Cancelling your SRN (Service Request Number) can be a crucial step when dealing with unsuccessful eform payments. However, knowing when and how to cancel your SRN is essential. This guide will provide you with a detailed understanding of the specific conditions under which you should cancel your SRN and provide a step-by-step guide on how to cancel your SRN using the MCA21 application.
The decision to cancel an SRN primarily depends on two conditions. Firstly, if your eform payment was unsuccessful due to technical issues, and secondly, if no other option is available to facilitate the payment, you may consider cancelling your SRN. It’s important to note that only G and E series SRNs can be cancelled, which are typically related to eForms, services, and stamp duty payments.
FAQs on Cancel SRN due to Unsuccessful Payment
Q. 1 When should I cancel SRN?
Ans. You can cancel your SRN if following two conditions are met:
1. In case payment of the uploaded eform was unsuccessful for technical reason and no option is available for making such payment again, then cancel your G and E series SRN.
Q. 2 How can I cancel my SRN?
Ans. 1. Login to the MCA21 application.
2. Click the MCA Services tab. The list of MCA Services is displayed.
3. Click the SRN / Transaction Status menu. The Track SRN Status page is displayed.
4. In the SRN field, enter the SRN to be cancelled and click Submit. The SRN details are displayed.
5. Click the Cancel SRN link available for the SRN. The Track SRN page will be displayed with SRN filled in the SRN field.
Note: You can only cancel your SRNs that have G or E as prefix. These SRNs are for eForms/ services and stamp duty payment. The Cancel SRN link is displayed only when SRN status is Not Paid or Pending for Payment.
Q. 3 I want to cancel my SRN but I do not see the cancel SRN link for my SRN.
Ans. You can only cancel your SRNs that have G or E as prefix. These SRNs are for eForms/ services and stamp duty payment. The Cancel SRN link is displayed only when SRN status is Not Paid or Pending for Payment.
You can cancel the SRN for the filings done by your user id only.
Conclusion: Cancelling your SRN is a critical function that you should know when dealing with unsuccessful payments or technical issues. Remember, you can only cancel the SRN that have ‘G’ or ‘E’ as prefix and are associated with your user ID. With this guide, you now know when you should cancel your SRN and how to do it successfully via the MCA21 application.
(Republished with amendments)
