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The Central Board of Direct Taxes (CBDT) introduced a crucial change in July 2022, mandating electronic filing of Form 10F. While there was a relaxation granted to non-residents without PAN cards, this grace period has now come to an end. As of October 1, 2023, electronic filing of Form 10F is mandatory for anyone looking to claim treaty benefits, regardless of whether they have a PAN card or not.

Here’s a step-by-step guide to help non-residents navigate the electronic filing process for Form 10F:

Step 1: Access the E-Filing Web Portal

Click on Register on the top right side of the web page

Step 2: Registration Category

  • Select “Others” and then choose “Non-residents not holding and not required to have PAN” from the dropdown menu.

Select Others and then select the option ‘Non-residents not holding and not required to have PAN’ from the drop down

Step 3: Taxpayer Information

  • Fill in the required information, including your full name, date of incorporation/birth, tax identification number, and country of residence.

Select the category of “Taxpayer”

Step 4: Key Person Details

  • Provide the details of the key person, including their name, date of birth, tax identification number, and designation.

Insert the details of Key Person – Name, Date of Birth, Tax identification number and designation

Step 5: Contact Information

  • Offer contact details for the key person and provide a secondary email and contact details. Please note that you’ll receive a one-time password (OTP) on your primary mobile number and email ID.

Provide contact details of Key Person and also provide secondary e-mail and ID and contact

Step 6: Postal Address

  • Input the postal address of the company.

Insert postal address of the company

Step 7: OTP Confirmation

  • Enter the OTP received on your primary email ID and primary mobile number.

Enter the OTP received on Primary e-mail ID and primary mobile number

Step 8: Document Attachments

  • Attach the required documents, such as the Tax Residency Certificate, as necessary

Attach the required documents ( Tax Residency Certificate etc)

Step 9: Submission

  • Once you’ve completed all the previous steps, submit the Form.

By following these steps, non-residents can efficiently file their Form 10F on the Income Tax portal. Electronic filing of Form 10F is crucial for claiming Tax Treaty benefits, and this guide ensures that you meet all the requirements seamlessly.

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14 Comments

  1. Laurie Ashcroft says:

    Hi, looking to register as Non-Residents not holding and not required to have pan. What are the requirements for the Key person? Would this need to be a statutory director or can this be finance leadership?

  2. Sue says:

    This is a dreadful system I’ve spent days trying to register – no help arrives.
    I’ve done everything correctly but no OTP comes to my phone – I get email OPT number ok, but no phone. I’m still waiting for a call back. We are based in Europe.

  3. Sadhana Khatri says:

    Hi, I am from Nepal and want to register as “Non-Residents not holding and not required to have PAN” for generating 10F form online, however I didnt get OTP on our mobile number.

  4. Rajesh G says:

    While e verification of Form 10 F using Mobile OTP an error message keeps coming up – ” Invalid Format for ARN”. Kindly help us to resolve this issue

  5. Amit Jain says:

    Facing issue while submitted Password and Personalise Massage.

    Below error showing

    Error :Your current request has been expired due to idle time limit exceed.Kindly proceed with fresh request.

    We already tried in different browser/different laptop/different Internet Network and cleared all Cookies also.

    Suggest how to resolve this issue we tried 7-8 times.

    1. Manish says:

      hi.. did the error get resolved ? if yes, please share how.. we are facing the same issue for many days now and no help.
      Error :Your current request has been expired due to idle time limit exceed.Kindly proceed with fresh request.

  6. BL says:

    At the last step, the system throws up an error “Your current request has been expired due to idle time limit exceed.Kindly proceed with fresh request.” but keeps throwing up this error despite re-doing a fresh reqeust.

  7. SEHEE says:

    Dear, Sir,
    I’m working on Korean law firm and our India client requires us to submit Form 10F on the site. Our firm has PAN and we registed the site with this information, however, we failed submit the form. (Fail message: Warning :Either your Principal contact has not registered a DSC with e-filing or validity of the Digital Signature Certificate registered by your Principal Contact in e-filing has expired. Please ask your Principal Contact to login to his e-filing account and register a Valid DSC by navigating to Profile -> Register DSC) In this regard, how we can submit Form 10F on the site? Is is possible if we re-regist our ID on the site as a “Non-residents not holding and not required to have PAN” and then submit the form? Otherwise, if there are any solutions about this matter, please help us.

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