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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 906 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3765 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 5142 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1944 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1350 Views 0 comment Print


Latest News


CCPA Fines Food Brands ₹1 Lakh Each for Misleading “100%” Product Claims

Corporate Law : CCPA imposed ₹1 lakh penalties on two food companies for using misleading 100% claims that did not match the actual composition ...

June 22, 2026 405 Views 0 comment Print

Govt Prescribes Standard Edible Oil Pack Sizes to Improve Price Comparison for Consumers

Corporate Law : The government has exempted smaller edible oil packs and minor edible oils from standardisation requirements. The exemption is aim...

June 9, 2026 435 Views 0 comment Print

CCPA Imposes Penalties as Dark Patterns Manipulated Consumer Consent

Corporate Law : CCPA fined digital platforms for using interface designs that influenced consumer choices without clear and informed consent. The ...

June 6, 2026 339 Views 0 comment Print

CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 552 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 633 Views 0 comment Print


Latest Judiciary


CCPA Fined Oriens Global Marketing ₹1 Lakh for Misleading Website Disclosures

Corporate Law : The CCPA ruled that incomplete product details, unverifiable regulatory credentials, and missing mandatory disclosures violated th...

June 22, 2026 183 Views 0 comment Print

Zorro Night Club Penalised for Automatic Service Charge Despite Consumer Objection

Corporate Law : The CCPA held that automatically adding a service charge to restaurant bills violated the Consumer Protection Act and the CCPA Gui...

June 22, 2026 159 Views 0 comment Print

English Oven Fined ₹1 Lakh as CCPA Finds ‘100% Atta Bread’ Claim Misleading

Corporate Law : CCPA held that advertising bread as 100% Whole Wheat despite containing only 87% wheat flour was misleading. The authority ordered...

June 22, 2026 360 Views 0 comment Print

CCPA Penalises Narayana Coaching Institute for Misleading JEE Rank Advertisement

Corporate Law : The Authority ruled that selectively withholding course information and presenting disclaimers in illegible font misled prospectiv...

June 22, 2026 1542 Views 0 comment Print

CCPA Imposes Penalty for Selling Walkie-Talkies Without Mandatory Licensing Disclosures

Corporate Law : The CCPA held that failure to prominently disclose licensing requirements, frequency details, and regulatory approvals for walkie-...

June 22, 2026 141 Views 0 comment Print


Latest Notifications


Standard Pack Sizes Introduced for Major Edible Oils to Prevent Consumer Confusion

Corporate Law : Standard pack sizes have been recommended for commonly used edible oils to reduce market inconsistencies and assist consumers in c...

June 5, 2026 576 Views 0 comment Print

Legal Metrology Advisory Allows Existing Repairers to Continue Without Fresh Registration

Corporate Law : The Government has advised States and UTs not to impose fresh registration requirements on existing repairers merely because of re...

May 21, 2026 324 Views 0 comment Print

Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 18, 2026 390 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1545 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 324 Views 0 comment Print


Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022

July 9, 2022 3186 Views 0 comment Print

‘Guidelines on Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022’ seek to ensure that consumers are not being fooled with unsubstantiated claims, exaggerated promises, misinformation and false claims. Such advertisements violates various rights of consumers such as right to be informed, right to choose and right to be safeguarded against potentially unsafe products and services.

Advisory on Advertisements of Online Betting Platforms

June 13, 2022 978 Views 0 comment Print

No. DM/15/2022-DM Government of India Ministry of Information & Broadcasting A Wing, Shastri Bhawan New Delhi-110001 Dated 13th June, 2022 ADVISORY To i. Newspapers registered under Press and Registration of Books Act, 1867 ii. Private Satellite Television Channels iii. Publishers of news and current affairs content on digital media Subject: Advisory on Advertisements of Online […]

Health Care Services rendered by Doctors falls Under Consumer Protection Act 2019

May 1, 2022 3525 Views 0 comment Print

Medicos Legal Action Group Vs Union of India (Bombay High Court) We see no reason to hold that merely because of enactment of Consumer Protection Act, 2019 upon repeal of the 1986 Act as well as the parliamentary debates referred to by the petitioning Trust, the efficacy of the law laid down in the decision […]

Section 14 of Consumer Protection Act permits awarding punitive damage for non-deploy of airbags

April 24, 2022 7023 Views 0 comment Print

The damages awarded against the appellant may have gone beyond the actual loss suffered by the respondent and may not represent the actual loss suffered by him in monetary terms. But the provision of Section 14 of the 1986 Act permits awarding punitive damages.

FAQs on Consumer Protection Act, 2019

April 23, 2022 3963 Views 0 comment Print

Q.1 When was Consumer Protection Act 2019 enacted? Ans. The Consumer Protection Act 2019 was notified on August 9th 2019. However, it came into effect from July 20th 2020. Q.2 What are the main features of Consumer Protection Act 2019? Ans. While retaining certain old provisions, the New Act has certain new provisions that tightens […]

Remedy available to home buyers in Consumer Protection & RERA Act in case of delayed possession

April 19, 2022 12480 Views 0 comment Print

Where there was delay in handing over possession to homebuyers, there was remedy available to the Consumer under Consumer Protection Act and Real Estate Regular Act which run parallel side by side. Moreover, one sided clauses in Agreement amounted to unfair trade practice and could not govern the refund mechanism therefore, refund was allowable to assessee with 9% interest from the date of deposit allowed.

PepsiCo Case: Different MRPs cannot Be Fixed for Same Product

April 18, 2022 3537 Views 0 comment Print

PepsiCo India Holdings Pvt. Ltd. Vs Adithya Banavar (Karnataka State Consumer Disputes Redressal Commission) The Brief facts are: Complainants went to Mantri Mall and purchased one litre water bottle of Aquafina, a 330 ml Pepsi Tin and 350 ml bottle of Nimbooz, which costs them at the rate of Rs.20, Rs.50/- and Rs.50/-, respectively in […]

Analysis of Consumer Protection (Direct Selling) Rules, 2021

April 6, 2022 12705 Views 0 comment Print

Direct Selling is also known as Multi Level Marketing. Government of India has passed Rules for Direct Selling Business dated 28th December, 2021. This Rule is called as the Consumer Protection (Direct Selling) Rules, 2021. Now most of the Direct Selling Entity or Direct Seller thinks that Direct Selling Business has been banned in India. […]

Consumer Dispute Resolution through Mediation under Consumer Protection Act, 2019

February 25, 2022 38523 Views 1 comment Print

As you are aware that the Consumer Protection Act, 1986 is serving consumer fraternity since last three decades. This act has been promulgated to protect the interest of consumers from Unfair Trade Practices and fraudulent trade practices adopted by market players.

Consumer u/s 2(1)(d) covers only services availed exclusively for the purposes of earning the livelihood by means of self-employment

February 22, 2022 3324 Views 0 comment Print

It could thus be seen, that when a person avails a service for a commercial purpose, to come within the meaning of ‘consumer’ as defined in the said Act, he will have to establish that the services were availed exclusively for the purposes of earning his livelihood by means of self-employment. There cannot be any straitjacket formula and such a question will have to be decided in the facts of each case, depending upon the evidence placed on record.

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