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Income Tax

New Email id to request Income Tax Account Password reset

As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

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How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to [email protected]. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments
  1. Please Help me to reset my forgot pass word My fathers name is chittaranjan Saha my date of birth is 17/04/1983 my PAN is AXYPS2672R

  2. I Have forgot my pass word my name is ashes saha my date of birth is 17/04/1983 son of chittranjan saha my PAN is AXYPS2672R

  3. I Have lost my PASS WORD My name is ASHES SAHA Son Of Chittaranjan Saha My Date of Birth is 17/04/1983 My PAN is AXYPS2672R Please send my PASS WORD

  4. I have my pass word My Name is ASHES SAHA So Of Chittaranjan Saha D O B is 17/04/1983 my PAN is AXYPS2672R

  5. DEAR,

    SIR,
    I HAVE LOST MY PASSWORD RESET ME A PASSWORD
    PAN NO. ANKPK3507F
    DATE OF BIRTH 12/10/1968
    MY NAME BHAJAN KUNDU S/O TARAPADA KUNDU V.P.O DIGNAGAR.
    DISTT. NADIA
    PLEASE SEND ME PASSWORD MY MAIL ID [email protected]

  6. PAN AAHPY4328C
    PAN Holder’s Name Yadavalli Venkata Durga Prasad
    Date of Birth 28th September, 1960
    Father’s Name Yadavalli Chakradhara Rao
    Registered PAN Address : H.No.1-4-880/13, “Siva Kripa”, Bank of Baroda Colony, New Bakaram, Hyderabad – 500 080

  7. RANI RAJ LAKSHMI says:
    July 2, 2013 at 12:12 PM

    DEAR,

    SIR,

    FORGOTTEN MY PASSWORD
    MY NAME RANI RAJ LAKSHMI
    PAN NO. AFYPL5728H
    FATHER NAME: HIMAT SINGH
    D.O.B 14/01/1972
    ADDRESS: VILL. CHONG P.O JALUGRAN
    DISST. KULLU H.P 175101
    MY MAIL ID [email protected]

  8. MEENA RAM says:
    July 2, 2013 at 12:19 PM

    DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS MEENA RAM
    PAN NO. AODPR1780F
    FATHER NAME: ROOP DASS
    D.O.B 04/07/1956
    ADDRESS: VILL. CHOTI KANDI P.O NEUL
    DISTT. KULLU H.P
    MY MAIL ID : [email protected]
    SENT MY MAIL ID PASSWORD

  9. MEENA RAM says:
    July 2, 2013 at 12:19 PM

    DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS MEENA RAM
    PAN NO. AODPR1780F
    FATHER NAME: ROOP DASS
    D.O.B 04/07/1956
    ADDRESS: VILL. CHOTI KANDI P.O NEUL
    DISTT. KULLU H.P
    MY MAIL ID : [email protected]
    SENT MY MAIL ID PASSWORD

  10. Ravindra Singh Says,

    I am Ravindra Singh
    Father Name Ganesh singh
    Date of birth : 08/06/1967
    Pan No AIXPG3343D
    Address: No 11, Tara Nilaya, Lakshmamma layout, RMV II Stage, NagashettyHally, Bangalroe -560080
    New e mail: for reset :- [email protected]
    I have registered my id but I have not received to active. Please sent my new mail.
    thanks

    regars
    ravindra singh
    04/07/2013

  11. Sir/Madam,
    I have lost my income tax India online filing password, so please re issued my password.
    My Name is SRI BIBHUTI TAID
    S/O. BAPUDHAR TAID
    D.O.B. : 01/03/1967
    PAN. : AEAPT2262F.
    ADDRESS : NA ALI, BONGALPUKHURI, JORHAT (ASSAM) 785001.
    CONTRACT NO. +91 9435595953 (M).

