Arjuna (Fictional Character): Krishna, the Income Tax Department launched the new income tax e-filing portal on 7th June 2021 to make it more taxpayer-friendly. But instead of providing an easy and smooth interface, the new portal has posed various issues.
Krishna (Fictional Character): Arjuna, after the launch of the new portal, due to technical glitches, the functioning of the portal was affected. Even though more than a month has passed, problems seem to be being faced by the taxpayers, professionals, and other stakeholders.
Arjuna (Fictional Character): Krishna, what were the issues in the functioning of the new portal of income tax e-filing?
Krishna (Fictional Character): Arjuna, some of the major issues faced by taxpayers and other stakeholders, in brief, are as follows:
- The portal was working very slow.
- Registration of the digital signature could not be done on the new portal.
- The income tax return for the financial year 2020-21 could not be filed.
- Income Tax appeals could not be filed.
- TDS returns could not be e-filed.
- There were problems with trust registrations.
- Form 15CA/CB for foreign remittances could not be filed.
- The utility of e-proceedings was not available.
- The Vivaad se Vishwas compliance window was not available.
- E-verification could not be done for e-filed returns and other forms.
Arjuna (Fictional Character): Krishna, how much the department is successful in resolving these issues?
Krishna (Fictional Character): Arjuna, the department is continuously working for resolving the issues and updating the new portal. Some of the issues have been resolved such as:
- The slow functioning of the portal has been addressed to some extent.
- ITR-1 and ITR-4 can be filed with some difficulties.
- The registration of a digital signature is now being accepted.
- Now the TDS returns can be filed on the new portal.
- The utility of e-proceedings is working now.
Arjuna (Fictional Character): Krishna, there are so many issues still pending to be resolved. What will be the impact of the same?
Krishna (Fictional Character): Arjuna, the new income tax portal aimed at providing a modern and friendly interface to the users for easy compliance. But due to technical glitches and other issues, many problems have arisen. The department had to allow the manual filing of forms for foreign remittances and extended the same to 15.8.2021. If the problems are not solved soon, the due dates of various compliance will have to be extended. The launch of the new features like mobile app, online tax payment system, etc has also been delayed. The department is expecting that the website will function properly by the first week of August. This has given rise to a situation of “Kabhi Khushi Kabhi Gham”.
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Disclaimer: This Karneeti tax update is only for the purpose of information and does not constitute or purport to be advice or opinion in any manner. The information provided is not intended to create an advisor-client relationship and is not for advertising or soliciting. The author does not intend in any manner to solicit work through these Tax update articles. The articles are only to share information based on recent developments and regulatory changes. The author is not responsible for any error or mistake or omission in this article or for any action taken or not taken based on the contents of this article. Business decisions are best taken in close consultation with the advisors. A small attempt is made to update all on Income Tax / GST. This is for guidance purposes only. No legal action against the writer or presenter can be taken. Refer to relevant provisions and facts of the case.
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This year return filing date has been extended upto 30th Sepember 2021,
Today on opening portal it is seen that delay return penalty for Rs. 5000 u/s 234F has been imposed. Since CBTD has extended return filing date till 30-09-2021 why this penalty has been imposed ?
Many of my known persons are facing same problem, even Sr. Citizens also.
Moreover, e-verification tab is not working to e-verify an earlier submitted return on 30-07-21.
OTP on Bank a/c pre-validating like earlier year is not available.
Income Tax e-filing authority is not answering Grievances.
Further AADHAR linked OTP is not reaching.
HOW THESE DIFFICULTIES OF E-FILING WILL BE SOLVED.
When we Try to e-verify using internet banking. Keep on loading and never goes off the loader. Steps:
1. Login using internet banking
2. Redirect from Return verify section of bank.
3. Redirected to new income tax side but showing loading …loading. Waited for more than 15 min and nothing happen.
Response from IT Team: We apologies for the inconvenience cause, in our new portal there is some technical issues are there concern team is working on it.it will get resolve as soon as possible
There is tax deducted by payer but TDS table is not opening
I suppose FM relishes this confusion and the worst experience in my efiling from 2007 till date.
Why insist on New Portal. Atleast for now revert to Old Portal to relieve us of the agony.
