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Individuals can file an updated tax return through the Income Tax Portal using Form 139(8A). However, this can only be done in offline mode, where a JSON file needs to be generated using a return preparation tool. The IT Department provides an Excel-based utility for preparing and generating this JSON file, but it requires the .NET framework to run its macros.

A common problem encountered when generating a JSON file from the Excel-based utility is that, although a pop-up message appears indicating “JSON is saved in the path : —“, the JSON file may not actually be present. This issue arises when the ‘NET Framework 3.5’ is disabled

To resolve the issue of not being able to generate a JSON file, two steps need to be taken:

1. Enabling the ‘NET Framework 3.5’:

    • Go to Control Panel > Programs and Features > Turn Windows Features on or off, or search for “windows features on or off” in the start menu.
    • Find “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” and expand the feature by clicking on the plus symbol.
    • Enable both categories and click OK.
    • When prompted, choose to “Let Windows Update files for you” and wait for the process to complete.

2. Downloading the .NET Framework 3.5 Service Pack 1 (Full Package):

    • Search for “dotnetfx35.exe” on Google and navigate to the Microsoft website to download the file.
    • Once downloaded, double-click the setup file to install it.
    • Reopen the Excel utility and try generating the JSON file again.

The issue should now be resolved.

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16 Comments

  1. Sambhaw Dugar says:

    You were a saviour for me on 31st July. The solution worked for me when I wasn’t getting any answer from anywhere. Many thanks for sharing.

  2. PRadeep says:

    the .net framework utility was actually turned on my system even before I started the process, for the first time I got message that JSON file is created but then I could find the file, but later when I run the untility again I am getting bad file name and number erro, I am not able to figure this out, please help.

  3. Arvind Kumar says:

    The solution given by you does not work on MacBook Air. I installed Visual Studio for Mac, yet I am clueless, despite repeated json creations, it’s not visible anywhere!

  4. Haresh N says:

    I was actually on call with Income Tax folks and they asked me to try from different computer for this issue. Above steps helped in resolving the issue in less than 5 mins. Thank You so much !!

  5. Kalyani says:

    Thank you dear Manu Philip Joseph for providing this valuable service.Finally after many unsuccessful tries I was able to file the returns.
    Best Regards.

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