Accessing the GST e-Invoice portal requires the same login credentials as the GST portal. Once logged in, taxpayers can enable e-Invoicing voluntarily by selecting the “Enable Me for e-Invoice” option after accepting a self-declaration. Some common issues include the inability to see the dashboard, which is resolved by logging in, and difficulty searching for an Invoice Reference Number (IRN), often due to incomplete information. Captcha appears if the taxpayer isn’t logged in when searching for an IRN. Taxpayers can search for either IRN or Supplier GSTIN, but not both simultaneously. Additionally, TCS taxpayers cannot issue e-Invoices. To view the Aggregate Annual Turnover (AATO) status or access other features like filing the e-Invoice Exemption Declaration, taxpayers must log in to the portal. Exemptions from e-Invoicing apply to certain categories such as Special Economic Zone Units, banking companies, non-banking financial companies (NBFCs), goods transport agencies, and more. If the “Enable Me for e-Invoice” tile is locked, logging in will resolve the issue. For exemption declarations, taxpayers need to complete a self-declaration form available on the dashboard.
FAQs > e-Invoice System
1. How can I log in to the e-Invoice portal (https://einvoice.gst.gov.in)?
To log in to the e-Invoice portal, the taxpayer can use the same login credentials as taxpayer GST portal account. This means that taxpayer can simply enter taxpayer GST login username and password to access the e-Invoice portal (https://einvoice.gst.gov.in). If the taxpayer is already logged in to the GST portal, the taxpayer will be directly logged in to the e-Invoice portal without having to enter login credentials again.
2. My e-Invoice is not enabled; how can I enable it voluntarily?
If e-Invoice is not enabled, they can enable it voluntarily by following these steps:
i. Use taxpayer GST login credenals for logging into the e-Invoice portal.
ii. On the Dashboard of the portal, click on Enable Me for the e-Invoice tile.
iii. Alternavely, on the portal, click on the Dashboard tile under Quick Actions, click on “Enable Me for e-Invoice” option.
iv. Tick the declaraon check box and click on the SUBMIT buon.
v. Taxpayer will be enabled aer successful verificaon of the self-declaraon form and a success
message will be displayed.
Once e-Invoice is enabled for a taxpayer, he/she can start using any of the IRPs portal for reporting e-Invoices.
3. I am not able to see the Dashboard tab. How can I use the Dashboard tab?
To access the Dashboard tile on the e-Invoice portal (https://einvoice.gst.gov.in), taxpayer must first log in using GST login credentials. The Dashboard tab will not display in pre-login mode. Once the taxpayer is logged in, the taxpayer should be able to navigate to the Dashboard tile.
4. Can TCS taxpayers issue e-Invoices?
TCS GSTINs are not allowed to issue e-Invoices for the supplies made by them. If the TCS GSTINs intend to register for issuing e-Invoices on behalf of their suppliers, taxpayer can do so by registering themselves on any notified Invoice Registration Portal (IRP).
5. Why do I get a captcha when I search IRN?
If the taxpayer is not logged in on the e-Invoice portal, the taxpayer will get a captcha to proceed searching I RN.
6. I am not able to search for my IRN, an error message is popping up. Why?
If the taxpayer is unable to search for IRN and an error message pops up, it could be due to an incorrect or incomplete entry of the taxpayer 64-digit Invoice Reference Number. Make sure to enter the complete and accurate IRN to check its status on the e-Invoice portal.
7. Can I search IRN with Supplier GSTIN option?
Taxpayer can only search using any one option. If the taxpayer select IRN, then the Supplier GSTIN option will be disabled. However, if the taxpayer select Supplier GSTIN, the IRN will be disabled.
8. I am not able to see my AATO status. How can I check my AATO status?
Taxpayer must log in to the e-Invoice portal to check taxpayer AATO status. Please note that the AATO status is not visible in pre-login mode. Taxpayer will be required to enter GST login credentials to log in to the e-Invoice portal. After login, select View/Update AATO option from Services menu. Taxpayer will be re-directed to the GST portal to view/edit the AATO.
9. Why is there a lock icon the tab Enable Me for e-Invoice?
When in pre-login mode, the taxpayer will see a red colour lock icon next to the Enable Me for e-Invoice tile, along with a message indicating that the taxpayer needs to log in to the e-Invoice portal to access this feature. Simply log in to the e- Invoice portal to unlock the tab and gain access to this functionality.
10. How can I file e-Invoice e Exemption Declaration form?
To file an e-Invoice exemption Declaration, login to the e-Invoice portal, click e-Invoice Exemption Declaration le on the dashboard > select Category from drop-down > fill self–declaration form > click SUBMIT button.
11. Which class of taxpayers are eligible to file e-Invoice Exemption declaration?
The following registered persons are exempt from the generation of e-Invoice and are eligible to file e-Invoice
Exemption declaration:
I. Special Economic Zone Units
II. Insurance or Banking company or financial institution including NBFC.
III. Non-Banking financial company
IV. Goods Transport Agency (GTA) supplying services in relation to transportation of goods by road in a goods carriage.
V. Supplier of passenger transportation service
VI. Supplier of services by way of admission to exhibition of cinematograph films in multiplex screens
VII. Government Departments
VIII. Local Authorities
Manual > e-Invoice System
What is the e-Invoice system and how can I use the e-Invoice facility provided by the GSTN?
The e-Invoice system requires taxpayers to generate invoices for their transactions and report them to the IRPs in a standard format (known as Schema). To use the e-Invoice facility, taxpayers need to first ensure that they are eligible to use this facility. Once they are eligible, they need to register themselves on any of the Invoice Registration Portals (IRP) and obtain a unique Invoice Reference Number (IRN) for each invoice generated. The e-Invoice system also provides additional features such as real-time validation, auto-population of invoice data, and integration with GST returns. Furthermore, it is important to note that GSTN has launched a master portal (https://einvoice.gst.gov.in) for all e-Invoice related information. This portal provides facilities such as check enablement status, master code, IRN search, e-Invoice JSON download, and other important features. It also hosts functions that are common to all IRPs, such as check enablement status and self enablement functions, making it a one-stop for all e-Invoice related information.
Download to Read Full FAQs & Manual on e-Invoice System under GST