26AS is in a mess. NOTHING TALLIES AND ADD FUEL TO BURNING THE AUTO POPULATION IS SHOWING ENTIRELY FUNNY FIGURES.
In my case the profile section shows some name unknown to me and his PAN details are displayed
Is it now possible to file ITR 2 /
I am an individual tax payer. I tried to fill from 10E
to get relief on arrears received. But unable to submit.
New site is seeking verification before submission
in the old site verification was required after submission of return. New site is wastage of public money
What was the reason to waste tax payers money of Rs.4,200/- crores on new bugs loaded new package when earlier one is working smoothly without any bugs?
Many values of 26AS do not match with efilling IT return values. Online correction is also not possible. Further there is no email of IT group where we can report these.
Bank has uploaded TDS in 26 AS but same not showing as TAX PAID in ITR 1.
Again, could not add new bank particulars in ITR 1.
Poor performance Finance Minister
Successfully uploaded itr2. With HP CG BFLA schedules. But the Sad thing is the Tax return shows refund of Rs 13610 (true amount) but acknowledgement shows refund. Zero. 😭In acknowledgement tax paid is more than payable by Rs 13610, but it shows zero refund.
EVC generation become highly impossible in the new website though the bank account is validated… The new website spoiler the comfort many people … Prefilled data is one of the worst option..We may expect many notices from prefilled data since the full data is not coming .
There are many practical issues , IT officers can send a message on whatsapp 08722365775
Hi
New Website launch should have postponed to December..This is the peak time for income tax filing.Its not the time for experiments.
From past 4 days , if you choose e verify later then you are gone . Its uncertain to verify.. Very very worst website in the income tax filing history. When everything is going well with old website , there is no need for new website.
Not only website issues , there are many practical issues which are not resolved from many months due to lack of knowledge by income tax staff . When IT dept recruit in sports quota & other quota many no knowledge people come to IT , mental torchure will continue..
First don’t use krishna & Arjuna from your conversation , it’s irritating like anything.
Your explanation is okay but don’t use Krishna & Arjuna ,there is no use of using it
New Website launch should have postponed to December..This is the peak time for income tax filing.Its not the time for experiments.
From past 4 days , if you choose e verify later then you are gone . Its uncertain to verify.. Very very worst website in the income tax filing history. When everything is going well with old website , there is no need for new website.
Not only website issues , there are many practical issues which are not resolved from many months due to lack of knowledge by income tax staff . When IT dept recruit in sports quota & other quota many no knowledge people come to IT , mental torchure will continue..
First don’t use krishna & Arjuna from your conversation , it’s irritating like anything..
The new Portal is totally useless and does not reflect the correct figures.It will be better if manual feeding of data is continued.
DSC still not registered in New income tax portal, any solution
Be careful. You might get booked by NSA for sedition !!!
We are all in great tension because the new portal is not working. Our refunds are stucked. And you are making fun.
You are learned people, you should advise to the finance ministry for quick solution of these glitches. Instead you are writing all these non sense thing. This is not done. Be serious & suggest your solution to come out of this problem.
26AS showsthe full tax credit. tax deposited as revealed through tavle and colour graph shows less. prefilled data is still low. Gross Income shows 0. The form frowns at the tax collected is not commensurate with gross income. Grievence suvmiited has not reached ears of cpctds team or software personnels
Tje most unfriendly incone tax porta ever could be designed. The old portal is much beyter. Lot of data error in name DIB, gender errors 9n prefilled ITR 1 filing forms. My DoB was wrongly entered , i had posted more than10 nessages. Nobody bothers to reply l am copying and paating my grievence i sent io dept. Hope sone responsible person will correct ot and I can submit 50 th year of oncometax return. Lot of agony by infosys on my golden jubilee year of tax returns.
Dear Sir,
My date of birth (05-Mar-1946) is correctly appearing in my AADHAR, PAN as well as online under my Personal Details in Dashboard. However, when I go online to ‘File Income Tax Return’ in ITR-1 for AY 2021-2022, my date of birth is incorrectly pre-filled as 04-Mar-1946 under ‘Validate Your Pre-Filled Data’ (page 1 of ITR). Kindly make necessary corrections as my date of birth is 05-Mar-1946. I am unable to file my tax returns without correcting this.
