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Securities and Exchange Board of India

Circular No. SEBI/HO/CFD/DIL2/CIR/P/2022/51 | Dated: April 20, 2022

To
Recognized Stock Exchanges
Registered Stock Brokers
Registered Merchant Bankers
Registered Registrars to an Issue and Share Transfer Agents
Depositories and Registered Depository Participants
Registered Bankers to an Issue
Self Certified Syndicate Banks (SCSBs)
National Payments Corporation of India (NPCI)

Dear Sir / Madam,

Sub: Streamlining the Process of Public Issues and redressal of Investor grievances

1. SEBI vide Circular No. SEBI/HO/CFD/DIL2/CIR/P/2021/2480/1/M dated March 16, 2021 (hereinafter referred to as “the March’21 Circular”), which came into effect from May 01, 2021, had put in place measures to have a uniform policy to further streamline the processing of the ASBA applications through UPI process among intermediaries/SCSBs.

2. Vide Circular dated June 02, 2021, the implementation timelines for certain provisions of the Circular were deferred.

Redressal of Investor grievances

3. The Circular provided a mechanism of compensation to investors for delay in unblocking of application amounts by SCSBs and has prescribed certain compliance and reporting standards to be adopted by SCSBs.

4. The performance of SCSBs on timely unblocking of application amounts has been reviewed and based on the feedback received from market intermediaries, a new reporting format for Annexure IV of the March’21 Circular has been devised to capture the data of all ASBA applications unblocked by SCSBs and their corresponding date of actual unblock. SCSBs shall submit the Annexure IV of the March’21 Circular in the format prescribed in Annexure IV of this circular.

5. It is reiterated that the SCSBs shall continue to compensate the investors for delays in unblocking of application amounts as per the compensation clause provided in the March’21 Circular.

6. The compensation prescribed in the March’21 Circular shall be applicable to all ASBA applications processed by the SCSBs.

7. Paragraphs 13 and 14 of the March’21 Circular stand modified to the extent stated above.

Payment of Processing Fee to SCSBs

8. To claim the processing fee, SCSBs shall make an application to the Merchant Bankers in the format prescribed in Annexure I of this circular (complete with requisite information mentioned therein) with a copy to the Registrar to the Issue, subject to the following conditions:

a) The application shall be made no later than 30 days from the finalization of basis of allotment by Registrar to the Issue.

b) The SCSBs shall make the application only after (i) unblocking of application amounts for each application received by such SCSB has been fully completed; (ii) applicable compensation relating to investor complaints has been paid by the SCSB.

9. The SCSBs shall continue to be responsible to provide information requested by the Merchant Bankers/ Registrar to the Issue/ Issuer and also remain liable to pay compensation applicable as per the Circular (including any amendments thereof), for delays in unblocking of application amounts after the processing fee has been claimed by the SCSBs.

10. Needless to state that SCSBs are liable to face appropriate action under Securities Laws for non-compliance with the requirements of this circular.

SEBI Streamlines Process of Public Issues & redressal of Investor grievances

SMS Alerts to Investors

11. The March’21 Circular has made provisions of sending timely information to investors through SMS Alerts for blocking and unblocking of application amounts. With regard to UPI applications, NPCI had approached SEBI with a proposal to include Invoice in the Inbox as one of the options for ensuring timely information to investors.

12. Accordingly, it has been decided that the SCSBs/UPI Apps eligible for Public Issues shall send SMS Alerts to Investors for all ASBA applications and may also provide the Invoice in the Inbox as an additional feature to verify the UPI mandate details. The SMS/Invoice in the Inbox shall include the details as prescribed in Annexure II.

13. Para 9 of the March’21 Circular and para 3.1 of the circular dated June 02, 2021 shall stand modified to the extent stated above.

14. This circular shall come into force with immediate effect. The provisions of this circular shall become part of the offer documents, DRHP and RHP.

15. This circular is being issued in exercise of the powers under section 11 read with section 11A of the Securities and Exchange Board of India Act, 1992.

16. This circular is available on SEBI website at sebi.gov.in under the categories “Legal Framework” and “Issues and Listing”.

Yours faithfully,

Vandana Joglekar
Deputy General Manager
+91-22-26449639
[email protected]

Format for Annexure – IV

Name of the IPO ___________________________________________

Banker to the Issue ___________________________________________

Registrar to the Issue ___________________________________________

CERTIFICATION OF COMPLIANCE BY SCSBs FOR COMPLETION OF UNBLOCK OF FUNDS ON THE NEXT WORKING DAY FROM THE FINALIZATION OF BASIS OF ALLOTMENT BY REGISTRAR TO THE ISSUE (BOA+1).

Note: All SCSBs are required to submit to the Lead Managers and Registrar to the Issue a certificate as per the format provided hereunder by the end of closing hours of Bank Day on BOA+1. Upon receipt of this certificate, the Registrar to the Issue shall maintain a record of the same and the consolidated compliance of all SCSBs shall be provided by the Registrar to the Issue to Post Issue Lead Manager on BOA+1. The Post Issue Lead Manager shall provide the same to SEBI as and when it is sought.

