when you get DBT in account or you transact on your account. Please note that the bank account which has been seeded last with the Aadhaar number will be the one to receive money through DBT.

Q.25 Do I need Aadhaar to get my DBT?

Ans: Most of the schemes are seeking Aadhaar number to identify the beneficiaries to remove fakes and duplicates from their database. It is strongly recommended that you give them Aadhaar to assist them. It also helps you in availing benefits offered by various government schemes If you do not have Aadhaar, you can always present your Enrolment ID No. (EID), or submit the request with service delivery database owner to get Enroled for Aadhaar with the stated ID documents. This will allow you to continue getting the benefits, subsidy or services without any restrictions.

Q.26 How do I change my account where to receive DBT funds?

Ans: Please give your copy of Aadhaar letter with your bank account number written on it or copy of your bank passbook to the bank where you want to receive the funds. The bank may require you to fill a form as well. Updating your mobile number in bank is also advisable. This will send out SMS alerts when you get DBT in account or you transact on your account. Please note that the bank account which has been seeded last with the Aadhaar number will be the one to receive money through DBT.

Q.27 How would I know that DBT funds have come to my account?

Ans: We recommend that you update your mobile number in bank. The Bank will send out SMS alerts when you get DBT in account or you transact on your account. Alternatively, you can also check your account balance using ATM, microATM/ Bank Mitra, internet banking or calling the bank for details of your transactions.

Q.28 What all can I do using a Bank mitra, who visits my village?

Ans: Bank Mitra carry a handheld device, which can allow you multiple type of banking transactions on your Aadhaar linked Bank account. Transactions possible are Balance, Enquiry, Cash Deposit, Cash Withdrawal, Paying Bills, Remitting funds to other Aadhaar holder. Bank mitra also helps in opening of Aadhaar linked bank account.

Q.29 How does Aadhaar based DBT help me as a beneficiary?

Ans: Aadhaar linking in your scheme database ensures that nobody else can claim your share of the benefits by impersonating you as a person. Also, in case of cash transfers, the money reaches directly to your Aadhaar linked bank account, and you do not have to pursue different people to get the funds. Besides this, you can decide the bank account in which you would like your benefits/money to be transferred.. But all benefits go to your latest Aadhaar linked bank account, so all the subsidies are transferred in single bank account.

Q.30 Why are Government schemes asking for Aadhaar?

Ans: It helps schemes to clean out duplicates and fakes, to provide accurate data and enable implementation of direct benefit programmes. Use of Aadhaar reduces the costs of identifying persons and provides Increased transparency to the government in implementation of its schemes.

Q.31 I have received blue color of Aadhaar of card for my child. Is it Valid?

Ans: Yes, Blue color Aadhaar is valid like other Aadhaar Letter. As per the new policy, UIDAI is issuing Blue Color Aadhaar (Namely Bal Aadhaar) for children whose age is between 0 to 5 Years. After attaining the age of 5 years, this Aadhaar become Invalid and the child should get his/her demographic and biometric details updated against same Aadhaar Number by visiting nearest Enrolment Centre. Else the Aadhaar will become invalid.

FAQs on Aadhaar Letter

Q.1 What if a Resident gets rejected by the UIDAI and is not issued Aadhaar?

Ans: The reason for rejection along with steps to be taken post rejection will be communicated to the resident and the Registrar.

Q.2 Aadhaar letter section – What if a Resident misplaces his Aadhaar letter /forgets his Aadhaar?

Ans: The resident can contact the Contact Centre (through phone / portal / email) with the enrolment number and make a request for sending a new letter communicating Aadhaar.

Q.3  What if Resident misplaces his Aadhaar number?

Ans: a) Resident can find his Aadhaar number using Aadhaar Service – Retrieve Lost UID/EID

b) Resident can call 1947 where our Contact Centre Agent will help him/her in getting his/her EID number. The resident can further use this EID to download his/her eAadhaar from Resident Portal – eAadhaar

c) Resident can get his/her Aadhaar number on his/her mobile from Resident Portal – Get Aadhaar Number on Mobile

d) Resident can also get his/her Aadhaar number from EID number on IVRS system by calling 1947

Q.4 What if Aadhaar letter does not get delivered to a Resident?

Ans: If resident does not get Aadhaar letter he/she should contact UIDAI contact centre with his/her Enrolment number or he/she may check Aadhaar status here.https://resident.uidai.gov.in/check-aadhaar-status

Q.5 What can the Resident do if there are spelling mistakes/other demographic error in his/her Aadhaar Enrolment Slip (96 Hour Correction Window)

Ans: The resident gets an opportunity to notice and correct such errors during enrolment while the data is being entered. One more opportunity is given to the resident to make corrections prior to finalization of Enrolment request and printing of the Enrolment Acknowledgment. In the event that both these opportunities are missed, resident can get the name address corrected by visiting the enrolment centre along with relevant documents and enrolment slip within 96 hours of enrolment

Q.6 After I get Enroled, how long will it take to get my Aadhaar letter? And how do I get my Aadhaar letter?

Ans: Aadhaar generation may take upto 90 days. Aadhaar letter is delivered by post. Once Aadhaar is generated, you also get a sms on registered mobile (if mobile number provided during enrolment).

Q.7 I updated my Aadhaar recently. But it shows under manual check. When will it get updated?

Ans: Aadhaar updation takes up to 90 days. If your update request is more than 90 days old, then Please dial 1947 (toll free) or write to help@uidai.gov.in for further assistance.

Q.8 I recently updated my Aadhaar. Can you please expedite it? I need it urgently.

