Whom should I contact for refund related queries?

For any refund related query the taxpayer should contact Aaykar Sampark Kendra at 0124 2438000 or email at refunds@incometaxindia.gov.in

In case return is submitted at Centralised Processing Centre (CPC) Bangalore, the taxpayer can contact CPC on 1-8004252229 or 080-43456700.

Whom do I contact for queries related to payment of refund which has been processed by ITD?

For any payment related query the taxpayer should contact SBI at 18004259760 or email at itro@sbi.co.in.

My refund details are showing wrong in Form 26AS. How can I correct it?

The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). The Cash Management Product department of SBI (CMP SBI) processes the refunds under the refund banker scheme. Details of refunds are forwarded to CMP SBI by the ITD. The tax payer should contact SBI at the following address:-

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Contact no: 18004259760 or email at itro@sbi.co.in

I have received refund in my bank A/C through ECS, but Form 26AS reflects mode of payment as ‘Paper’.

The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). The Cash Management Product department of SBI (CMP SBI) processes the refunds under the refund banker scheme. The tax payer should contact SBI at the following address:-

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Contact no: 18004259760 or email at itro@sbi.co.in

How do I know whether my refund is in process at ITD in Form 26AS?

Form 26AS displays only the refund paid by Income Tax Department. There is no provision in Form 26AS to view in-process or pending refunds. The tax payer should contact Aaykar Sampark Kendra at 0124 2438000 or email at refunds@incometaxindia.gov.in .

In case return is submitted at Centralised Processing Centre (CPC) Bangalore, the taxpayer can contact CPC on 1-8004252229 or 080-43456700.

The Assessing officer has refused to grant me refund saying credit entry is not reflecting in their system. What should I do?

You can submit copy of Form 26AS to assessing officer. For further clarification please contact Aaykar Sampark Kendra at 0124 2438000 or email at refunds@incometaxindia.gov.in.

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Tags : Form 26AS (59) Income Tax Refund (204)

42 responses to “Whom should Assessee contact for Income Tax refund related queries”

  1. Bonnie Mendonca says:

    My itr was filled 4 months back by my ca , byt still not recived the refund.when asked about delay to my CA he says only 1 thing, pending from ITR department.

    Asked what is the issue no proper answer is been given to me.

    Please help in knowing the status .

    Pan no is ALTPM6315q

  2. K.Manoharan says:

    I am a retired Bank employee from Bangalore, I have received Intimation u/s143(1) from CPC Bangalore determining refund and same refund is adjusted against wrong demand of earlier Assessment years.So Kindly tell me What Procedure should i follow to sort the issue of Erroneous demand adjustment? and How will Issue Refund after deletion of old wrong demand ? CPC or ITO ?

  3. PRANAB BANIK says:

    Dear Sir, my pan is BNNPB7743Q refund issue from cpc but bankar said my account no. is wrong, but my account no. is right.please do something .

  4. Dr Sundeep Nigam says:

    govt contribute 50% share and employee contribute 50% to his pension fund.Is amount contributed by govt in pension fund part of salary of govt employee for computation of income tax purpose ?

  5. NITESH DAGA says:

    return of refund cheque

    MY PAN NO IS AERPD2913C ANRI WARD 4

    MY REFUNDS CHEQUE RETURN TO YOU BECAUSE I WAS NO AVAILABLE PLS RESENT THE SAME CHEQUE .

    REF NO. OF SPPED POST NO EA757692909IN. FOR FY 2011-12, A.Y.2012

  6. Chandra Kumar Rai says:

    I Had file my tax refund through agent but I received ITR – V form and refund isn’t credited due to incorrect account no due to mistake hence I approached with him now getting trouble from him]. However said refund amount is released by Income tax dept on 17 Nov 2015 till date agent dont act upon this matter plz guide me.

  7. NITIN MEHTA says:

    i am ca of mr.f m lobo.i have posted refund order for revalidation on 11/3/2015 and correction for a/c no.,but where now i should contact?

  8. Sunita Tauro says:

    Not received income Tax refund for the assessment year 2015-2016 awaiting refund
    how to contact assessment officer

    please help

  9. Venkat says:

    Dear Sir,
    Please suggest, how can i get the acknowledgement confirmation receipt
    i.e 143/1 details from assessment year 2006 to 2013.

