When Commission Becomes Salary: Analysing the Karnataka High Court’s Landmark Ruling on Pigmy Agents and GST Liability
In Karnataka Vikas Grameena Bank Vs Deputy Commissioner of Commercial Taxes, the Karnataka High Court examined whether GST is payable under reverse charge on commission paid to pigmy agents. The tax department treated such agents as business facilitators, triggering GST liability under Section 9(3) of the Central Goods and Services Tax Act, 2017. However, the Court focused on the true nature of the relationship and held that pigmy agents function as employees, not independent agents. Relying on control, supervision, wage structure, and Supreme Court precedents, it ruled that their services fall under Schedule III, which excludes employee services from “supply” under GST. Since no supply exists, GST and reverse charge provisions do not apply. Consequently, all show cause notices were quashed as legally unsustainable. The ruling emphasizes substance over nomenclature and clarifies that employment relationships are outside GST scope.
1. Setting the Scene: A Routine Inspection That Sparked a Legal Storm
Let’s start with a simple question:
If a bank pays “commission” to its deposit collectors, should GST apply?
Seems straightforward, right? The department thought so too.
But when Karnataka Vikas Grameena Bank faced a GST inspection under Section 67 of the CGST Act, 2017, things took an interesting turn.
The tax authorities alleged:
- The bank paid commission to pigmy agents
- Such payments fall under reverse charge mechanism (RCM)
- Therefore, GST is payable under Section 9(3) of CGST Act
Multiple Show Cause Notices (SCNs) followed.
But the bank pushed back and what followed became a fascinating legal battle on the true nature of employment vs. agency.
2. Who Are Pigmy Agents?
Imagine a local bank agent who:
- Goes door-to-door collecting small deposits
- Maintains customer accounts
- Reports daily to the bank
- Follows strict instructions
These are pigmy agents essentially grassroots-level deposit collectors.
The department argued:
“They are business facilitators or agents so GST applies.”
The bank argued:
“They are employees so GST doesn’t apply.”
And this distinction? It changes everything.
3. The Core Legal Issue
The Court framed a precise question:
Is GST payable on commission paid to pigmy agents?
But to answer that, the Court had to first decide:
Are pigmy agents employees or independent agents/business facilitators?
4. GST Law Angle
Let’s bring in the law.
Section 7 of CGST Act Scope of Supply
GST applies only if there is a “supply”.
But here’s the twist:
Section 7(2)(a) + Schedule III
These carve out exceptions:
Services by an employee to employer in course of employment = NOT a supply
That means:
- No supply
- No GST
So if pigmy agents = employees then GST fails automatically
5. The Bank’s Argument: “They Are Our Employees”
The bank didn’t just assert it backed it with strong legal grounding:
(a) Supreme Court Precedent
The Court relied heavily on:
Indian Banks Association vs Workmen of Syndicate Bank
Key takeaway:
Commission paid to deposit collectors is actually “wages”
They are workmen under Industrial Disputes Act
(b) Real-World Indicators of Employment
The agreement with pigmy agents revealed:
- Fixed minimum wages
- Gratuity entitlement
- Security deposit requirement
- Strict control & supervision by bank
- No freedom to appoint substitutes
- Mandatory reporting & compliance
This isn’t a freelancer setup.
This is structured employment.
(c) Control Test
Courts consistently use this test:
Who controls what work is done AND how it is done?
Citing landmark rulings like:
- Dharangadhara Chemical Works
- Hussainbhai case
- Sushilaben Gandhi case
The High Court emphasized:
Control + supervision + economic dependence = employment
6. Department’s Argument: “They Are Business Facilitators”
The department tried a different angle:
- Pigmy agents help in business expansion
- They collect deposits
- They assist in loan recovery
So they argued:
“They are similar to Business Correspondents/Facilitators under RBI model”
And therefore:
- Covered under Notification 13/2017 (RCM)
- GST payable by bank
7. Court’s Turning Point: This Argument Collapsed
The Court carefully dismantled this reasoning.
Why Pigmy Agents ≠ Business Facilitators
Under GST law, a Business Facilitator must be:
- An intermediary
- Appointed under RBI-recognized models
But pigmy agents:
- Work exclusively for bank
- Are under direct control
- Don’t operate independently
- Don’t fit RBI’s structured intermediary model
The Court called this classification “mischaracterization”
8. The Court’s Final Reasoning
The logic flowed like this:
1. Pigmy agents are employees (based on control + SC rulings)
2. Services by employees fall under Schedule III
3. Schedule III = not a supply
4. If no supply then no GST
5. If no GST then SCNs invalid
Simple. Clean. Legally airtight.
9. What Happened to the Show Cause Notices?
The Court didn’t hold back.
It ruled:
The foundation of the SCNs itself is flawed
And therefore:
All Show Cause Notices were quashed
Bank got full relief
11. Practical Takeaways
1. Substance over Form Wins
Calling something “commission” doesn’t make it taxable.
Courts look at real relationship, not labels.
2. Employment vs Contract = Critical in GST
If relationship qualifies as:
- Employer–employee then No GST
- Principal–agent then GST applies
3. Reverse Charge Isn’t Automatic
Even if payment exists:
First test: Is it a supply?
If not then RCM fails instantly.
4. Department Can’t Stretch Definitions
You can’t:
- Take RBI concepts
- Stretch them
- Fit into GST framework artificially
Courts will strike it down.
12. Example to Make It Crystal Clear
Case 1: Employee Scenario
A bank hires a field officer:
- Fixed pay + incentives
- Controlled working
- Reports daily
No GST (Schedule III applies)
Case 2: Independent Agent
A freelance recovery agent:
- Works for multiple banks
- Paid per case
- No control
GST applies under RCM
Pigmy agents fall in Case 1, not Case 2.


