Individuals can file an updated tax return through the Income Tax Portal using Form 139(8A). However, this can only be done in offline mode, where a JSON file needs to be generated using a return preparation tool. The IT Department provides an Excel-based utility for preparing and generating this JSON file, but it requires the .NET framework to run its macros.
A common problem encountered when generating a JSON file from the Excel-based utility is that, although a pop-up message appears indicating “JSON is saved in the path : —“, the JSON file may not actually be present. This issue arises when the ‘NET Framework 3.5’ is disabled
To resolve the issue of not being able to generate a JSON file, two steps need to be taken:
1. Enabling the ‘NET Framework 3.5’:
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- Go to Control Panel > Programs and Features > Turn Windows Features on or off, or search for “windows features on or off” in the start menu.
- Find “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” and expand the feature by clicking on the plus symbol.
- Enable both categories and click OK.
- When prompted, choose to “Let Windows Update files for you” and wait for the process to complete.
2. Downloading the .NET Framework 3.5 Service Pack 1 (Full Package):
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- Search for “dotnetfx35.exe” on Google and navigate to the Microsoft website to download the file.
- Once downloaded, double-click the setup file to install it.
- Reopen the Excel utility and try generating the JSON file again.
The issue should now be resolved.



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