Ans: Aadhaar updation has a fixed process which takes up to 90 days from the date of requested. The updation process cannot be altered. Please wait. You may check the status from https://ssup.uidai.gov.in/web/guest/check-status

Q.9 I applied for Aadhaar earlier but did not get it. So, I re-applied. When will I get my Aadhaar?

Ans: If your Aadhaar was generated from the first Enrolment then every attempt to re-enrol will be rejected. DO NOT re-apply. You can retrieve your Aadhaar:

(a) online using https://resident.uidai.gov.in/find-uid-eid (if you have the registered mobile no)

(b) By visiting at permanent enrolment centre

(c) by dialing 1947

Q.10 What is Aadhaar smart card or plastic card? Is it mandatory for getting services?

Ans: There is no concept such as smart Aadhaar card. Aadhaar letter or Aadhaar downloaded from UIDAI website is sufficient and a valid form of Aadhaar. Only visit authorized common service centres or Aadhaar permanent enrolment centres for Aadhaar related services. For further info see this press release: https://goo.gl/TccM9f

Q.11 How do I link PAN with Aadhaar?

Ans: You can link your PAN with Aadhaar by following process:

a) Open the Income Tax e-filing portal – https://incometaxindiaefiling.gov.in/

b) Register on it (if not already done). Your PAN (Permanent Account Number) will be your user id.

c) Log in by entering the User ID, password and date of birth.

d) A pop up window will appear, prompting you to link your PAN with Aadhaar. If not, go to ‘Profile Settings’ on Menu bar and click on ‘Link Aadhaar’.

e) Details such as name date of birth and gender will already be mentioned as per the PAN details.

f) Verify the PAN details on screen with the ones mentioned on your Aadhaar. Pls. note that if there is a mismatch, you need to get the same corrected in either of the documents.

g) If the details match, enter your Aadhaar number and click on the “link now” button.

h) A pop-up message will inform you that your Aadhaar has been successfully linked to your PAN

i) You may also visit https://www.utiitsl.com/ OR https://www.egov-nsdl.co.in/ to link your PAN and Aadhaar.

FAQs on E-Aadhaar

Q.1 What is e-Aadhaar?

Ans: e-Aadhaar is a password protected electronic copy of Aadhaar, which is digitally signed by the competent Authority of UIDAI.

Q.2 Is e-Aadhaar equally valid like physical copy of Aadhaar?

Ans: As per Aadhaar Act, e-Aadhaar is equally valid like Physical Copy of Aadhaar for all purposes. For UIDAI circular on validity of e Aadhaar, please visit https://uidai.gov.in/images/uidai_om_on_e_aadhaar_validity.pdf

Q.3 From where Resident can download e-Aadhaar?

Ans: Resident can download e-Aadhaar by visiting UIDAI websites – https://uidai.gov.in/ or by visiting https://eaadhaar.uidai.gov.in

Q.4 How can Resident download e-Aadhaar?

Ans: Resident can download e-Aadhaar by following two ways.

a. By Using Enrollment Number:Resident can download e-Aadhaar using 28 digit enrolment no. along with Full Name and Pin code. In this download process OTP is received on registered mobile no. Resident can also use TOTP to download e-Aadhaar instead of OTP. TOTP can generated using mAadhaar mobile Application.

b. By Using Aadhaar No:Resident can download e-Aadhaar by using 12 digits Aadhaar No. along with Full Name and Pin code. In this download process OTP is received on registered mobile no. Resident can also use TOTP to download e-Aadhaar instead of OTP. TOTP can generated using mAadhaar mobile Application.

Q.5 What supporting software needed to open e-Aadhaar?

Ans: Resident needs ‘Adobe Reader’ to view e-Aadhaar. You have ‘Adobe Reader’ installed in your System. To install Adobe Reader in the System visit https://get.adobe.com/reader/

Q.6 What Is the Password of e-Aadhaar?

Ans: Combination of the first 4 letters of name in CAPITAL and the year of birth (YYYY) as password.

For Example:

Example 1
Name: SURESH KUMAR
Year of Birth: 1990
Password: SURE1990

Example 2
Name: SAI KUMAR
Year of Birth: 1990
Password: SAIK1990

Example 3
Name: P. KUMAR
Year of Birth: 1990
Password: P.KU1990

Example 4
Name: RIA
Year of Birth: 1990
Password: RIA1990

Q.7 How to validate digital signatures in e-Aadhaar?

Ans: Computer must be connected to internet while validating digital signature.

1. Right click on the ‘validity unknown’ icon and click on ‘Validate Signature’

2. You will get the signature validation status window, click on ‘Signature Properties’.

3. Click on ‘Show Certificate.’

4. Verify that there is a certification path named ‘NIC sub-CA for NIC 2011, National Informatics centre’. This identifies ‘NIC sub-CA for NIC 2011, National Informatics centre’ as the owner of the digital certificate that has been used when signing the document.

5. Mark the certification path named ‘NIC sub-CA for NIC 2011, National Informatics centre’, click the ‘Trust’ tab and then ‘Add to Trusted Identities’.

6. Answer ‘OK’ to any security question that follows.

7. Check (✔) the field for ‘Use this certificate as a trusted root’ and click ‘OK’ twice to close this and the next window.

8. Click ‘Validate Signature’ to execute the validation.

Note: – Once ‘NIC sub-CA for NIC 2011, National Informatics centre’ has been as a Trusted Identity, any subsequent documents with digital signatures from CCA will be validated automatically when opened.

FAQs on Virtual ID (VID)

Q.1 What is Virtual ID (VID)?

Ans: VID is a temporary, revocable 16-digit random number mapped with the Aadhaar number. VID can be used in lieu of Aadhaar number whenever authentication or e-KYC services are performed. Authentication may be performed using VID in a manner similar to using Aadhaar number. It is not possible to derive Aadhaar number from VID.

