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Article contains FAQs on to Instant E-PAN and contains stepwise Guide for How to Generate New e-PAN, How to Update PAN details as per Aadhaar e-KYC, How to Check status of pending e-PAN request / Create e-Filing Portal account / Download e-PAN  and how to  Download e-PAN – Post Login.

Instant E-PAN- FAQs

Q.1 I have a PAN but I have lost it. Can I get a new e-PAN through Aadhaar?

Ans. No. This service can only be used if you do not have a PAN but have a valid Aadhaar and your KYC details are updated.

Q.2 Are there any charges / fee for e-PAN?

Ans. No. It is completely free of cost.

Q.3 Who can apply for Instant e-PAN through Aadhaar?

Ans. PAN applicants who have an Aadhaar number from UIDAI and have linked their mobile number with Aadhaar can apply for instant e-PAN.

Q.4 What documents do I require for new e-PAN?

Ans. You only require a valid Aadhaar with updated KYC details and a valid mobile number linked with your Aadhaar.

Q.5 Why do I need to generate an e-PAN?

Ans. It is mandatory to quote your Permanent Account Number (PAN) while filing your Income Tax Return. If you have not been allotted a PAN, you can generate your e-PAN with the help of your Aadhaar and a mobile number registered with your Aadhaar. Generating e-PAN is free of cost, online process and does not require you to fill up any forms.

Q.6 The current status of my PAN allotment request status is updated as – PAN allotment request has failed. What should I do?

Ans. In case of failure of your e-PAN allotment, you may write to epan@incometax.gov.in.

Q.7 How will I know that my e-PAN generation request is submitted successfully?

Ans. A success message will be displayed along with an Acknowledgement ID. Please keep a note of the Acknowledgement ID for future reference. Additionally, you will receive a copy of the Acknowledgement ID on your mobile number registered with Aadhaar.

Q.8 I am not able to update my Date of Birth in my e-PAN. What should I do?

Ans. If only year of birth is available in your Aadhaar, you will have to update the date of birth in your Aadhaar and try again.

Q.9 Can foreign citizens apply for PAN through e-KYC mode?

Ans. No.

Q.10 If my Aadhaar authentication gets rejected during e-KYC, what should I do?

Ans. Aadhaar authentication may get rejected due to using the wrong OTP. The problem can be resolved by entering the correct OTP. If it still gets rejected, you have to contact UIDAI.

Q.11 Do I need to submit the physical copy of KYC application or proof of Aadhaar card? 

Ans. No. This is an online process. No paperwork is required.

Q.12 12. Do I need to upload a scanned photo, signature etc. for e-KYC?

Ans. No.

Q.13 Do I need to do in-person verification (IPV)? 

Ans. No. The process is completely online. You do not need to visit to any centre.

Q.14 Will I get a physical PAN card?

Ans. No. You will be issued an e-PAN which is a valid form of PAN.

Q.15 How do I get a physical PAN card?

Ans. If a PAN has been allotted, you can get a printed physical PAN card by submitting a request through the links below:

https://www.onlineservices.nsdl.com/paam/ReprintEPan.html

https://www.utiitsl.com/UTIITSL_SITE/mainform.html

Instant E-PAN- Manual 

1. Overview

The Instant e-PAN service is available to all Individual taxpayers, who have not been allotted a Permanent Account Number (PAN) but possess Aadhaar. This is a pre-login service, where you can:

1. Obtain digitally signed PAN in electronic format, free of cost, with the help of Aadhaar and your mobile number linked with Aadhaar,

2. Update PAN details as per Aadhaar e-KYC,

3. Create e-Filing account based on e-KYC details after allotment / updation of PAN, and

4. Check status of pending e-PAN request / Download e-PAN either before or after logging in to the e-Filing portal.

2. Prerequisites for availing this service

  • Individual who has not been allotted a PAN
  • Valid Aadhaar and mobile number linked to Aadhaar
  • User not a minor as on date of request; and
  • User not covered under the definition of Representative Assessee u/s 160 of the Income Tax Act.

3. Step-by-Step Guide

3.1 Generate New e-PAN 

Step 1: Go to the e-Filing portal homepage, click Instant e-PAN.

Generate New e-PAN

Step 2: On the e-PAN page, click Get New e-PAN.

On the e-PAN page

Step 3: On the Get New e-PAN page, enter your 12-digit Aadhaar number, select the I confirm that checkbox and click Continue.

Step 3

Note:

  • If the Aadhaar is already linked to a valid PAN, the following message is displayed – Entered Aadhaar Number is already linked with a PAN.
  • If the Aadhaar is not linked with any mobile number, the following message is displayed – Entered Aadhaar Number is not linked with any active mobile number.

Step 4: On the OTP validation page, click I have read the consent terms and agree to proceed further. Click Continue.

OTP validation page

Step 5: On the OTP validation page, enter the 6-digit OTP received on the mobile number linked with Aadhaar, select the checkbox to validate the Aadhaar details with UIDAI and click Continue.

OTP number

Note:

  • OTP will be valid for 15 minutes only.
  • You have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP, a new OTP will be generated and sent.