  12. Sir/Madam,
    I have lost my Password. so please issued me new password.
    My Name is SRI BIBHUTI TAID
    S/O. BAPUDHAR TAID
    D.O.B. 01/03/1967
    PAN : AEAPT2262F

  13. DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS KANAI LAL DUTTA.
    PAN NO. AFZPD4830M
    FATHER NAME: BISWANATH DUTTA
    D.O.B 17/09/1962
    ADDRESS: VILL. PALASI PARA P.O TEHATTA
    DISTT. NADIA.
    MY MAIL ID : [email protected]
    SENT MY MAIL ID PASSWORD

  14. Please send my income tax password.

    NAME-RISHIPAL SIDDHARTHA
    PAN NO-ACGPS6729Q
    D.O.B – 08/03/1962
    FATHER’S NAME-SHRI ATAR SINGH

  15. To Sir/madam

    Pan no. : AWEPS0966M
    NAME : NEERAJ KUMAR SHARMA
    FATHER NAME :BRAHAMANAND SHARMA
    DOB: 26/08/1982
    ADD :35/1 NAI BASTI JHANSI U.P.

    Email : [email protected]

    Plz sent my user id & password

    Thanks !

  16. DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS MEENA RAM
    PAN NO. AODPR1780F
    FATHER NAME: ROOP DASS
    D.O.B 04/07/1956
    ADDRESS: VILL. CHOTI KANDI P.O NEUL
    DISTT. KULLU H.P
    MY MAIL ID : [email protected]
    SENT MY MAIL ID PASSWORD

  17. DEAR,

    SIR,

    FORGOTTEN MY PASSWORD
    MY NAME RANI RAJ LAKSHMI
    PAN NO. AFYPL5728H
    FATHER NAME: HIMAT SINGH
    D.O.B 14/01/1972
    ADDRESS: VILL. CHONG P.O JALUGRAN
    DISST. KULLU H.P 175101

  18. please sent new i.t.passward
    PAN :- ACHPK3626R
    NAME :- PALLAVIBEN MAHESHKUMAR KAYASTH
    D.O.B. :- 16/05/1962
    FATHER NAME :- JAYANTILAL MAGANLAL AMODIYA
    ADDRESS :- NEW CIVIL CORT, AT.& PO. MANGROL, TA. MANGROL, DI. SURAT. 394410
    Email – [email protected]

  19. Sir,
    I forget my password and i want to change registered id. please co opereate me.

    Pan No.:- ALYPP8427B
    Holder Name :- Tyagaraj Shripati Patil
    D.O.B:- 31/05/1982
    Son Of:- Shripati Vittal Patil

  20. please sent new i.t.passward
    pan.afdpg0223k
    name-kanti lal gehlot
    d.o.b.20/07/1967
    father name shankar lal gehlot
    address-sheoganj dist.sirohi 307027 rajasthan
    e.mail [email protected]

  21. DEAR SIR I LOST MY INCOME TAX PASS WORD .SO KINDLY HELP RESET MY NEW
    PASS WORD ,

    PAN – APEPB8815P
    NAME – GOUTAM BHATTACHARJEE
    DATE OF BIRTH – 31/12/1970
    FATHER NAME – S K BHATTACHARGE
    ADDRESS : VILL- BAJITPUR
    P.O – HAT GOPALPUR
    P.S – PATASHPUR
    DIST – PURBAMEDINIPUR
    WEST BENGAL,PIN CODE – 721454
    EMAIL – [email protected] your’s faithfully
    goutam bhattachajee

  22. DEAR,

    SIR,
    I HAVE LOST MY PASSWORD RESET ME A PASSWORD
    PAN NO. BHNPK9346J
    DATE OF BIRTH 18/07/1990
    MY NAME HARISH KUMAR S/O THAKUR DASS V.P.O BHUNTAR
    DISTT. KULLU H.P
    PLEASE SEND ME PASSWORD MY MAIL ID [email protected]

