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The new income tax e-filing portal has successfully gained all sorts of publicity due to the continuous glitches being faced by the common man as well as the professionals.

Recently, everyone would be aware that there was a lot of hue and cry carried out by the professionals to extend the due date for filing Income Tax Return which was 31st December 2021. Factually and shockingly, in spite of lots of problems being faced on the new income tax portal and even after lots of representations, the due date was not extended.

As per the press release dated 1st January 2022, the Ministry of Finance stated that over 5.89 Crore Income Tax Returns was filed on the new income tax portal as of 31st December 2021. It was firmly pointed out that the new income tax portal is working smoothly.

However, actually, with each new day, the professionals are facing new glitches on the new income tax portal. Some of the latest exciting glitches faced are highlighted hereunder-

Returns filed but not reflected on the portal-

One of the major problems currently being faced is income tax returns that are filed are accidentally not getting reflected on the portal. As per some of the claimants, returns which were filed on 31st December 2021 were later on not available on the new income tax portal. Additionally, if they try to re-submit the said returns, the message stating that the return is already filed was fleshed-

ITR filed

Income tax portal

Refunds issued twice-

According to some other claimants, the income tax department is generously issuing income tax refunds twice. Yes, you heard it right, TWICE-

Double Income Tax

Twice filing of income tax return-

Magically, as per some claimants, the new income tax portal is facilitating the taxpayers to file their returns twice-

New portal

Further, the return which is filed once is reflected as filed twice on the new income tax portal-

New income tax portal

We can only hope that some day all the glitches of the new income tax portal will be cleared and life of professionals as well as return filers will get eased up.

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26 Comments

  1. Chinmoy Mukherjee says:

    Tried several times to submit grievance in respective menu in the new portal regarding faulty demand raised bt the AO.The tab Submit Grievance does not working and naturally no transaction ID is generated.

  2. J D Thakker says:

    Prefilled data contains Bank account details more than once. Removing duplications, error message found “IFSC CODE PROVIDED DOES NOT MATCH WITH RBI LIST AVAILABLE WITH THE DEPARTMENT.

  3. S. B. Som says:

    Freedom of Speech is a right provided in our Constitutional Provisions. So we recklessly go on commenting without having a look to inward deficiency to our Core.
    Resistance to Change is our habit.
    Initially I found it difficult because I was used to sail quite easily with old Portal but new IT Portal with so many hyperlinks quoting IT Acts to ensure selecting properly was difficult as we aren’t familiar with relevant Acts. I tried several times to observe carefully the steps with hyperlinks and ultimately succeeded to file it within 1st week of September 2021 duly e-verified. Only thing that disturbed me its non-availability of the the IT Return I submitted to check if it was in order. I talked to CPC and confirmed me its successful submission. But submitted IT Return isn’t shown at their end due to upation of the process. I received correct Refund within 3 weeks that relieved me a lot and felt me happy much. Thereafter, I called my fiends struggling with self filing to the steps to be flowed to win the glitches.

  4. Sathish says:

    I have filed a return and e verified it and it is showing filed and verified in the dashboard. but when I go to efiled returns, it is not showing the filed return. It got reflected after 2 days

  5. vinod Vyas says:

    It’s very unfortunate that we r trusting on present Government and Governance non of them r educated in professional manner but the thing they only know is Dictatorship nothing else and what he’ll our FM is doing one can expect from her Knowledge about Finance so I m not as surprise

  6. Sanjay C Zanwar says:

    I have filled ITR1 on 30.12.2021, just before submission I have paid self assessment tax through two challans, tax amount paid online, and submitted ITR1. E verified, Acknowledgement generated. Still Tax payable , both challans not reflected in 26 AS. Grivance registered. Updates pending…..

  7. Pramod Nair says:

    I filled all data but Data is not saved on site. This happened twice..!! The 3rd time I filled all data and Submitted but my ITR is not reflecting my income..!! Absolute Waste of Time and Efforts.. Pathetic work by Infosys…!!!

  8. TV Subramanian says:

    The entire new E-PORTAL looks like a major scandal with so many glitches….It is impossible to imagine that the new E-PORTAL can update date data of the last 20 years…ha ha ha

  9. Natarajan says:

    Return already filed and refund also received, but intimation under 143 (1) not received so far, inspite of registeringunder Grievance Cell 2 or 3months back

  10. Laxman G says:

    When I logged in to official website of IT it directed me to another site. On opening other private,agencies sites,popped up It took me lot of time to identify portal to efile return. After opening site it prompted to file differential tax. But was not able to pay as the system repeatedly went back…After repeated tries for almost one week I could file return.Still I have not received any confirmation email or sms There,are many glitches..unfriendly site for users esp sr citizens like me.

  11. Manish says:

    Modi has no knowledge of economics, finance taxation. He is just talk talk. He’s hailed as a great orator which he’s not but then the gandhari army won’t like it. Nirmala Sitharaman man is another FM by default. Zero knowledge not abreast of ground realities. They all have learnt one thing u der modi – Dictatorship. All are tyrants in their own right. Infosys fucked up the I.T. portal but they won’t apologise.

  12. Sanjay Gupta says:

    While submitting the return portal is saying that Aadhar is not linked to pan, which we have already done, and when we are trying to link portal is saying that Aadhar is already linked to pan,

    1. Amar Chakraborty says:

      I am also facing the same issue.Despite raising so many grievances, no resolution is provided. Please let me know if you can find any workaround.

  13. Pabitra Kumar Nanda says:

    It only harassment to us ww common people are fooled by their system ( i am thinking that they are doing same intentionally). We are giving govt tax but they are reluctant to return us , so creating this type of things in the name of portal. But their is no choice for us , just have to wait.

  14. Saket says:

    The site works very well…one needs to educate self to use it appropriately first. It’s very easy to blame anyone, but try to understand and appreciate the complexity our tax system has, and the way this new portal has brought simplicity to the whole process…then one will be able to realise the benefit of this portal. You can file your own returns without being dependent on anyone…that’s how simple this portal was atleast for me. And BTW, I got my refund within 30 days of filing and accurately. There had been no dual refunds also as some people have claimed. My earnest request is to believe in your own country’s organisation…use the new portal and make it a success before some foreign company takes it over and you start paying to that company from your hard earned taxes. Because if you keep complaining like this, this will be handed over to a non-Indian company and our money will flow out of the country.

    Think on multiple dimensions for your country before you shout about issues only…this is my humble request to you all 🙏

  15. GANDHI MOHAN BHARATI says:

    NO NO NO. AS PER INFORMATION AVALABLE WITH US, THE GOVERNMENT, ALL IS OK. YOU COUGH UP WHAT WE DEMAND. DON’ TRY TO FAULT WITH US. YOU ARE FAULTY. SYSTEM IS EXCELLENT. I WILL GIVE GOVENMENT MORE REVENUE AND SPACE TO HARASS YOU INTO SUBMISSION

  16. Ramesh Gowda says:

    The repeated failures of this portal relects the pathetic skills of Infy. Truly a co of body shoppers. That squint eyed shortie is mum on the subject

  17. Harsh Kothari says:

    I faced numerous issues while uploading 3CD and ITRs in the past month. The time I wasted trying to fix the issues will never be compensated. How is this not harassment? We pay our taxes honestly, and this is our reward. No due date extensions, no support, total fraud. Tickets raised on the portal are always unresolved. No one cares.

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