GST E-invoice- How to handle the ERP scenario where sales accounting entry is posted in the books but IRN generation has failed due to any IRP validation error?
Imagine a situation where the transaction is sent for IRN generation to the IRP and due to any reason or any validation error, the IRN generation Fails and the ERP does not receive IRN for the transaction leading to non-printing of invoice.
In such a scenario, the sale transaction entry is already posted in books but invoice does not get printed due to non availability of IRN. This leads to incorrect recognition of sales in the books. In case the quantum of such sale transactions is low, the same can be handled manually by reversing the sale transaction entry, but in case the quantum of such transactions is high, handling them manually would be a biggest challenge for businesses.
Let’s discuss on how to handle such critical and practical business scenario through the below flow diagram:
Details on the flow diagram:
In the above steps where master data is corrected, the retriggering functionality needs to be triggered by the user so that the system knows when to retrigger a particular transaction. On a click of a button, the entire transaction is sent to IRP for fetching the IRN.
How will the system know which transaction is failed due to network issue and which has failed due to master data issue?
Every error is linked to a unique error code in the IRP system which is sent back as response to the ERP in case of failure.
List of error codes along with their description is given in the link below:
In case the response is received with error other than the validation error codes mentioned, the system can be configured to keep retriggering the transaction unless the validation error related code is received.
This automation and configuration would help in avoiding cancellation of sales due to unavoidable network connectivity issues. Retriggering would ensure that IRN gets generated automatically as and when the network issue gets resolved and both business and government systems are able to interact.
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Important links for the readers:
FAQ on manual creation of e-invoice using the government’s e-invoice tool: https://taxguru.in/goods-and-service-tax/gepp-gst-invoice-preparing-printing-tool.html
E-invoicing FAQ’s released by GSTN- Latest Version 1.4: https://taxguru.in/goods-and-service-tax/gst-e-invoice-irn-system-faqs.html