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The Right to Information Act, 2005 in India empowers citizens to seek information from public authorities. It is a crucial tool for promoting transparency and holding government institutions accountable. Citizens can file an RTI application to obtain information on various matters, including government policies, decisions, and actions.

The RTI Act ensures that citizens have the right to access information held by public authorities, promoting a more open and accountable government. It has been instrumental in empowering individuals to participate more actively in the democratic process by providing them with the means to acquire information about government activities.

If someone wants to obtain information from a public authority, they can file an RTI application, paying a nominal fee. The concerned public authority is then obligated to provide the requested information within a specified time frame. The RTI Act has been a significant step in promoting transparency and accountability in governance in India.

This comprehensive guide outlines the process of filing RTI applications, both offline and online, highlighting key steps, fee payment methods, and the significance of this democratic right.

How to file an RTI application?

Filing an RTI (Right to Information) application is a straightforward process that empowers individuals to access information held by public authorities in India. Here is a detailed and unique guide on how to file an RTI application:

1. Identify the Public Information Officer (PIO): Start by visiting the official website of the organization or department from which you seek information. Look for the details of the Public Information Officer (PIO), who is designated to handle RTI applications. The website often provides contact information, including the PIO’s name and address.

2. Drafting the RTI Application: Compose the RTI application in English, Hindi, or the official language of the concerned state. The application should be addressed to the Public Information Officer. Clearly articulate your questions or the information you are seeking. Be specific and concise in your queries to ensure a focused response.

3. Provide Personal Information: Include your full name, contact details, and the address where you want the RTI information or response to be sent. This information is crucial for the authorities to communicate with you and send the requested details. Double-check the accuracy of your contact details to avoid any communication issues.

4. No Prescribed Format: Understand that there is no prescribed format for an RTI application. It can be submitted on plain paper, providing flexibility to applicants. This means you do not need to adhere to a specific template; however, ensure that your questions are clear and comprehensible.

5. Reasons for Seeking Information: Unlike some applications that require a detailed explanation for seeking information, the RTI Act does not mandate the applicant to state reasons. This aspect of the process is unique, as individuals have the right to seek information without having to justify their motives. This feature promotes the democratic principle of transparency without unnecessary bureaucratic hurdles.

6. Application Fee: Be aware that a nominal application fee may be applicable, and this can vary depending on the state or organization. The fee is typically payable through a demand draft, a postal order, or an online payment method. Check the specific requirements and fee details on the official website or contact the PIO for clarification.

7. Submit the Application: Once you have filled out the application, submit it to the designated PIO. This can often be done in person, by mail, or electronically, depending on the rules and procedures of the concerned authority. Keep a copy of your application and the proof of fee payment for your records.

8. Follow-up: After submitting your RTI application, be patient while waiting for a response. The RTI Act stipulates a specific time frame within which the PIO must provide the requested information, usually within 30 days. If there is a delay or if you do not receive a response, follow up with the PIO or consider filing an appeal if necessary.

Steps for RTI Application Online

Filing an RTI application online has been made more accessible through the RTI Online portal launched by the Department of Personnel and Training. This initiative allows Indian citizens to submit RTI applications and first appeals digitally to various Union Ministries and Departments. Here are the steps for filing an RTI application online:

1. Access the RTI Online Portal: Visit the official RTI Online portal at www.rtionline.gov.in. This web portal is dedicated to facilitating the submission of RTI applications and first appeals to Union Ministries and Departments.

2. Registration/Login: If you are a first-time user, you may need to register on the portal by providing necessary details such as your name, contact information, and a valid email address. If you already have an account, simply log in using your credentials.

3. Select the Department: Choose the specific Union Ministry or Department to which you want to address your RTI application. The portal provides a list of available options to help you select the relevant department.

4. Fill out the RTI Application Form: Once you’ve selected the department, proceed to fill out the online RTI application form. Include details such as your personal information, the nature of information you are seeking, and any specific questions you may have. The online form typically mirrors the information required in a traditional RTI application.

5. Upload Supporting Documents (if necessary): If your RTI application requires any supporting documents, you may have the option to upload them directly through the portal. Ensure that you attach any relevant information that can help clarify your queries.

6. Online Payment of RTI Fee: One of the advantages of the online portal is the ability to pay the prescribed RTI fee digitally. The portal typically provides secure payment options for users to complete the transaction. This step ensures that your application is processed promptly.

7. Submit the Application: After filling out the form and making the necessary payment, submit your RTI application through the online portal. You will likely receive an acknowledgment or application ID for future reference.

8. Check Application Status: The portal usually allows users to check the status of their RTI application online. You can log in to your account and track the progress of your application, ensuring transparency in the process.