  23. DEAR,

    SIR I HAVE LOST MY PASSWORD PLEASE RESET MY PASSWORD
    PAN NO. AFMPM3660H
    MY NAME NAVEEN MALHOTRA S/O GIAN MALHOTRA V.P.O BHUNTAR
    DISTT. KULLU H.P
    MY MAIL ID. [email protected]
    PLEASE SEND ME MY NEW PASSWORD MY MAIL ID

  24. Please help.
    My Name – Radhey shyam solanki
    My Father Name – Laxman Lal solanki
    My Pan No- ACXPS9831N
    DOB-23/09/1967
    Adderess- 5-Diksha Deep-Datanagar-GLabpura pin-311021
    Please Sent Password E-mail id- [email protected]

  25. sir,
    Name :- NARENDRA BALAJI YENURKAR
    fATHER NAME :- BALAJI RAGHUNATH YENURKAR
    DATE OF BIR. 05/06/1955

  26. dear,

    sir,

    pan no. AAMPY4624L
    name : NARENDRA BALAJI YENURKAR
    father name: BALAJI RAGHUNATH YENURKAR
    date of birth: 05/06/1955
    address: ADHOC DISTRICT JUDGE – 1
    YAVATMAL DISTRICT COURT, YAVATMAL – 445001
    [email protected]
    please reset my new password and send me my mail id
    tnx.

  27. dear,

    sir,

    pan no. afypl5728h
    name : rani raj lakshmi
    father name: sh. himat singh
    date of birth: 14/01/1972
    address: vill. chong p.o jalugran
    distt. kullu h.p
    my mail id [email protected]
    please reset my new password and send me my mail id
    tnx.

  28. Name Madhusudhan Mahadev Narvekar
    Fathers Name Mahadev Pandhari Narvekar
    Date of Birth 08/01/1952
    Pan no ADLPN3550A
    Adress House No 1260 Akhada St Estevam Tiswadi Goa Pincode 403106
    Please reset Password

  29. dear

    sir/madam
    i have a lost my password please send me new password
    my name sh. ram nath s/o jhabe ram pan no. alopn2178b
    my mail id [email protected] please send me
    password my mail id
    thnx..

  30. PAN : CMJPS6671L
    NAME : SATHYAMOORTHY
    DATE OF BIRTH : 17.7.1964
    FATHER NAME : VAIRAVAN
    REGISTERED PAN ADRESS : 24, OLD KUYAVARPALAYAM II STREET
    MUNICHALAI
    MADURAI
    TAMILNADU – 625 009

  31. hi I forgot my Client log in password for IT site incometaxefilingindia.gov.in
    Please do the needful.

    My Client PAN no is BKPPK9350P

    Name is K.KALAIVANAN

    DOB is 03-April-1980

    Father’s Name KUNASEKARAN

  32. Hi Friends,i want to know that any one has got solution from income tax department .if yes please reply…

    Thanks…..

  33. name atul naithani father’s name sh. prem dutt naithani pan no. ABMPN5721A
    Adress 28, mohini road dehra dun contact no. 08961000112

    Dear Sir, send me my password to the undergiven mail address

    [email protected]

    regards

    atul naithani

  34. Sir,
    I forget my password and i want to change registered id. please co opereate me.
    JASWANT
    Pan No.:- ARLPJ4703B
    D.O.B:- 07/01/1981
    Son Of:- BHANWAR LAL

  35. hi I forgot my log in password for IT site incometaxefilingindia.gov.in
    Please do the needful.

    My PAN no is AWIPG2767N

    Name is Mohit S Gahlaut

    DOB is 15-Oct-1983

  36. Hi
    I had tried to reset my password with Ackowledgement No. & account No.I succeed to reset but the information reflects as you have to log in on [email protected]. This link i have not found plz.guide

    Details enclosed below

    Name : Arun Gulabrao Kushare

    Pan No. AMQPK6804L

    Date of Birth : 01.12.1976

    Father Name : Gulabrao Kushare

    E-Mail : [email protected]

    Mobile : 09727172360

    Address: G-1, Badar B-1,Behind Pashupatinath Temple,
    GIDC Ankleshwar

    Plz do the needful

  37. Radhey Shyam Tewari says:
    March,31, 2013 at 6:52 PM
    i have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 12-13 however I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.