Q.2 How does a resident obtain VID?

Ans: VID can be generated only by the Aadhaar number holder. They can also replace (generate a new VID) their VID from time to time after UIDAI set minimum validity period (currently set as 1 day, i.e. a new VID be generated after 00:00 hrs on the next day) . At any given time only one VID will be valid for an Aadhaar number. UIDAI will provide various options to Aadhaar number holders to generate their VID, retrieve their VID in case they forget, and replace their VID with a new number. These options will be made available via UIDAI’s resident portal, eAadhaar download, Aadhaar Enrolment centre, mAadhaar mobile application etc. Presently, VID generation facility is available on UIDAI’s resident portal. Whenever required, VID will be sent to residents via SMS on registered mobile number.

Q.3 Can anyone else generate VID for me?

Ans: No other entity like AUA/KUA can generate VID on behalf of Aadhaar number holder.

Q.4 What if an Aadhaar number holder forgets VID? Can he/she obtain again?

Ans: Yes, UIDAI will provide multiple ways to generate new and/or retrieve current VID. These options will be made available via UIDAI’s resident portal, eAadhaar, Aadhaar Enrolment centre, mAadhaar mobile application etc. Presently, VID generation facility is available on UIDAI’s resident portal. Whenever required, VID number will be sent to residents via SMS on registered mobile number.

Q.5 Can VID be used for OTP or biometrics or demographics authentication?

Ans: Yes. VID can be used in lieu of Aadhaar number in Authentication API input. Various entities will update their Aadhaar authentication application by 01.06.2018 to accept VID as an input for authentication.

Q.6 In case of VID, do I need to provide consent for authentication?

Ans: Yes, Aadhaar number holder consent is necessary for VID based authentication. Agency is required to inform the Aadhaar number holder the purpose for authentication and collect explicit consent for performing authentication.

Q.7 Can an agency store VID?

Ans: No. Since VID is temporary and can be changed by the Aadhaar number holder, storing VID has no value. Agencies should not store VID in any database or logs

Q.8 Will re-generation of VID lead to the same VID or a different VID?

Ans: After the minimum validity period (currently set as 1 day), on Aadhaar number holder requests regeneration, a new VID will be generated and the previous VID will be deactivated. In case resident opts for retrieval of VID, the last active VID will be sent to the Aadhaar number holder.

Q.9 What is the expiry period of VID?

Ans: At this time there is no expiry period defined for VID. VID will be valid till the time a new VID is generated by the Aadhaar number holder.

FAQs on MAadhaar FAQs

Q.1 Where can m-Aadhaar be used?

Ans: m-Aadhaar is accepted as proof of identity for undertaking journey in any reserved class in Indian Railways. For details view the Circular released by Indian Railway.

Q.2 mAadhaar application is not reading OTP Automatically.

Ans: Please check all the Permissions (Allow Application to read SMS)when installing the mAadhaar App.

OR

a. Go to Settings of phone

b. Go to Permissions Control

c. Go to APPS

d. Go to mAadhaar App

e. Allow the Read SMS Option

Q.3 How resident can create profile in mAadhaar app?

Ans: a. Enter 12 digit Aadhaar Number or scan your Aadhaar card

b. Ensure that your mobile connection is active and that the mobile number is same as that available with UIDAI as your registered mobile number.

c. After providing the mandatory inputs press the button ‘Verify’, available at the bottom of the screen. After pressing ‘Verify’ button do not navigate away from the screen

d. If details provided by you are found to be correct then application will receive OTP and will read OTP automatically from the phone.

Q.4 How resident can view Profile?

Ans: Resident can view profile by following these steps:

a. Press your profile on the homepage of the app

b. Authenticate yourself by entering profile password

c. In the profile screen flip your profile to view address

Q.5 How to View Updated Profile in mAadhaar?

Ans: a.Open your profile

b. Select “View updated Profile” on top right corner to view recently updated Aadhaar data

c. On Tap OTP will be sent and auto-filled, Tap OK to confirm and view profile.

d. Ensure network connectivity on your mobile device before initiating profile sync

e. Upon successful sync latest Aadhaar data will be visible on your screen.

Q.6 How to Reset Password?

Ans: a. Select “Reset Password” from top menu on the home screen

b. Provide all the mandatory fields then click on “Reset Password” button at the bottom of the screen

c. Enter new password to reset

Q.7 How resident can delete Profile from mAadhaar app?

Ans: Resident can view profile by following these steps:

a. Open your profile and click on menu at top right.

b. Select Delete Profile option.

c. Ensure network connectivity on your mobile device before authenticating yourself by entering profile password.

d. App will delete the profile.

Q.8 How to avoid entering your password again and again, on opening the app?

Ans: a. Select dropdown from the top left corner of the app.

b. Go to Settings.

c. Uncheck the checkbox: ‘Ask password for every time.

Q.9 Is there any specific format to create password?

Ans: Application will ask for password as soon as it is opened as the first step. User should enter a password of minimum 8 and maximum 12 characters length. The password should contain at least 1 number, 1 alphabet, 1 special character ( @,#,&,%,*,!,-,(,) ) and 1 alphabet in capital e.g. Sharma@123.

Q.10 Can mAadhaar app work offline?

Ans: mAadhaar needs to be connected and download data from UIDAI. So ensure that internet connectivity is available on your phone.

Q.11 Where OTP can be entered, received OTP on non-registered mobile number?

Ans: There is no provision to manually enter the OTP anywhere in mAadhaar. This is a security feature. Please do not navigate from application if it is waiting for SMS. Aadhaar will automatically read the OTP once it is received.

