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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. ASHES SAHA says:

    Please Help me to reset my forgot pass word My fathers name is chittaranjan Saha my date of birth is 17/04/1983 my PAN is AXYPS2672R

  2. ASHES SAHA says:

    I Have lost my PASS WORD My name is ASHES SAHA Son Of Chittaranjan Saha My Date of Birth is 17/04/1983 My PAN is AXYPS2672R Please send my PASS WORD

  3. BISWAJIT DUTTA says:

    DEAR,

    SIR,
    I HAVE LOST MY PASSWORD RESET ME A PASSWORD
    PAN NO. ANKPK3507F
    DATE OF BIRTH 12/10/1968
    MY NAME BHAJAN KUNDU S/O TARAPADA KUNDU V.P.O DIGNAGAR.
    DISTT. NADIA
    PLEASE SEND ME PASSWORD MY MAIL ID biswatax23@yahoo.com

  4. konda suprabha says:

    Please send my password to the above mail ID
    My PAN No.ABEPS2737D
    My Name: Konda Suprabha
    My Mail ID:jkreddyandco@jkreddyandco.com

  5. Venkata Durga Prasad Yadavalli says:

    PAN AAHPY4328C
    PAN Holder’s Name Yadavalli Venkata Durga Prasad
    Date of Birth 28th September, 1960
    Father’s Name Yadavalli Chakradhara Rao
    Registered PAN Address : H.No.1-4-880/13, “Siva Kripa”, Bank of Baroda Colony, New Bakaram, Hyderabad – 500 080

  6. RANI RAJ LAKSHMI says:

    RANI RAJ LAKSHMI says:
    July 2, 2013 at 12:12 PM

    DEAR,

    SIR,

    FORGOTTEN MY PASSWORD
    MY NAME RANI RAJ LAKSHMI
    PAN NO. AFYPL5728H
    FATHER NAME: HIMAT SINGH
    D.O.B 14/01/1972
    ADDRESS: VILL. CHONG P.O JALUGRAN
    DISST. KULLU H.P 175101
    MY MAIL ID JOGINDERTHAKUR45@GMAIL.COM

  7. MEENA RAM says:

    MEENA RAM says:
    July 2, 2013 at 12:19 PM

    DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS MEENA RAM
    PAN NO. AODPR1780F
    FATHER NAME: ROOP DASS
    D.O.B 04/07/1956
    ADDRESS: VILL. CHOTI KANDI P.O NEUL
    DISTT. KULLU H.P
    MY MAIL ID : JOGINDERTHAKUR45@GMAIL.COM
    SENT MY MAIL ID PASSWORD

  8. BELI RAM says:

    MEENA RAM says:
    July 2, 2013 at 12:19 PM

    DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS MEENA RAM
    PAN NO. AODPR1780F
    FATHER NAME: ROOP DASS
    D.O.B 04/07/1956
    ADDRESS: VILL. CHOTI KANDI P.O NEUL
    DISTT. KULLU H.P
    MY MAIL ID : JOGINDERTHAKUR45@GMAIL.COM
    SENT MY MAIL ID PASSWORD

  9. Ravindra Singh says:

    Ravindra Singh Says,

    I am Ravindra Singh
    Father Name Ganesh singh
    Date of birth : 08/06/1967
    Pan No AIXPG3343D
    Address: No 11, Tara Nilaya, Lakshmamma layout, RMV II Stage, NagashettyHally, Bangalroe -560080
    New e mail: for reset :- venkatachalam307@gmail.com
    I have registered my id but I have not received to active. Please sent my new mail.
    thanks

    regars
    ravindra singh
    04/07/2013

  10. BIBHUTI TAID says:

    Sir/Madam,
    I have lost my income tax India online filing password, so please re issued my password.
    My Name is SRI BIBHUTI TAID
    S/O. BAPUDHAR TAID
    D.O.B. : 01/03/1967
    PAN. : AEAPT2262F.
    ADDRESS : NA ALI, BONGALPUKHURI, JORHAT (ASSAM) 785001.
    CONTRACT NO. +91 9435595953 (M).

  11. BIBHUTI TAID says:

    Sir/Madam,
    I have lost my Password. so please issued me new password.
    My Name is SRI BIBHUTI TAID
    S/O. BAPUDHAR TAID
    D.O.B. 01/03/1967
    PAN : AEAPT2262F

  12. BISWAJIT DUTTA says:

    DEAR,

    SIR,
    FORGOTTEN MY PASSWORD
    MY NAME IS KANAI LAL DUTTA.
    PAN NO. AFZPD4830M
    FATHER NAME: BISWANATH DUTTA
    D.O.B 17/09/1962
    ADDRESS: VILL. PALASI PARA P.O TEHATTA
    DISTT. NADIA.
    MY MAIL ID : biswatax23@yahoo.com
    SENT MY MAIL ID PASSWORD

  13. RISHIPAL SIDDHARTHA says:

    Please send my income tax password.

