Solution 1:Stop emSigner service and then start through administrator account

To Stop currently running emsigner utility click on utility icon &then click Stop Service.

Stop emSigner service

After stopping service again start emsigner utility through Administrator Account. Now check your DSC on GSTN portal under”Register/update DSC” either manually login or through software.

Solution 2: Allow port for emSigner

(i) If problem does not solve after following Solution 1, then please open google chrome and type address https://127.0.0.1:1645. then click on option appear “ADVANCED”.

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Allow port for emSigner

(ii) Then one new link appears “Proceed to 127.0.0.1 (unsafe)” click on this link.

Proceed to 127.0.0.1 (unsafe)

(iii) minimise following screen and then check Register/Update DSC process through software. Update DSC process through software

Solution 3: System restart:

If problem does not solve after following Solution 1, then please restart your. computer. Now check your DSC on GSTN portal under “Register/update DSC” either manually login or through software.

Solution 4: Reinstall emSigner utility:

Uni nstal I already installed emSigner utility and reinstall it through administrator account and restart your system. Now check your DSC on GSTN portal under “Register/update DSC” either manually login or through software.

Solution 5: Restart Browser Setting:
In case problem does not solves, please restart browser setting through link provided on Compuoffice Home screen & then check on GSTN portal.

If Problem Not solve after following above possible solutions, then please contact to GSTN.

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2 responses to “Troubleshoot for DSC registration problem at GSTN Potral”

  1. C.A.Govind Prasad Garg says:

    on GST Portal registration through AADHAR card is not being done due to Web Site problem. Mody ji sudharo

  2. Ratna says:

    Not able to register DSC with both the options mentioned by you.
    Option 1: Not able locate this option on gst.gov.in
    option 2: showing a message that this site can’t be reached.

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