Q.12 What is e-KYC? How it is the use of eKYC?

Ans: Electronic Know or e KYC is the way of resident authentication used by organization like Banks, Aadhaar allows the residents to submit it as an address proof electronically which is valid as a Xerox copy of Aadhaar Card.

Q.13 How to share eKYC?

Ans: a.Open your profile

b. Click on the top RHS corner.

c. Select /Tap on Share eKYC, pop-up will appear re-enter password.

d. Select one sharing option from the available ( Gmail, Bluetooth, SHAREit, Skype etc.).

Q.14 What is TOTP?

Ans: a.It is an one-time temporary password (OTP), that is generated by an algorithm and valid only for 30 seconds. Because of this time variable characteristic, it is called TOTP.

b. TOTP is 8 digit long numeric string.

c. TOTP is personal to the resident and is uniquely generated every 30 seconds for each resident separately.

d. With time-based OTP, the TOTP validation server and token generation app(like mAadhaar) use their respective system times to generate OTPs. The TOTP algorithm assumes that the system times are synchronized.

Q.15 Why to use TOTP?

Ans: TOTPs avoid a number of shortcomings that are associated with traditional SMS based OTP. The most important shortcoming that is addressed by TOTPs is that resident will not be dependent on mobile network for SMS delivery. Generating and sending OTP requires users to go through a completely unrelated workflow.

Q.16 How TOTP is generated?

Ans: TOTP is generated in mobile application like mAadhaar. However, the Client mobile device’s time should be in sync with IST time-zone.

Q.17 How to configure?

Ans: a. Download mAadhaar android mobile application

b. Create new resident profile.

c. Navigate to TOTP page view, your TOTP should be visible and is valid for 30 seconds.

Q.18 What are biometric locking /Unlocking?

Ans: This feature is to secure biometric authentication by locking biometrics data of the resident. Biometric remains locked till the Aadhaar Holder chose to either unlock it (which is temporary) or Disable the Locking system.

Q.19 How resident can lock their Biometrics?

Ans: a.Open your profile

b. Click on the top RHS corner.

c. Select Biometric Settings.

d. To lock biometrics select check box ‘Enable Biometric Lock’.

e. To save your selection, click on Tick Mark on top RHS.

f. An OTP will be generated and auto-filled and biometrics will be locked.

g. The Biometric will be locked permanently till unlocked.

Q.20 How resident can unlock their Biometrics?

Ans: a. Open your profile

b. Click on the top RHS corner.

c. Select Biometric Settings.

d. To unlock biometrics select check box ‘Enable Biometric Lock’.

e. To save your selection, click on Tick Mark on top RHS.

f. An OTP will be generated and auto-filled and biometrics will be locked.

g. The Biometric will be un-locked permanently till unlocked.

Note: In order to permanently unlock Biometrics it takes 6 hours, so might be resident will not be able to Authenticate for next 6 hours.

Q.21 What is Temporary and Permanent Biometric un-Locking?

Ans: Resident can unlock Biometrics in 2 ways

a. Temporary Unlock – Unlocked valid for 10 minutes

b. Permanent Unlock – Unlocked Permanently

Note: In order to permanently unlock Biometrics it takes 6 hours, so might be resident will not be able to Authenticate for next 6 hours.

Q.22 Is it compulsory to have registered mobile number to use m-Aadhaar?

Ans: Yes, it is compulsory to have registered Mobile Number.OTP will be shared and auto-filled via registered mobile number in mAadhaar app. In case you’re mobile number is not registered with Aadhaar visit the nearest Aadhaar Enrolment/Update Centre.

Q.23 What is registered mobile number?

Ans: Registered mobile number is the mobile number linked with your Aadhaar number.

Q.24 How to share QR-Code?

Ans: a.Open your profile

b. Click on the top RHS corner.

c. Select ‘Show QR-Code’.

d. A pop-up to re-enter password will appear if Profile is Password Protected.

e. QR Code will be displayed.

f. Select one sharing option from the available options.

Q.25 What is the maximum number of profiles can be added in mAadhaar App?

Ans: A user can add maximum 3 profiles in his device, all having same mobile number registered in their Aadhaar. Auto-fill OTP is valid and hence user cannot add any profiles which are registered with any other mobile number. If members of your family have the same mobile number registered as you in their Aadhaar, you can add their profile in your device.

Q.26 Why my profile on mAadhaar gets inactive when have changed to new phone with registered mobile number?

Ans: One Aadhaar profile can be active on only one device at a time. If you create profile on another device by inserting the SIM in another device, the previous profile would become inactive and would be deleted from older device whenever any operation is attempted from that device.

Q.27 Is there any mobile specific Android version?

Ans: Android Version 5.0 and up.

Q.28 Is mAadhaar valid for iOS?

Ans: No, mAadhaar is not valid for iOS devices.

Q.29 Does mAadhaar works on rooted devices?

Ans: No, mAadhaar does not works on rooted devices.

Q.30 What are rooted devices?

Ans: Rooting is the process of allowing users of smart phones, tablets and other devices running the Android mobile operating system to attain privileged control (known as root access) over various Android subsystems.

FAQs on Aadhaar Features, Eligibility

Q.1 What is Aadhaar?

Ans: Aadhaar, which means “foundation” in many Indian languages, is the term for the unique identity number issued by the UIDAI.

No resident can have a duplicate number since it is linked to their individual biometrics; thereby identifying fake and ghost identities which result in leakages today.

Savings from eliminating duplicates and fakes through Aadhaar-based identification will further enable governments to expand benefits to other eligible residents.

Q.2 What are the features and benefits of Aadhaar?