    NAME-RISHIPAL SIDDHARTHA
    PAN NO-ACGPS6729Q
    D.O.B – 08/03/1962
    FATHER’S NAME-SHRI ATAR SINGH

  14. RANI RAJ LAKSHMI says:

    DEAR,

    SIR,

    FORGOTTEN MY PASSWORD
    MY NAME RANI RAJ LAKSHMI
    PAN NO. AFYPL5728H
    FATHER NAME: HIMAT SINGH
    D.O.B 14/01/1972
    ADDRESS: VILL. CHONG P.O JALUGRAN
    DISST. KULLU H.P 175101

  15. PALLAVIBEN says:

    please sent new i.t.passward
    PAN :- ACHPK3626R
    NAME :- PALLAVIBEN MAHESHKUMAR KAYASTH
    D.O.B. :- 16/05/1962
    FATHER NAME :- JAYANTILAL MAGANLAL AMODIYA
    ADDRESS :- NEW CIVIL CORT, AT.& PO. MANGROL, TA. MANGROL, DI. SURAT. 394410
    Email – prit_patel28@yahoo.co.in

  16. TYAGARAJ SHRIPATI PATIL says:

    Sir,
    I forget my password and i want to change registered id. please co opereate me.

    Pan No.:- ALYPP8427B
    Holder Name :- Tyagaraj Shripati Patil
    D.O.B:- 31/05/1982
    Son Of:- Shripati Vittal Patil

  17. goutam bhattacharjee says:

    DEAR SIR I LOST MY INCOME TAX PASS WORD .SO KINDLY HELP RESET MY NEW
    PASS WORD ,

    PAN – APEPB8815P
    NAME – GOUTAM BHATTACHARJEE
    DATE OF BIRTH – 31/12/1970
    FATHER NAME – S K BHATTACHARGE
    ADDRESS : VILL- BAJITPUR
    P.O – HAT GOPALPUR
    P.S – PATASHPUR
    DIST – PURBAMEDINIPUR
    WEST BENGAL,PIN CODE – 721454
    EMAIL – balarambhunia@ymail.com your’s faithfully
    goutam bhattachajee

  18. Radhey shyam solanki says:

    Please help.
    My Name – Radhey shyam solanki
    My Father Name – Laxman Lal solanki
    My Pan No- ACXPS9831N
    DOB-23/09/1967
    Adderess- 5-Diksha Deep-Datanagar-GLabpura pin-311021
    Please Sent Password E-mail id- rssolanki195@gmail.com

  19. NARENDRA BALAJI YENURKAR says:

    dear,

    sir,

    pan no. AAMPY4624L
    name : NARENDRA BALAJI YENURKAR
    father name: BALAJI RAGHUNATH YENURKAR
    date of birth: 05/06/1955
    address: ADHOC DISTRICT JUDGE – 1
    YAVATMAL DISTRICT COURT, YAVATMAL – 445001
    advamanvarma@yahoo.in
    please reset my new password and send me my mail id
    tnx.

  20. rani raj lakshmi says:

    dear,

    sir,

    pan no. afypl5728h
    name : rani raj lakshmi
    father name: sh. himat singh
    date of birth: 14/01/1972
    address: vill. chong p.o jalugran
    distt. kullu h.p
    my mail id joginderthakur45@gmail.com
    please reset my new password and send me my mail id
    tnx.

  21. Madhusudhan Mahadev Narvekar says:

    Name Madhusudhan Mahadev Narvekar
    Fathers Name Mahadev Pandhari Narvekar
    Date of Birth 08/01/1952
    Pan no ADLPN3550A
    Adress House No 1260 Akhada St Estevam Tiswadi Goa Pincode 403106
    Please reset Password

  22. SATHYAMOORTHY says:

    PAN : CMJPS6671L
    NAME : SATHYAMOORTHY
    DATE OF BIRTH : 17.7.1964
    FATHER NAME : VAIRAVAN
    REGISTERED PAN ADRESS : 24, OLD KUYAVARPALAYAM II STREET
    MUNICHALAI
    MADURAI
    TAMILNADU – 625 009

  23. KALAIVANAN says:

    hi I forgot my Client log in password for IT site incometaxefilingindia.gov.in
    Please do the needful.

    My Client PAN no is BKPPK9350P

    Name is K.KALAIVANAN

    DOB is 03-April-1980

    Father’s Name KUNASEKARAN

  24. atul naithani says:

    name atul naithani father’s name sh. prem dutt naithani pan no. ABMPN5721A
    Adress 28, mohini road dehra dun contact no. 08961000112

    Dear Sir, send me my password to the undergiven mail address

    anaithani@indianoil.in

    regards

    atul naithani

  25. vinod chhangani says:

    Sir,
    I forget my password and i want to change registered id. please co opereate me.
    JASWANT
    Pan No.:- ARLPJ4703B
    D.O.B:- 07/01/1981
    Son Of:- BHANWAR LAL

  26. Mohit S Gahlaut says:

    hi I forgot my log in password for IT site incometaxefilingindia.gov.in
    Please do the needful.

