Rectification has become easy since switchover to online but it has its own limitation. In this article I will be covering almost every point related to rectification in terms of:
1) Filing of Income Tax Return
2) Response to intimation u/s 143(1)
3) Reply to Order u/s 154
Also, I would cover issues related to refunds and notice u/s 245 which is being sent by ITO frequently to most of the assessee.
Online Request for Rectification:-
Interest computed u/s 244A (in case of refund)
Even if there is difference of Rs 1 in Income computation between assessee and CPC , CPC sends an intimation ( Though the tax computation does not change)
Interest recomputed u/s 234A, 234B, 234C.
PRE – Requisite for Online Rectification-:
To file your Rectification, you should be a registered user in e-Filing application. Below listed e the steps to file Rectification.
Step 1 – Login to e-Filing application and GO TO à My Account à Rectification Request.
Step 2 – Select Return to be rectified as “Income Tax Return” from the drop down available.
Step 3 – Select the Assessment Year for which Rectification is to be e-Filed. Enter the Latest Communication Reference Number (as mentioned in the CPC Order)
Step 6 – On selecting the option “Taxpayer is correcting data for Tax Credit mismatch only”, three check boxes TCS, TDS, IT are displayed. You may select the checkbox for which data needs to be corrected. Details regarding these fields will be prefilled from the ITR filed. User can add a maximum of 10 entries for each of the selections. No upload of any ITR is required.
On selecting the option “Taxpayer is correcting Data in Rectification”, select the reason for seeking rectification. In this case the 1st option i.e Tax payment had not matched as per CPC order. Here XML is uploaded since the data is big.
Mistakes committed while filing Rectification Request:
Proper System At office place to avoid any errors:
1). Filing of Income Tax Return
For Example: At times the client gets you his Form 16/16A and you fill data as per Form 16. If the data does not match with Form 26 AS , then the assessee will surely get an intimation from CPC.
What to do in such case?
It is better to file return as per Form 26 AS . Then in that case the client needs to ask the organization to revise their TDS return or check where the mistake is and rectify it. If the organization rectifies their mistake, the client can subsequently file a revised return. The other option could be to submit the form 16/16A as the case may be with the Jurisdictional A.O and claim for the credit , which infact is a lengthy process since it takes a lot of time to process through hard copy submission.
Example: Suppose Income from Saving Bank is Rs 10000, Interest on FD is Rs 100000 and any expense claimed under section 57 is Rs 105000. Here maximum deduction under 80TTA would be Rs 5000 and any amount claimed more than that would result in intimation.
2). Response to Intimation u/s 143(1)
More or less for every small reason an intimation is raised by CPC and I have tried to cover as much as possible. I have already covered few in the start of the article and will be covering few more in relation to refund in respective head of information.
3). Reply to Order u/s 154
Replying to order u/s 154 is done in same lines that of intimation . The process is also as same like intimation u/s 143(1). One of the most important factor to take care while replying is that any subsequent rights might get transferred to A.O/AST and things have to be sorted out at ITO.
Note: The transfer of right totally depends on the reply and to the extent the mistakes have been corrected. There is no specific reason as to CPC transferring case to A.O.
Refunds and Issue Related to Refunds:
There are few pre requisites in connection with refund processing if the refunds are not issued due to some reason. I will also be covering reasons as to why Refunds are not issued.
1) Latest Communication number
2) Refund Sequence number (intimation or order)
3) Bank Account number, Name of the Bank And IFSC code
4) Address of the assessee
What happens in the following situation?
1) Cheque Expired :- In this case Refund Re-issue Request needs to be send.
2) Wrong A/c no and ECS refund is issued: In this case the process is identitical to the above process
3) Wrong A/c no and Cheque is Issued: When cheque is issued and wrong A/c no is given the process kind of becomes difficult . Reason being when cheque is issued the system at CPC is updated as refund issued . Hence in this case refund re-issue request is not possible. There are 2 options in such cases:
4) Wrong Address:- If a wrong address is integrated in Income tax return , then there is high possibility your cheque will return and you will be informed about the same through Email or Text message. One needs to follow the same Process as in Option 1.
5) Refund Stuck, No Intimation Received and New Intimation can’t be Requested -: This is a very unique case , but does happen when you change your accountant/ C.A and forget to integrate new email id and phone number to which communication is sent. It so happens that intimation containing information about CPC no and refund sequence number is sent to old or invalid email ID or one cannot get access to it. In such case Request for intimation u/s 143(1), this option under head my account can be accessed and details can be received.
For some reason it so happens that one cannot request intimation u/s 143(1) due to earlier request still pending with CPC .
(Note: This happens due to system errors which have not been solved even now).
In this case the assessee does not have any information so as to file Refund reissue request.
The only option that is left is to call the CPC cell which looks after refunds request and ask them to put a system request for intimation from their side.
(Note: This request cannot be seen in my request list, hence there is no proof for the request. But my personal experience is you receive the intimation or order in your registered email-id in 5-7 working days)
Intimation u/s 245:
I will say this is the talk of the town as most of the assessee have been showered with this letter from the ITO on a regular basis. This is auto generated mail from CPC and send at interval of 45-60 days asking to respond to the tax demand. Issue is not the letter but the list of demand outstanding and a subsequent refund adjustment that is done against the demand.
( Note: One needs to understand that the demand raised u/s 245 is only the actual demand and no interest or penalty accumulated till date have been integrated)
The demand raised u/s 245 can be found online under
My Pending Action → Response to outstanding tax demand after logging into income tax site.
The demands raised is a combination of old demand (offline return) and new demand (online returns). There are lot of demand amongst those that an assessee feels have already been sorted out manually by approaching the Jurisdictional A.O, still the same was listed amongst the demand in Intimation u/s 245. The reason being is that when system changed and all things started getting integrated on Online portal from manual working, lots of demand which were sorted earlier were still listed online.
How to solve the demands listed in Intimation u/s 245?
Online demands whose rectification rights is still with CPC can be solved as explained above in the article. In case of offline demand , there is a procedure listed in the intimation u/s 245 itself on how to respond to outstanding tax demand and nullify it. My personal experience has been inspite of submitting online the demand still stands due to unknown reasons.
Another way to approach this situation is the old way of dealing with it. You need to visit the Jurisdictional A.O and submit the required documents with them and ask them to remove the demand from the system. IF one goes through the outstanding demand list , at times you may find a green arrow pointed adjacent to the demand amount. When you click on it a pdf file is downloaded and a computation sheet is uploaded by your A.O. It is not a notice but the computation of ITO to arrive at the demand. Incase the assessee has the computation sheet he can take that calculation as a base to submit the required working to the A.O.
If reply is not given within 30 days , it is possible that any upcoming refund would be adjusted with the demand outstanding. In that case , to get refund back the assessee need to nullify the demand of the A.Y with which the refund is adjusted and then put a request for the refund.
Please Note: AT Few Places Inputs have been taken from Income Tax E-filing Website.