Ans: One Aadhaar: Aadhaar is a unique number, and no resident can have a duplicate number since it is linked to their individual biometrics; thereby identifying fake and ghost identities which result in leakages today. Savings from eliminating duplicates and fakes through Aadhaar-based identification will further enable governments to expand benefits to other eligible residents.

Portability: Aadhaar is a universal number, and agencies and services can contact the central Unique Identification database from anywhere in the country to confirm a beneficiary’s identity.

Inclusion of those without any existing identity documents: A problem in reaching benefits to poor and marginalized residents is that they often lack the identification documents they need to receive State benefits; the “Introducer” system which has been approved for data verification for the UIDAI will enable such residents to establish an identity.

Electronic benefit transfers: The UID-enabled-Bank-Account network will offer a secure and low cost platform to directly remit benefits to residents without the heavy costs associated today with benefit distribution; the leakages in the current system will also be stemmed as a result.

Aadhaar-based authentication to confirm entitlement delivered to the beneficiary: The UIDAI will offer online authentication services for agencies who wish to validate a resident’s identity; this service will enable confirmation of the entitlement actually reaching the intended beneficiary. Improved services through increased transparency: Clear accountability and transparent monitoring would significantly improve access and quality of entitlements to beneficiaries and the agency alike.

Self-service puts residents in control: Using Aadhaar as an authentication mechanism, residents should be able to access up-to-date information about their entitlements, demand services and redress their grievances directly from their mobile phone, kiosks or other means. In the case of self-service on the resident’s mobile, security is assured using two-factor authentication (i.e. by proving possession of the resident’s registered Mobile Number and knowledge of the resident’s Aadhaar PIN). These standards are compliant with the Reserve Bank of India’s approved standards for Mobile Banking and Payments.

Q.3 Will getting Aadhaar be compulsory?

Ans: Any person can choose to apply for Aadhaar. Similarly, agencies providing benefits and services may choose to use Aadhaar in their systems and may require that their beneficiaries or customers provide their Aadhaar for these services.

Q.4 What information is required to be provided by an individual to get Aadhaar?

Ans: Demographic information required:
Name
Date of Birth
Gender
Address
Parent/Guardian details (required for children, adults may provide)
Contact details phone and email (optional)

Biometric Information required:
Photo
10 finger prints
Iris

The UIDAI set up the Demographic data standards and verification procedure committee under the Chairmanship of Shri N. Vittal to define the data fields to be collected by the UIDAI and the verification process to be followed. The Data Standards Committee submitted its report on December 9, 2009. The full report is available at documents/UID_DDSVP_Committee_Report_v1.0.pdf. UIDAI also set up the Biometrics standards committee under the Chairmanship of Dr B.K Gairola (Director General, National Informatics Centre) to define the standards and the nature of biometric data that is required to be captured. The report of the Biometrics standards committee was submitted on January 7, 2010 and is available at/documents/Biometrics_Standards_Committee_report.pdf

Q.5 How can a person’s Date of Birth be validated?

Ans: As per the DDSVP Committee report, a flag is maintained in Aadhaar database to indicate if Date of Birth (DoB) is verified, declared, or approximate. In case exact DoB is not known, the resident is asked to indicate the age only. Enrolment software has the provision to capture age & calculate the year of birth.

Q.6 Can the Registrar add / remove Introducers at a later stage?

Ans: Yes, Registrars can add / remove / modify Introducers at a later stage. The area of operations of an Introducer can also be modified at a later stage. UIDAI encourages Registrars to review performance of Introducers on an on-going basis and make changes to the list as required.

FAQs on Security In UIDAI System

Q.1 How does the UIDAI protect the individual and their information?

Ans: Protection of the individual, and the safeguarding their information is inherent in the design of the UID project. From having a random number which does not reveal anything about the individual to other features listed below, the UID project keeps the interest of the resident at the core of its purpose and objectives.

Collecting limited information: Data collected by the UIDAI is purely to issue Aadhaar, and confirm the identity of Aadhaar holders. The UIDAI is collecting basic data fields in order to be able to establish identity this includes Name, Date of Birth, Gender, Address, Parent/ Guardian’s name essential for children but not for others, mobile number and email id is optional as well . The UIDAI is collecting biometric information to establish uniqueness therefore collecting photo, 10 finger prints and iris.

No profiling and tracking information collected: The UIDAI policy bars it from collecting sensitive personal information such as religion, caste, community, class, ethnicity, income and health. The profiling of individuals is therefore not possible through the UID system, since the data collected is limited to that required for identification and identity confirmation. The UIDAI had in fact, dropped the place of birth data field part of the initial list of information it planned to collect based on feedback from CSOs that it could lead to profiling. The UIDAI also does not collect any transaction records of the individual. The records of an individual confirming their identity through Aadhaar will only reflect that such a confirmation happened. This limited information will be retained for a short period time in the interest of the resident, to resolve any disputes.

Release of information – yes or no response: The UIDAI is barred from revealing personal information in Aadhaar database the only response permitted is yes or no to requests to verify an identity

The only exceptions are the order of a court, or the order of a joint secretary, in case of national security . This is a reasonable exception and is clear and precise. This approach is also in line with security norms followed in US and Europe on access to data in case of a security threat.

Data protection and privacy: The UIDAI has the obligation to ensure the security and confidentiality of the data collected . The data will be collected on software provided by the UIDAI and encrypted to prevent leaks in transit. Trained and certified enrollers will collect the information, who will not have access to the data being collected. The UIDAI has a comprehensive security policy to ensure the safety and integrity of its data. It will publish more details on this, including the Information Security Plan and Policies for the CIDR and mechanisms for auditing the compliance of the UIDAI and its contracting agencies. In addition, there will be strict security and storage protocols in place. Penalties for any security violation will be severe, and include penalties for disclosing identity information . There will also be penal consequences for unauthorised access to CIDR including hacking , and penalties for tampering with data in the CIDR .