    My PAN no is AWIPG2767N

    Name is Mohit S Gahlaut

    DOB is 15-Oct-1983

  27. Arun Kushare says:

    Hi
    I had tried to reset my password with Ackowledgement No. & account No.I succeed to reset but the information reflects as you have to log in on taxxxx@dataone.in. This link i have not found plz.guide

    Details enclosed below

    Name : Arun Gulabrao Kushare

    Pan No. AMQPK6804L

    Date of Birth : 01.12.1976

    Father Name : Gulabrao Kushare

    E-Mail : arunkushare@gmail.com

    Mobile : 09727172360

    Address: G-1, Badar B-1,Behind Pashupatinath Temple,
    GIDC Ankleshwar

    Plz do the needful

  28. RADHEY SHYAM TEWARI says:

    Radhey Shyam Tewari says:
    March,31, 2013 at 6:52 PM
    i have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 12-13 however I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.

    Guys if anyone has faced this situation please help as I need to file my ITR for this AY.
    PAN NO-AAXPT2307E
    Name-RADHEY SHYAM TEWARI
    DATE OF BIRTH: 02-10-1950
    FATHER NAME-LAL BAHADUR TEWARI
    REG PAN ADDRESS:9/10/15, PALKI KHANA, FAIZABAD UTTAR PRADESH-224001

  29. DIBYA JYOTI SINHA says:

    Radhey Shyam Tewari says:
    March 31, 2013 at 6:45 PM
    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 11-12 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.
    Guys if anyone has faced this situation please help as I need to file my ITR for this AY.
    PAN NO-AAXPT2307E
    NAME-RADHEY SHYAM TEWARI
    DATE OF BIRTH-02-10-1950
    FATHER NAME-LAL BAHADUR TEWARI
    PAN ADDRESS-9/10/15, PALKI KHANA, FAIZABAD , UTTAR PRDESH-224001

  30. Mukesh Kumar Mishra says:

    PAN : AAOCS9037Q
    Name of Assesee : SAJIVOM INSURANCE CONSULTANT AND MARKETING PRIVATE LIMITED
    DOI : 10/08/2010
    Address : P-5/3, Anoop Tower DD Puram, Opp.St. Francis School, Bareilly (UP) 243122

    Pleases New Pasward in New Mail ID

  31. Mukesh Kumar Mishra says:

    PAN : AAOCS9037Q
    Name : SAJIVOM INSURANCE CONSULTANT AND MARKETING PRIVATE LIMITED
    Date of Incorporation : 10/08/2010
    Status : Private Company

  32. sanjay rana says:

    sanjay rana says:
    Your comment is awaiting moderation.
    March 29, 2013 at 10:11 AM
    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: biaps 3018 r
    NAME; nitin shivaram shetty
    DATE OF BIRTH; 09/06/1982
    FATHERS NAME; shivaram shetty
    ADDRESS;14,ram shyam apt,rawal pada,dahisar (east) mumbai – 68 scrana1981@gmail.com

    sanjay rana says:
    Your comment is awaiting moderation.
    March 29, 2013 at 10:06 AM
    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: ayopd4322j
    NAME; nipen hiralal debnath
    DATE OF BIRTH; 20/05/1974
    FATHERS NAME; hiralal debnath
    ADDRESS;ramji shukar chawl,shukar wadi,m.g.road,borivali (east) mumbai – 400 066:- scrana1981@gmail.com

  33. sanjay rana says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: biaps 3018 r
    NAME; nitin shivaram shetty
    DATE OF BIRTH; 09/06/1982
    FATHERS NAME; shivaram shetty
    ADDRESS;14,ram shyam apt,rawal pada,dahisar (east) mumbai – 68 scrana1981@gmail.com

  34. sanjay rana says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: ayopd4322j
    NAME; nipen hiralal debnath
    DATE OF BIRTH; 20/05/1974
    FATHERS NAME; hiralal debnath
    ADDRESS;ramji shukar chawl,shukar wadi,m.g.road,borivali (east) mumbai – 400 066:- scrana1981@gmail.com

  35. mukesh says:

    MY PAN No is registered by some one, and he did not give password. so I could not file my return on e-filling. so I am requesting you to kindly reset my password with above mentioned e.mail.
    Below are My Pan Card Details
    PAN: AAZPG7630H
    NAME; BABUBHAI GOYANI
    DATE OF BIRTH; 20/01/1967
    FATHERS NAME; RAMJIBHAI GOYANI
    ADDRESS;B-48, RADHAKRISHNA SOCIETY,VARACHHA ROAD, SURAT, GUJARAT, INDIA EMIAL ID :- mukeshnadoda@gmail.com

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