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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. kushla prasad says:

    Dear sir,
    I have forgate my login password, plz, reset my password & given my details as :
    PAN NO : AHFPP3567P, NAME : KUSHLA PRASAD, F/O NAME : SURAT RAM, DOB : 10/04/1962 R/O : BHAISA DAFAI, HALDI BADI, CHIRIMIRI, DIST : KOREA ( CHHATTISHGARH) PIN 497451

  2. Jyoti Mukund Hamim says:

    Name:JYOTI MUKUND HAMIM
    FATHER NAME:VASANT M.PADOLKAR
    PAN:AAJPH4125L
    DOB:04/12/1967
    ADDRESS:JN-2 BLDG.69 ROOM NO-B-07 SECTOR-9 VASHI NAVI MUMBAI MAHARASHTRA
    PIN:400703
    EMAIL:deepnarayansingh86@gmail.com

    Please send my password on my mail.

  3. TEJASH KHATRI says:

    Dear sir,
    I forgot my IT login password. please forward my password to the given mail. My details are furnished below:-
    (a) Name – Chhipa Jagdishprasad Kanaiyalal
    (b) Father’s name – Kanaiyalal Dhanaji Chhipa
    (c) DOB – 02.06.1976
    (d) PAN – AUKPC4903G
    (e) Address – Main Bazar, AT-iqbalgadh, TA-Amitgadh-385130

    Please help….

    Regards,

  4. TEJASH KHATRI says:

    PAN : AUKPC4903G
    NAME : CHHIPA JAGDISHPRASAD KANAIYALAL
    DOB : 02/06/1976
    FATHER NAME : KANAIYALAL DHANAJI CHHIPA
    ADDRESS : MAIN BAZAR,
    IQBALGADH,
    TA-AMIRGADH – 385135.
    I HAVE FORGOTTON MY PASSWORD,HENCE PLEASE HELP ME TO RESET MY PASSWORD AND SEND ON MY MAIL ID tejash_khatri@ymail.com PLEASE.

  5. CHHIPA JAGDISHPRASAD KANAIYALAL says:

    PAN : AUKPC4903G
    NAME : CHHIPA JAGDISHPRASAD KANAIYALAL
    DOB : 02/06/1976
    FATHER NAME : KANAIYALAL DHANAJI CHHIPA
    ADDRESS : MAIN BAZAR,
    IQBALGADH,
    TA-AMIRGADH – 385135.
    I HAVE FORGOTTON MY PASSWORD,HENCE PLEASE HELP ME TO RESET MY PASSWORD AND SEND ON MY MAIL ID tejash_khatri@ymail.com PLEASE.

  6. JOHN VARKEY says:

    Dear sir,
    I forgot my IT login password. please forward my password to the given mail. My details are furnished below:-
    (a) Name – John Varkey
    (b) Father’s name – SJ Varkey
    (c) DOB – 30.04.1988
    (d) PAN – AFIPV2074C
    (e) Address – COMNETCEN (DLI), c/o Fleet Mail Office, Mumbai – 400 023

    Please help….

    Regards,

  7. KARTIKESWAR PATI says:

    sir, there is a problem in my registration of efiling of income tax return page,that it is appearing a massage that ‘your pan no is already registered, but i have not register at any time for efiling in ITR. So, please solve the problem and reissue a new id or passward in my under given Details. My PAN NO – ACCPP6263G, Date of birth – 03/03/1966, Father’s name – Late Shankar Prasad Pati. MY ADDRESS – KARTIKESWAR PATI , AT/PO – KUARMUNDA(SARDERNI), DISTRICT – SUNDERGARH , STATE – ODISHA , PIN – 770039

  8. HEMALATHA says:

    I WANT TO E-FILL MY INCOME TAX RETURN A.Y (2013-2014) BUT I FORGOT MY LOGIN PASSWORD. SO PLEASE ISSUE MY NEWPASSWORD TO MY EMAIL ADDRESS

    NAME – HEMALATHA KADERI
    PAN – AKNPK6100E
    FATHER’S NAME – K JANARDHANA DEVADIGA
    DATE OF BIRTH – 11-11-1976
    ADDRESS :
    JEEVAN MITHRA, 3-26-2197/1
    NEAR KADRI TEMPLE
    KADRI MANGLORE

  9. b v ranga rao says:

    sir,
    when i m trying to register my pan no. in incometax website one message appears “your PAN no. is already registered, pl. enter password”. but, i m not register my pan at any time. so, kindly solve my problem immediately.
    my PAN No. AKRPB8893M, DOB: 13/07/1972,

  10. Ravindra kumar sharan says:

    I Want to e-fill my income tax return A.Y (2013-14) but I forgot my login password . So , please issue my new password to my email address

    Name – Ravindra kumar sharan
    PAN – AJMPS5673A
    Father s name – AWADHESH KUMAR SHARAN
    Date of birth – 21/04/1964
    Bank name – AXIS BANK , DANAPUR , PATNA
    S B Account No. – 911010024375654

