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The CBIC based upon various queries related to Electronic Cash Ledger, raised by the EXIM Trade / Customs Brokers, certain issues have been clarified.

Query : If custom duty amount is not integrated in ICES, the same should be credited automatically in ‘ECL’ wallet?

Response: If the amount is not integrated in ICES, amount will be credited in ECL Wallet.

Users are requested to share specific details if still facing any issue.

Query : “Challan not visible”

Response: This issue has been resolved now and as soon as challans are made available by ICES, the same are displayed to the users on ICEGATE for payment

Query : ECL top up amount does not get credited to pay duty ?

Response: ECL Top up amount gets credited in the wallet if the transaction is successful between Banks/RBI and ICEGATE. Enquiry for the top-up challans is also available on ICEGATE to check latest status.

Query : Ledger must be downloadable in excel format.

Response : Trade has desired for a separate option to download ledger in EXCEL format for convenience of reconciliation of payments at their end. This functionality is under development and will be made live soon.

Query : Users require tracking of Customs Brokers money transferred to ‘ECL’.

Response: Functionality to track Customs Brokers based reports for transactions is under development and shall be provided to users soon.

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