Convergence and linking of UIDAI information to other databases: The UID database is not linked to any other databases, or to information held in other databases. Its only purpose will be to verify a person’s identity at the point of receiving a service, and that too with the consent of Aadhaar holder. The UID database will be guarded both physically and electronically by a few select individuals with high clearance. It will not be available even for many members of the UID staff and will be secured with the best encryption, and in a highly secure data vault. All access details will be properly logged.

FAQs on Use Of Aadhaar

Q.1 What use can aadhaar be put to? What are the Aadhaar enabled applications? How a resident gets benefited through Aadhaar enabled applications?

Ans: Aadhaar means foundation , therefore it is the base on which any delivery system can be built. Aadhaar can be used in any system which needs to establish the identity of a resident and/or provide secure access for the resident to services/benefits offered by the system. Aadhaar can be used in the delivery of the following programs:

  • Food & Nutrition – Public Distribution System, Food Security, Mid Day Meals, Integrated Child Development Scheme.
  • Employment – Mahatma Gandhi National Rural Employment Guarantee Scheme, Swarnajayanti Gram Swarozgar Yojana, Indira Awaaz Yojana, Prime Minister’s Employment Guarantee Program
  • Education – Sarva Shikhsha Abhiyaan, Right to Education
  • Inclusion & Social Security – Janani Suraksha Yojana, Development of Primitive Tribe Groups, Indira Gandhi National Old Age Pension Scheme
  • Healthcare – Rashtriya Swasthya Bima Yojana, Janashri Bima Yojana, Aam Aadmi Bima Yojana
  • Other miscellaneous purposes including Property Transactions, VoterID, PAN Card etc.

Q.2 How is Aadhaar different from any other identity issued by the government?

Ans: Aadhaar is a lifelong unique 12 digit random number assigned to a resident which is verifiable online anywhere anytime using the Aadhaar authentication platform. Aadhaar authentication responds only with “yes/no” answer. The Aadhaar Scheme is primarily aimed at improving the delivery of social security benefits and subsidies, plugging leakages and wastes, eliminating fakes and duplicates and enhancing transparency and accountability.

FAQs on Protection Of Individual Information In UIDAI System

Q.1 What are the privacy protections in place to protect the right to privacy of the resident?

Ans: Protection of the individual and the safeguarding their information is inherent in the design of the UID project. From having a random number which does not reveal anything about the individual to other features listed below, the UID project keeps the interest of the resident at the core of its purpose and objectives.

  • Collecting limited information

The UIDAI is collecting only basic data fields – Name, Date of Birth, Gender, Address, Parent/ Guardian’s (name essential for children but not for others) photo, 10 finger prints and iris scan.

  • No profiling and tracking information collected

The UIDAI policy bars it from collecting sensitive personal information such as religion, caste, community, class, ethnicity, income and health. The profiling of individuals is therefore not possible through the UID system.

  • Release of information – yes or no response

The UIDAI will not reveal personal information in the Aadhaar database – the only response will be a ‘yes’ or ‘no’ to requests to verify an identity

  • Convergence and linking of UIDAI information to other databases

The UID database is not linked to any other databases, or to information held in other databases. Its only purpose will be to verify a person’s identity at the point of receiving a service, and that too with the consent of the aadhaar number holder

The UID database will be guarded both physically and electronically by a few select individuals with high clearance. The data will be secured with the best encryption, and in a highly secure data vault. All access details will be properly logged.

Q.2 What are the Data protection and privacy measures taken by UIDAI ?

Ans: The UIDAI has the obligation to ensure the security and confidentiality of the data collected. The data will be collected on software provided by the UIDAI and encrypted to prevent leaks in transit. The UIDAI has a comprehensive security policy to ensure the safety and integrity of its data. There are security and storage protocols in place. UIDAI has published guidelines in this regard which is available on its website.
Penalties for any security violation will be severe, and include penalties for disclosing identity information. There will also be penal consequences for unauthorised access to CIDR – including hacking, and penalties for tampering with data in the CIDR.

Q.3 What are the possible criminal penalties envisaged against the fraud or unauthorized access to data. ?

Ans: Following are the possible criminal penalties in the Bill:

  • Impersonation by providing false demographic or biometric information is an offence – imprisonment for 3 years and a of fine Rs. 10,000.
  • Appropriating the identity of an Aadhaar number holder by changing or attempting to change the demographic and biometric information of an Aadhaar number holder is an offence – imprisonment for 3 years and a fine of Rs. 10,000.
  • Pretending to be an agency authorized to collect Identity information of a resident is an offence – imprisonment for 3 years and a fine of Rs. 10,000 for a person, and Rs. 1 lakh for a company.
  • Intentionally transmitting information collected during enrolment and authentication to an unauthorized person is an offence – imprisonment for 3 years and a fine of Rs. 10,000 for a person, and Rs. 1lakh for a company.
  • Unauthorized access to the central identities data repository (CIDR) and hacking is an offence – imprisonment for 3 years and a fine of Rs. 1 crore.
  • Tampering with the central identities data repository is an offence – imprisonment for 3 years and a fine of Rs. 10,000.
  • Providing biometrics that is not one’s own is an offence – imprisonment for 3 years and of Rs. 10,000.

FAQs on Protection Of The Individual In The UIDAI System

Q.1 How does the UIDAI protect the individual and their information?