    Guys if anyone has faced this situation please help as I need to file my ITR for this AY.
    PAN NO-AAXPT2307E
    Name-RADHEY SHYAM TEWARI
    DATE OF BIRTH: 02-10-1950
    FATHER NAME-LAL BAHADUR TEWARI
    REG PAN ADDRESS:9/10/15, PALKI KHANA, FAIZABAD UTTAR PRADESH-224001

  38. Radhey Shyam Tewari says:
    March 31, 2013 at 6:45 PM
    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 11-12 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.
    Guys if anyone has faced this situation please help as I need to file my ITR for this AY.
    PAN NO-AAXPT2307E
    NAME-RADHEY SHYAM TEWARI
    DATE OF BIRTH-02-10-1950
    FATHER NAME-LAL BAHADUR TEWARI
    PAN ADDRESS-9/10/15, PALKI KHANA, FAIZABAD , UTTAR PRDESH-224001

  39. Name of Assessee : Mohammad Nadeem Qureshi
    Fater Name : Nazir Ahmad
    Pan : AAEPQ8750H
    Address : 642, Near Afsar Bhai Kaba Walay, Azam Nagar, Bareilly UP 243001
    DOB : 01/01/1973

    Pl. New Passward in my Mail ID is [email protected]

  40. PAN : AAOCS9037Q
    Name of Assesee : SAJIVOM INSURANCE CONSULTANT AND MARKETING PRIVATE LIMITED
    DOI : 10/08/2010
    Address : P-5/3, Anoop Tower DD Puram, Opp.St. Francis School, Bareilly (UP) 243122

    Pleases New Pasward in New Mail ID

  41. PAN : AAOCS9037Q
    Name : SAJIVOM INSURANCE CONSULTANT AND MARKETING PRIVATE LIMITED
    Date of Incorporation : 10/08/2010
    Status : Private Company

  42. sanjay rana says:
    Your comment is awaiting moderation.
    March 29, 2013 at 10:11 AM
    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: biaps 3018 r
    NAME; nitin shivaram shetty
    DATE OF BIRTH; 09/06/1982
    FATHERS NAME; shivaram shetty
    ADDRESS;14,ram shyam apt,rawal pada,dahisar (east) mumbai – 68 [email protected]

    sanjay rana says:
    Your comment is awaiting moderation.
    March 29, 2013 at 10:06 AM
    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: ayopd4322j
    NAME; nipen hiralal debnath
    DATE OF BIRTH; 20/05/1974
    FATHERS NAME; hiralal debnath
    ADDRESS;ramji shukar chawl,shukar wadi,m.g.road,borivali (east) mumbai – 400 066:- [email protected]

  43. MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: biaps 3018 r
    NAME; nitin shivaram shetty
    DATE OF BIRTH; 09/06/1982
    FATHERS NAME; shivaram shetty
    ADDRESS;14,ram shyam apt,rawal pada,dahisar (east) mumbai – 68 [email protected]

  44. MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: ayopd4322j
    NAME; nipen hiralal debnath
    DATE OF BIRTH; 20/05/1974
    FATHERS NAME; hiralal debnath
    ADDRESS;ramji shukar chawl,shukar wadi,m.g.road,borivali (east) mumbai – 400 066:- [email protected]

  45. MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: AAZPG7630H
    NAME; BABUBHAI GOYANI
    DATE OF BIRTH; 20/01/1967
    FATHERS NAME; RAMJIBHAI GOYANI
    ADDRESS;B-48, RADHAKRISHNA SOCIETY,VARACHHA ROAD, SURAT, GUJARAT, INDIA EMIAL ID :- [email protected]

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