9. Receive and Respond Online: Once the concerned Public Information Officer (PIO) or First Appellate Authority (FAA) processes your application, you may receive the response digitally through the portal. This includes the information you requested or details about the status of your application.

10. File First Appeals Online (if necessary): If you are dissatisfied with the response or if you haven’t received a response within the stipulated time frame, you can file a first appeal online through the same portal. This step ensures that your concerns are addressed through the established grievance redressal mechanism.

What is fee and modes of payment of fee for RTI application?

The fee for an RTI application is a nominal amount that citizens are required to pay when submitting a request for information from a public authority in India. Here are the details regarding the fee and the modes of payment:

1. Prescribed Fee: The prescribed fee for filing an RTI application is Rs. 10/- (Rupees Ten). This fee is applicable for obtaining information from a public authority and is a standardized amount across the country.

2. Modes of Payment: The fee for an RTI application can be paid through various modes, providing flexibility for the applicants. The following are the accepted modes of payment:

a. Demand Draft or Banker’s Check: A citizen can send a Demand Draft or Banker’s Check of Rs. 10/- along with the RTI application. The draft or check should be payable to the Accounts Officer of the concerned public authority.

b. Indian Postal Order (IPO): Alternatively, the fee can be paid using an Indian Postal Order (IPO) of Rs. 10/-. The IPO should be in favor of the Accounts Officer of the relevant public authority.

c. Cash Payment: Citizens can also pay the prescribed fee in cash directly to the Public Authority or Assistant Public Information Officer against the issuance of a proper receipt.

d. Online Payment: For Central Ministries/Departments, online payment options are available through the State Bank of India (SBI) Internet Banking or using Master/Visa Debit/Credit Cards. This allows for a convenient and digital means of paying the RTI fee.

3. Online Payment Modes: The following online payment modes are accepted for RTI applications submitted through the online portal:

a. Internet Banking: Payment can be made through Internet Banking using the services provided by State Bank of India and its affiliated banks.

b. SBI ATM-cum-Debit Card: Applicants can use their State Bank of India ATM-cum-Debit Card for online payment of the RTI fee.

c. MasterCard/Visa Credit/Debit Card: Online payments can also be made using MasterCard or Visa Credit/Debit Cards.

4. Exemption for Citizens Below the Poverty Line (BPL): As per the RTI Rules, 2012, citizens living below the poverty line are exempted from paying the RTI fee. However, the applicant must attach a copy of the appropriate government-issued certificate confirming their BPL status with the RTI application.

These modes of payment provide citizens with various options to comply with the RTI fee requirements, making the process more accessible and inclusive.

What is the period for information supply?

Generally, the information will be provided to the applicant within 30 days of receipt of the application by the public authority. If the information sought relates to the life or liberty of a person, it shall be provided within 48 hours.

What Government bodies that are covered under the RTI Act are RTI information?

  • All government agencies, whether under the state government or the centre, come under the ambit of the Act.
  • Municipal Corporations, PSUs (Public Sector Units), Government Departments, Ministries at State and Central Levels, Judiciary, Government Owned Companies, Government Universities, Government Schools, Construction Departments, Road Authorities, Provident Fund Department etc.
  • Not only governments and their departments, but even smaller units like your city corporation or village panchayat come under RTI.
  • You can exercise the right to information to obtain information such as the status of any application made by you, eg. GST Registration, Income Tax Return, GST Refund, Expenditure by Government etc.

What Government organizations that are not covered under the RTI Act are RTI information?

A. Organizations related to the country’s defense and intelligence, such as RAW, BSF, CRPF, CISF, Intelligence Bureau, National Security Guard etc.

B. Additionally, there are certain instances in which RTI information cannot be provided. These examples relate to things that:

  • Would affect national security, sovereignty, strategic, economic and/or scientific interests.
  • The court has refused to release those.
  • The court has refused to release those.
  • Relates to trade secrets or intellectual property, information that may affect/harm the competitive position of a third party.
  • Relates to information under a trust relationship.
  • Will affect any person’s life/physical safety.
  • Relating to Foreign Government Information.
  • will affect the process of investigation.
  • Belongs to Cabinet Papers.
  • Relating to personal data without any public interest.

Summary

RTI- Right to information is a very effective and affordable tool to know where your money is being used, where corruption is prevalent, what is the working status of any government official etc. It opens up the government institutions to scrutiny. Armed with knowledge about RTI, a common man can request any government agency to provide information

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Ishita is a young woman entrepreneur and currently the Operations Director at ebizfiling India Private Limited. In her entire career so far, she has led a team of 50+ professionals like CA, CS, MBAs and retired bankers. Apart from her individual experience on almost every facet of Indian Statutory View Full Profile

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