    Regards,
    Venkat

  10. r am ratan behera says:

    Respected Sir,
    could you please look into this case and help Rly staff those dont no ITR filling. the broker akashrout01@gmail.com mob (9090227200) filling rly staff ITR file so FORM NO.16 TOTAL INCOME 398566 (2014-2015) in ITR FILE mentioned TOTAL INCOME 353878 SO Rly staff GOT 10310 RUPEES REFUND near about 200 staff got checks. the broker mentioned acknowledgement also false signature . after receiving check broker demanding 30%. plz block above email and mob no help RLY staff .and your ITR SOFTWARE improve with your team.

  11. sirajuddin says:

    Intimation u/s143(1) from CPC Bangalore determining refund and same refund is adjusted against wrong demand of earlier Assessment years.
    So Kindly tell me What Procedure should i follow to sort the issue of Erroneous demand adjustment? and How will Issue Refund after deletion of old wrong demand ? CPC or ITO ?
    – See more at: https://taxguru.in/income-tax/assessee-contact-income-tax-refund-related-queries.html#sthash.HgbKZWaZ.dpuf

  12. daljit singh says:

    Sir not receive refund for 2013-14 & 2014-2015 pl reply sir

  13. sachin jaywant keer says:

    dear sir, my pan no is – ajgpk9379k & my birthdate is 04/01/1971.
    i am e- filing of my returens but My Refund is not recieved till date please process as early as possible.

    regards
    sj keer

  14. Deepak says:

    Dear Sir,

    First of all check out the demand in which A.Y it has been raised? & by whom it has been raised? CPC or Jurisdiction Officer. U will have to file rectification u/s 154 of Income Tax Act in that particular year for dismiss of demand. Also you will recieve refund of wrongly adjusted demand in that particular A.Y only.

    Regards
    Deepak Chugh
    9251662206

  15. ASHA GUPTA says:

    Dear Sir, My pan no. AJFPG5900M and My Birth date is 17.10.1982. I have filed my returns at ambala cantt.for the year 2012-13. But my Refund is not recieved till date please process as early as possible

  16. Dhiraj kumar says:

    I filed income tax in march but I have not received refund of 9200 yet my pan no is BGDPK4200J and date of birh is 12/03/1981 pls do immediately because it is already delayed.

  17. Tarun kumar says:

    My message is that I was filled the return for assessment year 2014-15 my pan no. Is bktpk9383. My refund amt is 4000 and why is not transfer in my account.

  18. Savio says:

    Hello Sir,

    I got my salary for the month of Dec 2013 to March 2014 in May 2014 as a lump sum amount. In my form 16 of the company its not mentioned. So , i want to know if i have to mention this amount in the financial year 2013-2014 or mention it in the next financial year (2014- 2015) ?

  19. Amit Baraiya says:

    Dear Sir,My pan no. BTKPB2316J and My Birth date is 02.06.1960 i am e- filing of my returens but My Refund is not recieved till date please process as early as possible

    please help me

    Amit Baraiya
    Ahmedabad 382435
    Mo No:- 9724129352

  20. Rajeshkumar says:

    Dear Sir,My pan no. AVWPR7722H and My Birth date is 21.05.1988 i am e- filing of my returens but My Refund is not recieved till date please process as early as possible

    Regards
    Rajeshkumar. R
    Chennai

  21. harbhajan singh says:

    Harbhajan Singh says:

    14.05.14

    Dear Sir,My pan no. AAEPH0930L and My Birth date is 22.01.1955 i am e- filing of my returens but My Refund is not recieved till date please process as early as possible

    Regards
    Harbhajan Singh
    Pin cod 305901 Rajasthan
    09214337521

  22. Manju sharma says:

    Dear Sir,My pan no. AXEPS9068D and My Birth date is01.05.1969 i am e- filing of my returens but My Refund is not recieved till date please process as early as possible

    Regards
    MANJU SHARMA SARWAR
    Pin cod 305403 Rajasthan

  23. BHANU PRATAP SINGH says:

    Status of your tax refund

    Permanent Account Number (PAN) BSDPS1517G
    Assessment Year 2010-2011

    Mode of Payment Reference Number Status Date* Speed Post Ref. no
    Refund cheque CMPP7313682 Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encasement within 90 days from the date of issue. Contact your assessing officer for fresh release of refund. Jul 17, 2011 EQ813906078IN

  24. samsher kadir sheikh says:

    dear sir, mysely SAMSHER KADIR SHEIKH have not received my IncomeTax Return for
    Assessment Year 2013-14 . ITR -V e-Filing Acknowledgement Number and Date is
    647764300080713 ,23-09-2013
    CPC/1314/G4/81946791
    pan no-BJKPS4410A

    pl release refund soon

  25. vinod b solanke says:

    When I receive my it refunnd of 2013-2014 my pan no-BEAPS4432P

  26. Sohanpal says:

    Dear Sir /Madam

    I have mentioned wrong ac no during ITR filling.So my refund amount could not entered my account.
    My right ac no is 043501000213 please help what possible.

