The Ministry of Corporate Affairs (MCA) has implemented measures to improve the Ease of Doing Business in India by simplifying the processes for incorporating and exiting companies and Limited Liability Partnerships (LLPs), along with expediting merger approvals. To enhance regulatory compliance on the MCA21 Portal, the ministry regularly reviews concerns raised by stakeholders through various channels, including emails, helpdesk systems, ticketing tools, chatbots, and social media. To further address urgent issues, the MCA has formed a special team responsible for managing stakeholder grievances and ensuring efficient resolution. This team will also propose systemic solutions as necessary and provide guidance to stakeholders regarding compliance on the MCA21 Portal. The team consists of key MCA officials and is supported by the service provider LTIM.
Ministry of Corporate Affairs
Measures by MCA to address concerns and guide stakeholders for compliances on MCA21 Portal
Posted On: 25 SEP 2024 10:33AM by PIB Delhi
The Ministry of Corporate Affairs has taken several steps towards Ease of Doing Business, including easy and quicker process of incorporation and exit of companies and Limited Liability Partnerships (LLPs), expeditious approval of mergers etc.
In this connection, for regulatory compliances by the Companies and LLPs on MCA-21 Portal, the MCA has a system of regular review of the concerns of the Stakeholders raised through emails, helpdesk system, ticketing tools, chatbot and Social Media handles.
As a further measure of resolving issues of urgent nature, a special team has been constituted which will look into the grievances for efficient disposal, suggest systemic solution, if required, and provide better guidance to the stakeholders for their compliances on MCA-21 Portal.
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Ministry of Corporate Affairs
Ministry of Corporate Affairs has constituted a special team, which will look into the grievances of stakeholders for efficient disposal, suggest systemic solution, if required, and provide better guidance to the stakeholders for their compliances on MCA-21 Portal. The composition of the team is as follows:
i. Director (eGov), MCA
ii. Joint Director (eGov), MCA
iii. Assistant Director (eGov), MCA
iv. NISG-PMU Head assisted by team member
The Service Provider (LTIM) will extend the required support to the above team.
