Article contains FAQs on Cancellation of Over the Counter (OTC) Challan, Manual on Cancellation of Over the Counter (OTC) Challan and also answers the query  related to cancellation of OTC Challan and payment for a Cancelled Challan.

A. FAQs on Cancellation of Over the Counter (OTC) Challan

Q.1. Can I cancel a OTC Challan?

Ans. Yes, you can cancel a OTC Challan which is not paid from the Challan History. Navigate to Services > Payments > Challan History to cancel such OTC Challan.

Q.2. Can I do payment for a Cancelled Challan?

Ans. No. Once a Challan is cancelled, payment cannot be initiated for it.

B. Manual on Cancellation of Over the Counter (OTC) Challan

How can I cancel the OTC Challan after logging to the GST Portal?

To cancel the OTC Challan after logging to the GST Portal, perform the following steps:

1. Access the https://www.gst.gov.in/ URL. The GST Home page is displayed.

2. Login to the GST Portal with valid credentials.

3. Click the Services > Payments > Challan History command.

Cancelling Over the Counter (OTC) Challan Images 1

4. Select the date range in the From and To date fields using the calendar. Or, Select the Search by CPIN in case you want to cancel the OTC challan through the CPIN.

5. Click the Cancel Button.

Cancelling Over the Counter (OTC) Challan Images 2

6. You need to ensure that no payment is made against the OTC Challan. Click the PROCEED button.

Cancelling Over the Counter (OTC) Challan Images 3

Notice that the Status of the OTC Challan is changed to Cancelled.

Cancelling Over the Counter (OTC) Challan Images 4

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10 Comments

  1. Rashpal Singh says:

    I have created challan for Jun 2021 and payment is made. But now in challan history, appears that this challan is cancelled. No refund is received for fresh payment. What is next step.

  2. Sankar Ganesh says:

    Yesterday I was paid the late fee amount Rs240 from my netbanking on this gst site. But still it shows the same 240. and also I was generated 2 chellans one was paid . another I coulnt delete the chellan. I saw the Cellan history there is cancel or delete option near this CPIN 20113300147811

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