PAN number: ACFPJ6147G
Contact number: +91 9895110347
AY: 2021-2022
Error screen shot: Please find attached
image.png
I tried yesterday filing an ordinary ITR1. Navigationwas extremely slow. Involved a lot of back and forth movement, add, confirm … It automatically allowed a deduction of Rs 50K as entertainment allowance, wich with difficulty I had to delete (case of pensioner). At the end after verification of ITR, everything disappeared. When refilled it says it already filed.
There was poor pre-filled data. Even data from 26AS is not shown.
Any way I could file ITR1 in one hour, but even after 24 hours there is no receipt/ acknowledgement so far.
Why don’t you mention that this mess was done by Infosys, the idiosys I call them…
A very painful portal. Perfect analysis. KAVI khushi Kavi Gum. Rubbish portal indeed. Shame.
TDS shown in Form26AS is not being reflected in the auto filled return .What is the solution .Whom to approach ?
Unable to delete bank accounts already closed .Very difficult to earmark a particular account for refund .4 or 5 ticks are coming and unable to amend detail.
Unable to delete bank accounts already closed .Very difficult to earmark a particular account for refund .4 or 5 ticks are coming and unable to amend details . Getting fed up with this new portal .
Sadly, the article is so poorly written that it hardly highlights the issues in the portal. The emphasis seems to be on ‘the Fictional Character’ and the names of our Hindu Ancestors are made fun of
Such liberties are in a very bad taste. Writers of articles on taxation should better stick to their own field of expertise.
Is this conversation From 19 th *Adhyaya* of Holy Book Gita ?😂
Earlier we could do e verification through netbanking, now it is not possible, lot of glitches. Everytime I am getting error message saying that name mismatch. Problem is initials in the name are required to be expanded in pan card. in the bank account name is spelt with initials. However the first name matches. Old website was much better. Somebody may please take up.
ITR-1 could not be filed because when after selecting the new regime option it was further continued the postal showed the fake message of its submission that itr for the current assembly year has been submitted and it required to submit the revised ITR-1 which is very astonishing.The new website appears to be unsuccessful.
Will Excel utility be made available for preparing and filing return, or we have to do it as existing now.
Sir
Good article. but whether it was necessary to use Krishna and Arjun as characters and then mention them as FICTIONAL . i dont know which act says that Krishna and Arjun are fictional.
Very hilarious conversation! Even Gods are unable to touch our CBDT’s Akarmas. If left unattended they will surely become Kukarmas and lead to a war with the Computers a la Kurukshetra war! Hope we will have peace soon.
Last but not the least, what was the purpose installing a new system when old one was so Good!
Anyway who can stop the PrArabdha of the FM and the CBDT. All have to go oneday!
Jai Krishna.
When will the e-portal start functioning seamlessly? How to do e-filing within the deadline if issues not fully resolved?
Krishna seems to be very generous towards the Income Tax Department as he has listed only handful of problems faced by all the stakeholders. If all the problems are listed, it willl cover the entire space allowed for the Article. So I propose that the author should write a series on the problems
Perfect Word for this New Portal.
KABHI KHUSHI KABHI GUM,
Perfect Word for this New Portal.
KABHI KHUSHI KABHI GUM,
Perfect Analysis.
The new Portal is pain in the neck particularly when one has to fill Details in schedule 112A/115AD in ITR2 for LTCG. After downloading these schedule from utility, as per instructions, there should be a drop down in col 1a for 2 options; this is just not there. Worst is that emails sent to efiling help desk are not even acknowledged at all. Last year they were of great help. Can you pl guide where to report problems and seek help. Regards
Dr. Gupta yours is the only sensible comment among so many jokers. You are a resident feeling helpless. Imagine my situation as I am an OCI aged 86 who needs to file ITR2 with 35 pages for just pension income. Even my CA in India tells me to wait. My Bank does not even know how to file TDS. 26AS is incorrect. Last year income tax site was so good but they have made a mess by hiring Infosys. Please write to FM to defer tax filing by 6 months. My mail to FM is not even acknowledged. My apologies for this long complaint. Wish you luck. Mera Bharat Mahan.
waste
UDIN No not Update