Ans: Protection of the individual, and the safeguarding their information is inherent in the design of the UID project. From having a random number which does not reveal anything about the individual to other features listed below, the UID project keeps the interest of the resident at the core of its purpose and objectives.

  • Collecting limited information

Data collected by the UIDAI is purely to issue Aadhaar numbers, and confirm the identity of Aadhaar number holders. The UIDAI is collecting basic data fields in order to be able to establish identity– this includes Name, Date of Birth, Gender, Address, Parent/ Guardian’s name essential for children but not for others, mobile number and email id is optional as well . The UIDAI is collecting biometric information to establish uniqueness – therefore collecting photo, 10 finger prints and iris.

  • No profiling and tracking information collected 

The UIDAI policy bars it from collecting sensitive personal information such as religion, caste, community, class, ethnicity, income and health. The profiling of individuals is therefore not possible through the UID system, since the data collected is limited to that required for identification and identity confirmation. The UIDAI had in fact, dropped the ‘place of birth’ data field – part of the initial list of information it planned to collect – based on feedback from CSOs that it could lead to profiling. The UIDAI also does not collect any transaction records of the individual. The records of an individual confirming their identity through Aadhaar will only reflect that such a confirmation happened. This limited information will be retained for a short period time in the interest of the resident, to resolve any disputes.

  • Release of information – yes or no response The UIDAI is barred from revealing personal information in the Aadhaar database – the only response permitted are a ‘yes’ or ‘no’ to requests to verify an identity . The only exceptions are the order of a court, or the order of a joint secretary, in case of national security . This is a reasonable exception and is clear and precise. This approach is also in line with security norms followed in US and Europe on access to data in case of a security threat.
  • TData protection and privacy The UIDAI has the obligation to ensure the security and confidentiality of the data collected . The data will be collected on software provided by the UIDAI and encrypted to prevent leaks in transit. Trained and certified enrollers will collect the information, who will not have access to the data being collected.

The UIDAI has a comprehensive security policy to ensure the safety and integrity of its data. It will publish more details on this, including the Information Security Plan and Policies for the CIDR and mechanisms for auditing the compliance of the UIDAI and its contracting agencies. In addition, there will be strict security and storage protocols in place. Penalties for any security violation will be severe, and include penalties for disclosing identity information . There will also be penal consequences for unauthorised access to CIDR – including hacking , and penalties for tampering with data in the CIDR .

  • Convergence and linking of UIDAI information to other databases The UID database is not linked to any other databases, or to information held in other databases. Its only purpose will be to verify a person’s identity at the point of receiving a service, and that too with the consent of the aadhaar number holder. The UID database will be guarded both physically and electronically by a few select individuals with high clearance. It will not be available even for many members of the UID staff and will be secured with the best encryption, and in a highly secure data vault. All access details will be properly logged.

Q.2 Who will have access to the UID database? How will the security of the database be ensured?

Ans:

  • Residents who have aadhaar numbers will be entitled to access their own information stored in the UID database.
  • CIDR operations will be follow strict access protocols to limit access to the database.
  • The database itself will be secured against hacking and other forms of cyberattacks.

Q.3 How will the grievances of the resident be addressed?

Ans: The UIDAI will set up a Contact Centre to manage all queries and grievances and serve as a single point of contact for the organization. The details of the Contact Centre will be published on the website as and when enrolment begins.

  • The users of this system are expected to be residents, registrars and enrolment agencies.
  • Any resident seeking enrolment is given a printed acknowledgement form with an Enrolment Number, that enables the resident to make queries about her/his enrolment status through any communication channel of the contact centre.
  • Each enrolment agency will be given a unique code that will also enable faster and pointed access to the Contact Centre that includes a technical helpdesk.

Q.4 Can a resident opt out of Aadhaar?

Ans: The resident has the option in the first instance not to enrol for Aadhaar at all. Aadhaar is a service delivery tool, and not designed for any other purpose. Aadhaar being unique to every resident , is non-transferable. If the resident does not wish to use the Aadhaar, it will remain dormant, as the use is based on the physical presence and biometric authentication of the person. However, currently, there is no provision to opt out of the Aadhaar database, but it must be again said here that except for the resident, his Aadhaar cannot be used by any other person.

Q.5 Can the resident’s data be purged from Aadhaar database?

Ans: As is the case with the other services availed from the government, there is no provision for purging the data of the resident from the database once he has obtained his Aadhaar. The data is also required as it is used for de-duplication of every new entrant in the database against all the existing records to establish the uniqueness of the resident. Only after this process is completed that the Aadhaar is assigned.

FAQs on NRI & Aadhaar

Q.1 Can NRIs also get Aadhaar?

Ans: As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident who has resided in India for a period or periods amounting in all to 182 or more in the 12 months immediately preceding the date of application for enrolment is eligible for Aadhaar.

Q.2 I’m an NRI now and have an Aadhaar. How can I link it to my PAN?

Ans: In order to link PAN and Aadhaar cards, tax payers have to first register on the Income tax e-Filing portal. Once they have done so, they are to follow the steps outlined below:

– Log in to the e-Filing portal of the Income Tax Department by entering the log-in ID, password and date of birth

– On logging in to the site, a pop up window will appear, prompting you to link your PAN card with Aadhaar card.

– Details such as name, date of birth and gender will already be mentioned as per the details submitted at the time of registration on the e-Filing portal.

– Verify the details on screen with the ones mentioned on your Aadhaar card.

– If the details match, enter your Aadhaar card number and click on the “link now” button.

– A pop-up message will inform you that your Aadhaar card has been successfully linked to your PAN card.

Q.3 I’m an NRI and don’t have an Aadhaar. Is it true that my PAN will be blocked if I’m not able to provide Aadhaar by 30th April?