  11. Godwin Cyril Noronha says:

    Godwin Cyril Noronha says
    My Pan No:-AALPN4269R My Address :- Residing at Ratnagiri
    Serviing in Bharatishipyard Ltd as Assitant General Manager
    I forgot My passward & also I dont remember which Brithdate I have mentioned
    My correct Birth date is :- 28/6/1966
    Please help me in Reseting My pass word or help in creating a new registration
    Please communicate at my office email adress :- i,e gcnoronha@bharatishipyard.com

  12. KSHITISH MAHAPATRA says:

    Dr. Kshitish Mahapatra

    04-08-2013
    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 10-11 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.

  13. KSHITISH MAHAPATRA says:

    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 10-11 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.

  14. VILAS SHANKARRAO MORE says:

    DEAR SIR, PLEASE HELP ME TO RESET MY PASSWORD, I HAVE FORGOT MY PASSWORD,MY DETAILS ARE AS BELOW-

    NAME-VILAS SHANKARRAO MORE
    FATHER NAME- SHANKARRAO SHESHRAO MORE
    DATE OF BIRTH – 10 JUNE 1980
    PAN NO-ASYPM1445M
    ADDRESS- AT POST KIWLA, TQ LOHA,DIST NANDED,431707

    REQUEST- SIR PLEASE HELP US TO GET THE NEW PASSWORD, AS WE HAVE FORGOT MY PASSWORD.PLEASE SEND MY NEW PASSWORD ON MY MAIL ID-bo2243.hyd@hyd.sahara.co.in
    thanks

  15. MAYACHARI BHUJANG APPARAO says:

    hi, please help me to get my new password.
    NAME- MAYACHARI BHUJANG APPARAO
    DATE OF BIRTH- 31 MAY 1975
    FATHER NAME -APPARAO SAMBHAJI MAYACHARI
    PAN NO-BACPM9563R
    ADDRESS- AT POST TURORI,TQ OMERGA,DIST OSMANABAD,MAHARASTRA.PIN-413606
    REQUEST– SIR I AM UNABLE TO ANSWER THE QUESTIONS ASKED TO RESET NEW PASSWORD, LIKE- MY PET NAME, AND MY PREVIOUS ACKNOWLEDGEMENT NO.-WE DO NOT HAVE ALL THIS BECAUSE MY ADVOCATE IS NOT TELLING ME AND ASKING HUGE MONEY.
    PLEASE HELP US FOR GETTING MY NEW PASSWORD.KINDLY SEND IT ON MY MAIL ID-DD.PANDEY@YAHOO.CO.IN

  16. DHANESH KUMAR says:

    MY PAN NO AHYPK6711H. I have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 10-11. However I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.MY new email id is anshuyadav31@gmail.com. Please help as I need to file my ITR for this AY.
    NAME : DHANESH KUMAR
    FATHER NAME : MEHAR CHAND
    DATE OF BIRTH : 11/05/1971
    NEW EMIAL ID :- anshuyadav31@gmail.com
    mo.7567121507
    Ahmedabad, Gujarat

  17. DHANESH KUMAR says:

    MY PAN NO AHYPK6711H. I have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 10-11. However I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.MY new email id is anshuyadav31@gmail.com. Please help as I need to file my ITR for this AY.
    NAME : DHANESH KUMAR
    FATHER NAME : MEHAR CHAND
    DATE OF BIRTH : 11/05/1971
    NEW EMIAL ID :- 1llaxmanlalwani@gmail.com
    mo.9422496723
    NAGPUR MAHARASHTRA

  18. MADHU SUDHAN VESNAVA says:

    DEAR SIR,

    I FORGET MY PASSWORD, MY DETAILS ARE BELOW

    NAME :- MADHU SUDHAN VESNAVA
    FATHER NAME :- GIRDHARI DAS VESNAVA
    DOB :- 12-07-1959
    MY PAN NO. :- AAXPV0903E

  19. Amit kumar says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: BETPK5883F
    NAME; AMIT KUMAR
    DATE OF BIRTH; 08/02/1988
    FATHERS NAME; NITYANAND
    ADDRESS; DIST BAHADURGARH HARYANA
    EMIAL ID :- sabinasingh2004@gmail.com

  20. ASHIM BISWAS says:

    My Pan No-AGMPB1002B
    My Name – ASHIM BISWAS
    S/O Sh.ANANTA BISWAS
    My Address:- V.P.O. RAMDULALPUR
    Tehsil:- RANAGHAT
    Pin Code:-741502
    W.B (INDIA)
    Sir My Activation Link Mail Not Recieved Plese Send me Activation Link To My E MAIL ID as Above :- ashim.biswas7@gmail.com
    Thank’s