Format of certificate to be submitted by SCSBs for Unblocking of Application Monies

1. We, [Name of the Bank], hold a valid certificate of registration as a Banker to an Issue under the SEBI (Bankers to an Issue) Regulations, 1994. Our SEBI registration number is ____________________ valid up to _____________.

2. The summary of applications processed in the Public Issue of _________________ is provided below.

Mode of ASBA application submission No. of Applic-ations Total Amount (in Crores) No. of Applications Processed for Unblocking Total Amount (in Crores) Date of Actual Unblock*
Bank
Online
UPI (online)
UPI (offline, if any) – as provided by RTI.

* For the purposes of the above summary reporting, if date of unblock is not same for all the applications received by an SCSB, then the date of unblocking should be the date when the last application was unblocked.

3. We have enclosed a data file of all ASBA applications unblocked by us in the format specified below:-

S. No. Issuer Name Applicant Name Appli-cation No. Mode of
ASBA
application
submission (Bank, Online,
UPI (online),
UPI
(offline, if
any)
as
provided
by RTI)
Unblo-cking Amount (Rs.) Date of
BOA+1(in
DD/MM/ YYYY
format)
Date of
Actual
Unblock
(DD/MM /YYYY)

4. Further, as on____________________ (BOA+1 Date),

  • We hereby confirm that we have completed the unblocking of all ASBA applications for non-allottees/ partial-allottees/ withdrawn/ cancelled/ deleted cases.
  • We hereby confirm that there are no multiple amounts blocked in investor’s account for a unique ASBA application.
  • We hereby confirm that the bank has not blocked funds in excess of the application amount in any of the investor’s account.

5. We are responsible for any investor grievances/complaints pertaining to blocking/unblocking of application amounts while discharging our role as envisaged in the ASBA facility.

Authorized/Nodal official of the SCSB

  • Name –
  • Designation –
  • Mobile Number –
  • Email Id –
  • Contact Address –

Signature & Stamp of the Authorized/Nodal official.

Annexure I

Name of the IPO _____________________________________________________

Banker to the Issue ___________________________________________________

Registrar to the Issue _________________________________________________

APPLICATION FOR RELEASE OF PROCESSING FEE TO BE MADE BY SCSB TO THE MERCHANT BANKERS NOT LATER THAN 30 DAYS FROM THE FINALIZATION OF BASIS OF ALLOTMENT (BOA) BY REGISTRAR TO THE ISSUE.

Note: In order to claim the processing fee, all SCSBs are required to submit to the Merchant Bankers, with a copy to Registrar to the Issue, an application as per the format provided hereunder (complete with requisite information mentioned herein) not later than 30 days from BOA.

Format of application to be submitted by an SCSB to Merchant Bankers for release of Processing Fee payable to the SCSB.

1. We, [Name of the Bank], hold a valid certificate of registration as a Banker to an Issue under the SEBI (Bankers to an Issue) Regulations, 1994. Our SEBI registration number is _________________ valid up to ______________ .

2. We hereby submit our application for release of the processing fee payable to us amounting to Rs._____________ . We attach the workings relating to the aforementioned estimate of processing fee/ selling commission.

3. We confirm that all unblocking of ASBA application amounts at our end is fully completed. We have enclosed a data file of all ASBA applications unblocked by us in the format specified below:

S.
No.
Issuer
Name
Appli-cant
Name
Applic-ation
No.
Mode of ASBA application submission (Bank, Online, UPI (online), UPI (offline, if any) as
provided by
RTI)
Unblo-cking
Amount
(Rs.)
Date of
BOA+1
(in
DD/MM/Y
YYY
format)
Date of
Actual
Unblock (DD/MM /YYYY)

4. We further confirm that we have paid all applicable compensation relating to investor complaints in terms of the requirements of applicable SEBI circulars including SEBI circular dated March 16, 2021. We have enclosed a data file of all ASBA applications for which we have paid applicable compensation in the format specified below:

  • Format A: Compensation for delayed unblock for cancelled/ withdrawn/ deleted applications (Refer to Schedule I) [Enter ‘Nil’ if not applicable]
  • Format B: Compensation for blocking of multiple amounts for the same UPI Application (Refer to Schedule II) [Enter ‘Nil’ if not applicable]
  • Format C: Compensation for blocking more amount than the application amount (Refer to Schedule III) [Enter ‘Nil’ if not applicable]
  • Format D: Compensation for delayed unblock for non-allotted/ partially-allotted applications (Refer to Schedule IV) [Enter ‘Nil’ if not applicable]

5. We undertake to provide requisite information/ explanations that maybe requested by the Merchant Bankers/ Registrar to the Issue/ Issuer in connection with the information provided by us in this application.

6. We acknowledge that we will continue to be responsible to provide information requested by the Merchant Bankers/ Registrar to the Issue/ Issuer and also remain liable to pay applicable compensation, for delays in unblocking of application amounts after the processing fee has been claimed by us for this issue. We are responsible for any investor grievances/ complaints pertaining to blocking/ unblocking of application amounts while discharging our role as envisaged in the ASBA facility.

