Individuals can file an updated tax return through the Income Tax Portal using Form 139(8A). However, this can only be done in offline mode, where a JSON file needs to be generated using a return preparation tool. The IT Department provides an Excel-based utility for preparing and generating this JSON file, but it requires the .NET framework to run its macros.
A common problem encountered when generating a JSON file from the Excel-based utility is that, although a pop-up message appears indicating “JSON is saved in the path : —“, the JSON file may not actually be present. This issue arises when the ‘NET Framework 3.5’ is disabled
To resolve the issue of not being able to generate a JSON file, two steps need to be taken:
1. Enabling the ‘NET Framework 3.5’:
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- Go to Control Panel > Programs and Features > Turn Windows Features on or off, or search for “windows features on or off” in the start menu.
- Find “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” and expand the feature by clicking on the plus symbol.
- Enable both categories and click OK.
- When prompted, choose to “Let Windows Update files for you” and wait for the process to complete.
2. Downloading the .NET Framework 3.5 Service Pack 1 (Full Package):
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- Search for “dotnetfx35.exe” on Google and navigate to the Microsoft website to download the file.
- Once downloaded, double-click the setup file to install it.
- Reopen the Excel utility and try generating the JSON file again.
The issue should now be resolved.
Thanks a lot Sir.
You were a saviour for me on 31st July. The solution worked for me when I wasn’t getting any answer from anywhere. Many thanks for sharing.
Thank you for your valuable information. It’s worked.
Thank you, this really worked for me too
Not sure why but happy to help. Connect over [email protected] or +917736379414
the .net framework utility was actually turned on my system even before I started the process, for the first time I got message that JSON file is created but then I could find the file, but later when I run the untility again I am getting bad file name and number erro, I am not able to figure this out, please help.
Thank you so much… It worked for me too, additionally I had to restart my computer also.
Thank you so much Sir, it worked for me
Both ways did not help me..
Thank u so much.It works
The solution given by you does not work on MacBook Air. I installed Visual Studio for Mac, yet I am clueless, despite repeated json creations, it’s not visible anywhere!
Not sure how to get it done for Macbook then!
I was actually on call with Income Tax folks and they asked me to try from different computer for this issue. Above steps helped in resolving the issue in less than 5 mins. Thank You so much !!
Thank you dear Manu Philip Joseph for providing this valuable service.Finally after many unsuccessful tries I was able to file the returns.
Best Regards.
Thank you for the direction. This worked perfectly for my ITR submission for Y2023-2024.
Excellent tip. The IT tool should indicate the cause of failure but it doesn’t and tough to debug.