  21. R.JAYARAMAN says:

    Dear Sir,

    RESET PASSWORD
    NAME : R.JAYARAMAN
    PAN NO : AGVPJ1301J
    FATHER NAME : RAMACHANDRAN
    ADDRESS : SRI AVINASHI LINGAM KRVI VENANDAPURAM
    KARAMADAI
    COIMBATORE

  22. RANJANA NAYAK says:

    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR.
    NAME-RANJANA NAYAK
    PAN NO-ABGPN1060Q
    FATHER’S NAME-ISSAC DUTTA NAYAK
    DATE OF BIRTH-12/01/1963
    PAN ADDRESS-NILIABAG,BALASORE,-DIST-BALASORE

    PLESAE HELP ME TO RESET MY PASSWORD TO FILE THE RETURN IN TIME

  23. VINOD TOMAR says:

    Y PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: AVVPS2105G
    NAME; VIKAS SINGH
    DATE OF BIRTH; 12/05/1978
    FATHERS NAME; GAJENDER SINGH
    ADDRESS; RAJPUR ROAD DEHRADUN

  24. VINOD TOMAR says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: AKSPK4961G
    NAME; AMIT KUKRETI
    DATE OF BIRTH; 05/07/1977
    FATHERS NAME; MITHLESH KUKRETI
    ADDRESS; VILL KANSWALI PO BHAUWALA DIST DEHRADU UTTARAKHAND 248001 EMIAL ID :- vinodloharna@gmail.com

  25. VINOD TOMAR says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: CGPPS0115M
    NAME; KALAM SINGH
    DATE OF BIRTH; 24/11/1977
    FATHERS NAME; AMAR SINGH
    ADDRESS;VILL DATUNU KALSI DEHRADU UTTARAKHAND 248001 EMIAL ID :- vinodloharna@gmail.com

  26. SHARANKUMAR SR says:

    EARAPPA B E Says:
    July 25, 2013 At 6:05 PM
    my pan card no-AALPE7766J. I FORGET MY E FILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT E RETURN FOR THE CURRENT YEAR.

  27. karpe ajit says:

    PLEASE HELP ME TO RESET MY PASSWORDS
    PAN number: BEZPK8155A

    Name: KARPE AJIT BALKRISHNA

    Father’s Name: KARPE BALKRISHNA MAHADEV

    Date of Birth: 19/01/1986

    PAN Address: A/P- CHIMANGAON, TAL- KOREGAON, DIST- SATARA, PIN- 415501

    email id: karpe.ajit@gmail.com

    phone number: 9767036916

  28. jaswant rai says:

    Sir My Request No.663488
    My Pan No-AAWPR7281A
    My Name – Jaswant Rai
    S/O Sh.Nasib chand
    My Address:- V.P.O. Nawanshahar
    Tehsil:- Nawanshahar
    Pin Code:-144514
    PUNJAB (INDIA)
    Sir My Activation Link Mail Not Recieved Plese Send me Activation Link To My E MAIL ID as Above :- jaswant_rai60@yahoo.in
    Thank’s

  29. munish sood says:

    PLEASE HELP ME TO RESET MY PASSWORD
    NAME–UDIT GOYAL
    PAN –AIHPG1973B
    D.O.B. 17-07-1982
    Bank A/c no.-0311000100911603
    R/O- S/O Sh. chaman lal goyal
    H.NO. 34/1,Jawahar Nagar mandi (H.P.)
    175001

  30. S.P.Dhanvijay says:

    Sir, I had filed my IT for the year 2012 through office GSI SR, Hyderabad.but I forgotten my password. in this regard kindly reset my password and please send the reset password through my e-mail for filing the IT for the year 2013.

  31. BIPRADAS PUSTAKALAYA says:

    My pan is AACFB7440B. My date of incorporation is 01/04/1992. Forgote my password
    PLEASE HELP ME TO RESET MY PASSWORD

  32. MADAN LAL SINGH says:

    plz reset my password
    PAN:AJVPS1482N D.O.B:10/04/1971 PAN HOLDER,S:MADAN LAL SINGH
    FATHER,S NAME:PYARE LAL
    ADDRESS:H.I.G-7 ROYAL ESTATE MAHARSINAGAR ITARSI(M.P.)
    PIN:461111

  33. MADAN LAL SINGH says:

    plz reset my password
    PAN;AJVPS1482N PAN HOLDER,:MADAN LAL SINGH
    FATHER,S NAME:PYARE LAL
    ADDRESS:H.I.G-7 ROYAL ESTATE MAHARSINAGAR ITARSI(M.P.)
    PIN:461111

  34. HANWANT SINGH CHOUHAN says:

    Dear Sir,
    Kindly re-set my pass words,
    PAN NO – AHRPC5574H
    PAN HOLDERS NAME-HANWANT SINGH CHOUHAN
    DATE OF BIRTH. 10/05/1983
    REGISTERD PAN ADDRESS. ITO,WI(3)JU

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