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GSTN has released a facility for communication between GST Taxpayers. The Facility can be viewed on www.gst.gov.in at following path after login- Dashboard ⇒ Services ⇒ User Services  ⇒ Communication Between Taxpayers.

In this facility Taxpayer can raise Queries related to Debit Note, Credit Note and Sales Invoice. Taxpayer can raise Query both as Supplier or as Recipient of Services or Goods.

Email may be related to any of the subject related to Supply, payment, Amendment, invoices not uploaded in  GSTR 1, mistakes identified etc.

GSTN provides facility for communication between Taxpayers

Email communication Facility have Following Fields, out of which fields marked as * are compulsory fields. These fields are for sending email to supplier or Customer. Fields are as follows:-

Notification To*-  I.e. Recipient / Supplier

Supplier GSTIN*

Trade/Legal Name

Subject

Document Details

Action Required

Document Type

Document Number

Document Date

Document Value

Place of Supply

Invoice Type / Note Supply Type

Reverse Charge

Option to Add more fields

Recipient Remarks*

All communication through this facility will go on registered email address and mobile number of the Party.

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