Ans: Section 139AA of the Income-tax Act, 1961 as introduced by the Finance Act, 2017 provides for mandatory quoting of Aadhaar / Enrolment ID of Aadhaar application form, for filing of return of income and for making an application for allotment of Permanent Account Number with effect from 1st July, 2017. It is clarified that such mandatory quoting of Aadhaar or Enrolment ID shall apply only to a person who is eligible to obtain Aadhaar number. As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident individual is entitled to obtain Aadhaar. Resident as per the said Act means an individual who has resided in India for a period or periods amounting in all to one hundred and eighty-two days or more in the twelve months immediately preceding the date of application for enrolment. Accordingly, the requirement to quote Aadhaar as per section 139AA of the Income-tax Act shall not apply to an individual who is not a resident as per the Aadhaar Act, 2016.

Moreover, Filing details of the Aadhaar number while submitting Income Tax returns from July 2017 does not apply to NRIs.

FAQs on PAN & Aadhaar

Q.1 Has the government made it mandatory to quote Aadhaar number for filing Income Tax returns?

Ans: Yes, Section 139AA of the Income-tax Act, 1961 as introduced by the Finance Act, 2017 provides for mandatory quoting of Aadhaar /Enrolment ID of Aadhaar application form, for filing of return of income

Q.2 I am already having a PAN number which I am quoting for filing of Income Tax return. Do I still need to quote Aadhaar number?

Ans: Yes, Permanent account numbers (PAN) not linked to Aadhaar number will likely become invalid after 30th June 2018

Q.3 My name is different in PAN and Aadhaar. It is not allowing me to link both. What to do?

Ans: In order to Link Aadhaar with PAN, ideally your demographic details (i.e. Name, Gender and Date of Birth) should match in both the documents.

In case of any minor mismatch in Aadhaar Name provided by taxpayer when compared to the actual data in Aadhaar, One Time Password (Aadhaar OTP) will be sent to the mobile registered with Aadhaar. Taxpayers should ensure that the date of birth and gender in PAN and Aadhaar are exactly same.

In a rare case where Aadhaar name is completely different from name in PAN, then the linking will fail and taxpayer will be prompted to change the name in either Aadhaar or in PAN database.

Note:

For PAN data update related queries you may visit: https://www.utiitsl.com.

For Aadhaar update related information you may visit UIDAI official website: www.uidai.gov.in.

In-case linking problem still persists you are requested to visit Income Tax official website or call IT department helpline.

Q.4 My date of birth in PAN and Aadhaar do not match. Not able to link them. Pls help?

Ans: You will have to correct your date of birth, either with Aadhaar or with PAN to link both. In-case linking problem still persists, we request you to please get in touch with Income Tax department.

Q.5 I do not have any Date of Birth proof. How do I update the DoB in Aadhaar or PAN to complete the linking?

Ans: In Aadhaar, if the resident provides documentary evidence of Date of Birth, then the Date of Birth is considered as “Verified”. When resident declares the DoB without any documentary evidence, then date of birth is considered as “Declared”.

Q.6 Will my PAN become non-functional if I do not link it to Aadhaar?

Ans: UIDAI only issues Aadhaar and provides means to authenticate the same. For any product or scheme related queries, we request you to please get in touch with respective product/scheme owner. For PAN related queries, you are requested to please contact with Income Tax department.

Q.7 Is it mandatory to enrol for Aadhaar to apply for PAN in India? If yes, then what is the process for NRIs?

Ans: Section 139AA of the Income-tax Act, 1961 as introduced by the Finance Act, 2017 provides for mandatory quoting of Aadhaar /Enrolment ID of Aadhaar application form, for filing of return of income and for making an application for allotment of Permanent Account Number with effect from July 1’ 2017.

Mandatory quoting of Aadhaar or Enrolment ID will apply only to a person who is eligible to obtain Aadhaar number.

As per the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016, only a resident individual is entitled to obtain Aadhaar. Resident as per the said Act means an individual who has resided in India for a period or periods amounting in all to 182 days or more in the 12 months immediately preceding the date of application for enrolment.

Q.8 I have Enroled for Aadhaar number but I am yet to receive the Aadhaar number, Can I still file my Income tax return?

Ans: Yes, you can quote the EID number mentioned on Acknowledgement/ EID slip provided by the enrolment centre at the time of enrolment while filing the Income Tax return.

FAQs on Bank & Aadhaar

Q.1 Is it necessary to link bank account with Aadhaar?

Ans: As per gazette notification of Ministry of Finance, (updated) as on 31st march 2018, and RBI’s Master direction (updated) as on 20th April 2018, Individuals are required to link all their bank accounts (relationships) with Aadhaar number. For existing accounts the last date of linking has been extended till final order of Supreme Court.

Q.2 For residents not having Aadhaar it is suggested that they get themselves Enroled to get an Aadhaar.

Ans: In case, Resident is an NRI/OCI card holder and having bank account in India but Resident doesn’t have Aadhaar. What will happen to his/her Bank account?

All residents are entitled for Aadhaar. NRI/OCI by definition are not entitled for Aadhaar. For an account of NRI/OCI, it is suggested that they disclose their non-resident status with proof to their bank to change the status of account to NRO or NRE account or as the case may be. This would remove the requirement for Aadhaar.

FAQs on SIM & Aadhaar

Q.1 Is it possible to link Mobile Number with Aadhaar through OTP? What is the procedure to link Mobile Number with Aadhaar?

Ans: As per DOT Directive, some Telecom Operators have started linking of SIM with Aadhaar via OTP based authentication. To know more about the process, please contact your respective Telecom Service Provider.

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