The regulator held that an appeal in disciplinary proceedings cannot be withdrawn as a matter of right. Public interest and regulatory integrity require adjudication on merits.
The High Court held that mandating monthly ISD credit distribution through rules exceeded the powers granted under the CGST Act. Procedural rules cannot impose time limits absent legislative authorization.
Rajasthan High Court held that appellate authorities cannot extend limitation beyond Section 107 of CGST Act, but condoned delay as the petitioner had sought registration cancellation and reasonably missed the portal order, directing appeal hearing on merits.
The issue concerns how NBFCs must now handle customer complaints under the 2026 Directions. The key takeaway is that rejected complaints require independent, apex-level review with strong Board oversight.
The Tribunal recognised that funds could not be used due to a High Court injunction. Such legally restrained non-utilisation cannot be treated as a statutory violation.
An unregistered Agreement to Sell (A2S) did not prevent recognition of asset transfer in the context of Corporate Insolvency Resolution Process (CIRP) as once consideration was paid and possession transferred
The RBI has issued comprehensive Internal Ombudsman Directions, 2026 for multiple regulated entities. The move aims to ensure fair, independent, and timely review of customer complaints before rejection.
The new rules require an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions and ensure fair treatment before closure.
RBI mandates an independent Internal Ombudsman system for small finance banks to review rejected or partially resolved complaints. The move strengthens fairness, timelines, and customer escalation rights.
The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external remedies if needed.
