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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 906 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3765 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 5142 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1944 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1350 Views 0 comment Print


Latest News


CCPA Fines Food Brands ₹1 Lakh Each for Misleading “100%” Product Claims

Corporate Law : CCPA imposed ₹1 lakh penalties on two food companies for using misleading 100% claims that did not match the actual composition ...

June 22, 2026 405 Views 0 comment Print

Govt Prescribes Standard Edible Oil Pack Sizes to Improve Price Comparison for Consumers

Corporate Law : The government has exempted smaller edible oil packs and minor edible oils from standardisation requirements. The exemption is aim...

June 9, 2026 435 Views 0 comment Print

CCPA Imposes Penalties as Dark Patterns Manipulated Consumer Consent

Corporate Law : CCPA fined digital platforms for using interface designs that influenced consumer choices without clear and informed consent. The ...

June 6, 2026 339 Views 0 comment Print

CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 552 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 633 Views 0 comment Print


Latest Judiciary


CCPA Fined Oriens Global Marketing ₹1 Lakh for Misleading Website Disclosures

Corporate Law : The CCPA ruled that incomplete product details, unverifiable regulatory credentials, and missing mandatory disclosures violated th...

June 22, 2026 183 Views 0 comment Print

Zorro Night Club Penalised for Automatic Service Charge Despite Consumer Objection

Corporate Law : The CCPA held that automatically adding a service charge to restaurant bills violated the Consumer Protection Act and the CCPA Gui...

June 22, 2026 159 Views 0 comment Print

English Oven Fined ₹1 Lakh as CCPA Finds ‘100% Atta Bread’ Claim Misleading

Corporate Law : CCPA held that advertising bread as 100% Whole Wheat despite containing only 87% wheat flour was misleading. The authority ordered...

June 22, 2026 360 Views 0 comment Print

CCPA Penalises Narayana Coaching Institute for Misleading JEE Rank Advertisement

Corporate Law : The Authority ruled that selectively withholding course information and presenting disclaimers in illegible font misled prospectiv...

June 22, 2026 1542 Views 0 comment Print

CCPA Imposes Penalty for Selling Walkie-Talkies Without Mandatory Licensing Disclosures

Corporate Law : The CCPA held that failure to prominently disclose licensing requirements, frequency details, and regulatory approvals for walkie-...

June 22, 2026 141 Views 0 comment Print


Latest Notifications


Standard Pack Sizes Introduced for Major Edible Oils to Prevent Consumer Confusion

Corporate Law : Standard pack sizes have been recommended for commonly used edible oils to reduce market inconsistencies and assist consumers in c...

June 5, 2026 576 Views 0 comment Print

Legal Metrology Advisory Allows Existing Repairers to Continue Without Fresh Registration

Corporate Law : The Government has advised States and UTs not to impose fresh registration requirements on existing repairers merely because of re...

May 21, 2026 324 Views 0 comment Print

Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 18, 2026 390 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1545 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 324 Views 0 comment Print


Benefit of ambiguity or doubt would go to Consumer under Consumer Protection Act: NCDRC

August 17, 2023 1338 Views 0 comment Print

In present facts of the case, it was held by the National Commission that Consumer Protection Act being a beneficial legislation, benefit of ambiguity/doubt needs to go to the Consumer.

Health & Wellness Celebrity Influencer Guidelines

August 12, 2023 885 Views 0 comment Print

Guidelines for health and wellness celebrities, influencers, and virtual influencers, including disclosure, due diligence, and fact-based information. Learn how to promote responsibly.

Auction purchaser could not be held to be a ‘consumer’ under Consumer Protection Act

August 12, 2023 5370 Views 0 comment Print

In present facts of the case, while relying upon the Judgment of Supreme Court it was held that auction purchaser could not be held to be a ‘consumer’ and the lower for a do not have Jurisdiction to entertain issues pertaining to auction.

Consumer Welfare Fund to Cover Mediator Fees in Consumer Complaints

August 12, 2023 990 Views 0 comment Print

Learn about India’s innovative approach to resolve consumer disputes by utilizing the Consumer Welfare Fund to cover mediator fees. Enhancing consumer welfare through cost-effective mediation.

Neeraj Chowdhary Vs BPTP Ltd.: Consumer Victory in Property Dispute

August 11, 2023 2850 Views 0 comment Print

Neeraj Chowdhary Vs BPTP Ltd. (NCDRC Delhi) In a significant ruling, the National Consumer Disputes Redressal Commission, Delhi, has delivered a judgment in the case of Neeraj Chowdhary Vs BPTP Ltd., bringing relief to a group of home buyers who had been grappling with delays and uncertainties in the completion of their residential project. The […]

Consumer Not Liable for Bank’s Negligence in Unauthorized Transactions

August 11, 2023 2307 Views 0 comment Print

In present facts of the case, the National Commission while relying upon the RBI Circular dated July 6, 2017 observed that there will be zero liability of a customer where the unauthorized transaction occurs in events involving contributory negligence on the part of the Bank and have accordingly allowed the Petition.

Consumer Protection Act: Prioritizing Consumer Welfare Over Technicalities

August 11, 2023 1284 Views 0 comment Print

In present facts of the case, it was observed that Consumer Protection Act is a beneficial legislation, in case of any ambiguity, the clauses must be read in favour of consumer. The hyper technicalities cannot create obstacles for the Consumer.

Revisional Jurisdiction cannot be invoked to reassess & reappreciate evidence on record: NCDRC

August 10, 2023 3036 Views 0 comment Print

In present facts of the case, it was held that the power of National Commission to review under section 21 of the Act is limited to cases where some prima facie error appears in the impugned order and where two interpretations of evidence are possible, concurrent findings based on evidence must be accepted and such findings cannot be substituted in revisional jurisdiction.

More beneficial clause under Insurance Policy shall be operational for Consumer: NCDRC

August 10, 2023 807 Views 0 comment Print

In present facts of the case, it was held that the Consumer was entitled to get his claim covered under the sub clause of the Insurance Policy which provides him a higher benefit.

Denial of boarding due to overbooking amounts to deficiency in service

July 6, 2023 5559 Views 0 comment Print

Learn about the case of Bechu Kurian Thomas against Qatar Airways, where denial of boarding due to overbooking led to a consumer dispute. Explore the legality of compensation under the Consumer Forum Act, despite lower compensation provisions in the Aircraft Act and Carriage by Air Act.

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