GSTN has released a facility for communication between GST Taxpayers. The Facility can be viewed on www.gst.gov.in at following path after login- Dashboard ⇒ Services ⇒ User Services ⇒ Communication Between Taxpayers.
In this facility Taxpayer can raise Queries related to Debit Note, Credit Note and Sales Invoice. Taxpayer can raise Query both as Supplier or as Recipient of Services or Goods.
Email may be related to any of the subject related to Supply, payment, Amendment, invoices not uploaded in GSTR 1, mistakes identified etc.
Email communication Facility have Following Fields, out of which fields marked as * are compulsory fields. These fields are for sending email to supplier or Customer. Fields are as follows:-
Notification To*- I.e. Recipient / Supplier
Supplier GSTIN*
Trade/Legal Name
Subject
Document Details
Action Required
Document Type
Document Number
Document Date
Document Value
Place of Supply
Invoice Type / Note Supply Type
Reverse Charge
Option to Add more fields
Recipient Remarks*
All communication through this facility will go on registered email address and mobile number of the Party.