    Regards,
    Sohanpal

  27. B.VADIVELAN says:

    MY PAN NO IS ALPPV0330A MY REFUND USEFUL HOSPITAL FURTHER TREATMENT PLEASE DO THE NEEDFUL TO HIM,BY B.VADIVELAN

  28. avinash says:

    I have paid the IT for the year from 2010-2011 and 2011-2012 but till now, i have not yet received the refund? and now i have lost my acknowledgement card also…. How to claim my refund amount from the IT department?

  29. avinash says:

    I have paid the IT for the year from 2010-2011 and 2011-2012 but till now, i have not yet received the refund? and now i have lost my acknowledgement card also…. How to claim my refund amount from the IT department?

  30. avinash says:

    I have paid the IT for the year from 2010-2011 and 2011-2012 and subsequently handed over the same to my Auditor? Nut, till now, i couldn’t get the refund cheques? How to claim my refund amount from the IT department?

  31. jai shankar says:

    whom should i contact for knowing the status of my refund for which i had applied for. I am a central govt employee

  32. jai shankar says:

    i had applied for refund of income tax for the 2009-10, 2010-11 & 2011-12 but I have not received any refund so far and i even do not know how do i get to know the status of my refund applications

  33. Ammamuddin Ahmed says:

    Dear Sir/Madam,

    I have received the acknowledgment copy on 16-1-2013 relating to TDS refund challan.
    But the website does’nt show any status of the refund it shows to contact the assesing officer.
    I have contacted the accessing officer but he told me that the file has not been sent from CPC bangalore.

    Now 3 months is nearing to my TDS refund.

    Kindly let me know whom to contact for my status for TDS refund.

    with regards,

    A.Ahmed

  34. S.Bharanidharan says:

    I have paid the IT for the year from 2008-09,09-10 & 11-12 and subsequently handed over the same to my Auditor? Nut, till now, i couldn’t get the refund cheques? How to claim my refund amount from the IT department?

  35. Tejosh Saini says:

    In the beginning of this year I had declared an exemption under Sec 80DD to my employer. However due to ignorance I failed to get the medical certificate from State medical board for claiming this deduction.
    Is it possible now to get the certificate from medical board or is this to be prepared at the beginning of financial year only since when I claimed this exemption?

  36. n satya devi says:

    I FILED INCOMTAX RETURNS IN INCOMETAX DEPARTMENTS IN HYDERABAD I AM NOT RECEIVED REFUND SUGGEST ME PLEASE

    ABZPN6005C

  37. n satya devi says:

    sir i filed my returns in department of incomr tax hyderabad i am not yer received my refund kindly suggest me

    ABZPN6005C

  38. Sudhir Ghenand says:

    I have filed Income Tax Return online for FY 2010-11 & FY 2009-10. I forgot to put bank details. Now i want to update bank details into the system of income tax department mannually. How Shall I proceed.

  39. Manoj T G says:

    I am representing my company From Mumbai. The Intimation u/s143(1) from CPC Bangalore determining refund and same refund is adjusted against wrong demand of earlier Assessment years.

    So Kindly tell me What Procedure should i follow to sort the issue of Erroneous demand adjustment? and How will Issue Refund after deletion of old wrong demand ? CPC or ITO ?

  40. Manoj kumar says:

    I want to change my address for PAN card.How I can do this?

  41. shrawan Rupsing Pawar says:

    Dear Sir,My pan no. AHVPP3129R and My Birth date is 15.07.1969 i am e- filing of my returens but My Refund is not recieved till date please process as early as possible

    Regards
    S. R. Pawar

    09371333017

  42. Hitesh Solanki says:

    I am Chartered Accountant From Mumbai,My most of client received Intimation u/s143(1) from CPC Bangalore determining refund and same refund is adjusted against wrong demand of earlier Assessment years.

    So Kindly tell me What Procedure should i follow to sort the issue of Erroneous demand adjustment? and How will Issue Refund after deletion of old wrong demand  ? CPC or ITO ?

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