Authorized/ Nodal official of the SCSB

  • Name –
  • Designation –
  • Mobile Number –
  • Email Id –
  • Contact Address –

Signature & Stamp of the Authorized/ Nodal official.

Schedule I – Format for provision of information on compensation for delayed unblock for cancelled/ withdrawn/ deleted applications

S.No.
Issuer Name
Appli-cant Name
Appli-cation No.
Mode of
ASBA applic-ation 
subm-ission
(Bank, Online, UPI (online),
UPI (offline, 
if any) – as provided by RTI)
Appli-cation Amo-unt (Rs.)
Date of receipt of comp-laint (DD/ MM/ YYYY)
Date on which request for cance-llation/ withd-rawal/ deletion is placed in Stock
Exch-anges
Bidding
Platform
(DD/MM/ YYYY)
Date of Actual Unblock (DD/ MM/ YYYY)
Compe-nsation paid by SCSB (Rs.)
Date of
payment of Compe-nsation by SCSB (DD/MM /YYYY)
Mode of
payment of Compen-sation (direct credit/ IMPS/ RTGS/ NEFT etc.)

Schedule II – Format for provision of information on compensation for blocking of multiple amounts for the same UPI Application

S.No.
Issuer Name
Appli-cant Name
Appli-cation No.
Mode of ASBA
applic-ation
subm-ission (Bank,
Online, UPI (online), UPI (offline, if any) – as provided by RTI)
Total
cumu-lative
blocked
amount
less the original
applic-ation
amount
(Rs.)
Date of receipt of complaint (DD/MM /YYYY)
Date on which multiple amounts were blocked (DD/MM/ YYYY)
Date of Actual Unblock (DD/MM/ YYYY)
Compe-nsation paid by SCSB (Rs.)
Date of
payment of
Compe-nsation by SCSB (DD/MM /YYYY)
Mode of
payment of
Compe-nsation (direct credit/ IMPS/ RTGS/ NEFT etc.)

Schedule III – Format for provision of information on compensation for blocking more amount than the application amount

S.No.
Issuer Name
Appli-cant Name
Appli-cation No.
Mode of
ASBA appli-cation
subm-ission (Bank, Online, UPI (online), UPI (offline, if any) – as provided by RTI)
Blocked
Amount
less
Appli-cation
Amount
(Rs.)
Date of receipt of complaint (DD/MM /YYYY)
Date on which
the funds to
the excess of
appl-ication
amount were
blocked
(DD/MM /YYYY)
Date of Actual Unblock (DD/MM /YYYY)
Compen-sation paid by SCSB (Rs.)
Date of
payment of
Compensation
by SCSB
(DD/MM/YYYY)
Mode of
pay-ment of
Compe-nsation (direct credit/ IMPS/ RTGS/ NEFT etc.)

Schedule IV – Format for provision of information on compensation for delayed unblock for non-allotted/ partially-allotted applications

S.No.
Issuer Name
Appl-icant Name
Appli-cation No.
Mode of
ASBA appli-cation
subm-ission (Bank, Online, UPI (online), UPI (offline, if any) – as provided by RTI)
Applic-ation Amount (Rs.)
Date of receipt of comp-laint (DD/MM/ YYYY)
Date of BOA+1 (DD/MM/ YYYY)
Date of Actual Unblock (DD/MM/ YYYY)
Compe-nsation paid by SCSB (Rs.)
Date of
payment of
Compe-nsation by SCSB (DD/MM/ YYYY)
Mode of
payment of
Compe-nsation (direct credit/ IMPS/ RTGS/ NEFT etc.)

Note:

For calculation of compensation, the table mentioned at scenario in Para 15 of the Circular dated March 16, 2021 may be read as follows.

Compensation by SCSBs Compensation by Post Issue Lead Manager
Rs.100/- per day or 15% per annum of the application amount, whichever is higher. Rs.100/- per day or 15% per annum of the application amount, whichever is higher.
Duration : November 06, 2020 to November 30, 2020 Duration : November 25, 2020 to November 30, 2020

Annexure II

For SMS

S.No. Scenarios Details to be present in SMS
1 Blocking of ASBA Application Amounts through Bank, Online and UPI channels
  • Name of the IPO
  • Application Amount
  • Date on which amount was blocked.
2 Debit and unblocking of ASBA Application Amounts through Bank, Online and UPI channels For Full Allotment:

  • Name of the IPO
  • Amount to be debited.
  • Date on which amount was debited.
For Partial Allotment:

  • Name of the IPO
  • Amount to be debited and
    unblocked.
  • Date on which amount was debited and unblocked.
For Non Allotment:

  • Name of the IPO
  • Amount to be unblocked.
  • Date on which amount was unblocked.

For UPI Mandates – Invoice in the Inbox

S.No. Details to be available for mandate block. Details to be available for mandate Debit and Unblock.
1 Name of the IPO Name of the IPO
2 Application Number Application Number
3 DP ID & Client ID DP ID & Client ID
4 Number of shares (Bid Qty) Number of shares (Bid Qty)
5 Highest Bid Amount Amount Blocked
6 Date and Time of Bidding Number of shares allocated
7 Amount to be debited
8 Amount to be unblocked
9 Date of Initiation

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