Question-1 Taxpayer has paid all liability along with late fees and interest, but is unable to file Form GSTR 3B due to system error. Will he/she have to pay more late fees?

Answer: If after submit, return is filed late, then in that case late fee is payable from date of submit to date of filing. Such late fee is auto-populated to next month’s return as current month’s liability has already been finalized.

Question-2 Supply to SEZ with payment of IGST shown under taxable supply column instead of zero rated column in GSTR 3B. While applying refund of IGST paid, system displays error that you can’t claim more than what you mentioned in zero rated column in 3B. What is the solution?

Answer: All zero rated supplies are to be reported in 3.1(b) of GSTR-3B.

Question-3 For GSTR-1, new version of offline utility is downloaded. At the time of uploading of JSON file. System is prompting “File Could not be uploaded download the latest version”.

Answer: Taxpayer should ensure JSON payload is from the latest JSON template or generated from new version of utility. Taxpayer can also download JSON schema of latest version from the link:

http://developer.gstsystem.co.in/apiportal/taxpayer/returns.

If you face any other issue, kindly log a new ticket along with the screenshot of the error visible to you. Also, please mention date and time – when this issue occurred.

Question-4 Migrated taxpayers were unable login on their GSTN account and “system error” occurred. But they were able to login earlier and also filed returns previously.

Answer: Taxpayer has changed primary Authorized Signatory email that’s the reason his user id has got deleted. Taxpayer needs to create new user id with the token sent on updated email id and mobile no. Taxpayer will be able to login once new user id is created.

Question-5 Taxpayers are unable to file GSTR-3B for the month of January; they are receiving error- “Please file previous return first”. Though they have filed already.

Answer: Taxpayer has already filed for Jan month yesterday and his previous months were also filed earlier. Please log ticket and share GSTIN in case still getting same error.

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18 responses to “5 Trouble Shooting Tips on filing of Form GSTR 3B, GSTR-1 & on Login issues”

  1. GULAB ROHIT says:

    SIR BY MISTAKES SOME GSTR -3 B DATA WAS WRONG FILED AND GST WAS PAID CORRECT.BUT TAXABLE AMOUT WAS WRONG FILED. NOW WE HAD RECTIFIED IN THE GSTR -1 FILED AND CORRECT DATA WAS SUBMITTED IT IS VALID ?

  2. Pawan says:

    I am facing the problem regarding update DSC on the website of gst. My company is registered under GST for 5 states. Now I have renew my DSC and updated DSC successfully in 1 state. But when I am trying to update the same DSC for other states it is showing the message as “Certificate is already registered with another authorized Signtory”. I have already registered complent on gravience portal from 10th March, but can’t get solution till today.

  3. A.R.SHUNMUGA VELAYUTHAM says:

    on filing GSTR 3 B,on reset our taxable sales and outward tax CGST & SGST and our ITC is also zero for that month.But we have filed GSTR 1 for every month and paid the tax amounts. In GSTR 3B we got all coloums entered as zero . please tell me how to rectify the defects .

  4. Surya Prakash Soni says:

    We submitted Trans 1 form for the month of July, but could not filled it due to some technical error and net problems. Now on filling of form 3B we are receiving message to file Trans 1 first. On trying to file Trans 1 we are receiving message of expire of time and not able to file Trans 1. In that position we can not file Trans 1 and due to that we also cannot file 3B of every month and late fee is increasing every day. When date of Trans 1 is over one should be allowed to file 3B but is is also not allowed. Please let us know how to file 3B every month and avoid unnecessary late fee. Who to solve the matter of Trans1 and file 3 B every month. Thanks.

  5. Kiran says:

    Can we revise the GST Returns beacuse gst return which we filled for the month of July-17 we mistakenly entered wrong GST nos of Parties.
    Can we rectify the same.
    Thanks.
    Regards,
    Kiran

  6. K. Padma says:

    I am facing a lot of trouble to file GSTR-3B and GSTR-1 due to non file of Tran1. Just submitted but not filed. What is link with tran1 to other returns.

    • AMRIK says:

      I am facing a lot of trouble to file GSTR-3B and GSTR-1 due to non file of Tran1. Just submitted but not filed. What is link with tran1 to other returns

  7. Arjun Jhanwar says:

    Export with payment of IGST shown under taxable supply column instead of zero rated column in GSTR 3B. While applying refund of IGST paid, system displays error that you can’t claim more than what you mentioned in zero rated column in 3B. How can we take the refund of IGST paid on export? Kindly solve my problem.

  8. Domnic says:

    GSTR 3B uploading error message – Mismatch between values of requested gstin or return period and the once present in payload.

  9. KEERTHIMOHANBHOOMI says:

    In the month of July we claimed input cgst of rs.100000 instead of rs.50000.in the month of December we found this excess claim.Now i am in the ,month of January gstr-3b..please help me how to reverse this excess ITC(WHICH SECTION or column WE WANT TO REVERSE) and How to pay balance Liability.

    • Omprakash Shukla says:

      IN gstr -3 B There is option for reversal of Input Credit in in column no. 7
      you have to pay interest 18% from july to till date

  10. CA T N PRABHU says:

    If a tax deductor is unable to login with the initial user I’d and password issued by DEPT .
    If a tax deductor who recd at the most initial days cannot download his RC
    Please help

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