Troubleshoot for DSC registration problem at GSTN Potral

Solution 1:– Stop emSigner service and then start through administrator account

To Stop currently running emsigner utility click on utility icon &then click Stop Service.

After stopping service again start emsigner utility through Administrator Account. Now check your DSC on GSTN portal under”Register/update DSC” either manually login or through software.

Solution 2: Allow port for emSigner

(i) If problem does not solve after following Solution 1, then please open google chrome and type address https://127.0.0.1:1645. then click on option appear “ADVANCED”.

(ii) Then one new link appears “Proceed to 127.0.0.1 (unsafe)” click on this link.

(iii) minimise following screen and then check Register/Update DSC process through software.

Solution 3: System restart:

If problem does not solve after following Solution 1, then please restart your. computer. Now check your DSC on GSTN portal under “Register/update DSC” either manually login or through software.

Solution 4: Reinstall emSigner utility:

Uni nstal I already installed emSigner utility and reinstall it through administrator account and restart your system. Now check your DSC on GSTN portal under “Register/update DSC” either manually login or through software.

Solution 5: Restart Browser Setting:
In case problem does not solves, please restart browser setting through link provided on Compuoffice Home screen & then check on GSTN portal.

If Problem Not solve after following above possible solutions, then please contact to GSTN.

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