Step 6: On the Validate Aadhaar Details page, select the I Accept that checkbox and click Continue.

I Accept that checkbox

Note:

  • Linking / Validating email ID (registered with your Aadhaar) is optional.
  • If you have updated your email ID in Aadhaar but it has not been validated, click Validate Email. On the Validate Email ID page, enter the 6-digit OTP received on your mobile number linked with Aadhaar and click Continue.
  • If you have not updated your email ID in Aadhaar, click Link Email ID. On the Validate Email ID page, enter the 6-digit OTP received on your mobile number linked with Aadhaar and click Continue.

On successful submission, a success message is displayed along with an Acknowledgement Number. Please keep a note of the Acknowledgement ID for future reference. You will also receive a confirmation message on your mobile number linked with Aadhaar.

Acknowledgement Number

3.2 Update PAN details as per Aadhaar e-KYC 

Step 1: Go to the e-Filing portal homepage and click Instant e-PAN. 

Update PAN details as per Aadhaar e-KYC

Step 2: On the e-PAN page, click Update PAN.

Update PAN

Step 3: On the Update PAN Details page, enter your 12-digit Aadhaar number, select the I confirm that checkbox and click Continue.

I confirm that checkbox and click Continue

Note:

  • If the Aadhaar is already linked to a valid PAN, the following message is displayed – Entered Aadhaar Number is already linked with a PAN.
  • If the Aadhaar is not linked with any mobile number, the following message is displayed – Entered Aadhaar Number is not linked with any active mobile number.

Step 4: On the OTP Validation page, enter the 6-digit OTP received on your mobile number registered with Aadhaar and click Continue.

Check your phone in OTP

Note:

  • OTP will be valid for 15 minutes only.
  • You have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP, a new OTP will be generated and sent.

Step 5: After OTP validation, Aadhaar e-KYC details along with the details registered with PAN is displayed. Select the details to updated as per Aadhaar e-KYC by clicking on the respective checkboxes to be updated as per Aadhaar details and click Continue.

Aadhaar e-KYC

Please note that only the following details can be updated as per Aadhaar Details:

  • Photo
  • Name
  • Date of Birth (If you only have year of birth in PAN, you will have to update it in Aadhaar before updating it in PAN).
  • Mobile Number (It is updated by default)
  • Email ID (You need to validate the email ID to be updated in PAN details)
  • Address

Step 6: After selecting all the details which you want to update as per Aadhaar details, click Confirm.

Confirm the details you want to update

On confirmation, a success message will be displayed with an Acknowledgement Number. Please keep a note the Acknowledgement ID for future reference. You will also receive a confirmation message on your mobile number and email ID linked with Aadhaar.

Confirmation

3.3 Check status of pending e-PAN request / Create e-Filing Portal account / Download e-PAN 

Step 1: Go to the e-Filing portal homepage and click Instant e-PAN.

Check status of pending e-PAN request

Step 2: On the e-PAN page, click Continue on the Check Status / Download PAN option.

Download PAN

Step 3: On the Check status / Download PAN page, enter your 12-digit Aadhaar and click Continue.

Check status

Step 4: On the OTP Validation page, enter the 6-digit OTP received on your mobile number registered with Aadhaar and click Continue.

mobile number registered with Aadhaar

Note:

  • OTP will be valid for 15 minutes only.
  • You have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP, a new OTP will be generated and sent.

Step 5: On the Current status of your e-PAN request page, you will be able to see the status of your e-PAN request. In case the new e-PAN has been generated and allotted, click View e-PAN to view or Download e-PAN to download a copy. Click Create e-Filing Account to register on the e-Filing portal.

Current status of your e-PAN request

Note: If did not validate your email ID (as per your Aadhaar KYC) when generating your e-PAN, or while updating PAN details, it is compulsory to do so during registration.

3.4  Download e-PAN – Post Login 

Step 1: Log in to the e-Filing portal using your User ID and password.

Download e-PAN – Post Login

Note: You need to Register yourself on the e-Filing portal after receiving e-Pan. Only after successful registration, you can log in to the portal. Go to the Register for e-Filing (Taxpayer) user manual to learn more.

Step 2: On your Dashboard, click Services > View / Download e-PAN.

Dashboard

Step 3: On the Enter Aadhaar Number page, enter your 12-digit Aadhaar number and click Continue.

Enter Aadhaar Number

Step 4: On the OTP Validation page, enter the 6-digit OTP received on your mobile number registered with Aadhaar and click Continue.

OTP received

Note:

  • OTP will be valid for 15 minutes only.
  • You have 3 attempts to enter the correct OTP.
  • The OTP expiry countdown timer on screen tells you when the OTP will expire.
  • On clicking Resend OTP, a new OTP will be generated and sent.

Step 5: On the View / Download e-PAN page, you will be able to see the status of your e-PAN request. In case the new e-PAN has been generated and allotted, click View e-PAN to view or Download e-PAN to download a copy.

e-PAN

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One Comment

  1. sivakumar m says:

    sir/madam I couldn’t find the update box on the page you prescribed, please help I couldn’t update through normal procedures. anything I can do to update my pan details. i have created the e-pan using this same method.

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