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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 690 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3564 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 4572 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1806 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1266 Views 0 comment Print


Latest News


CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 315 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 564 Views 0 comment Print

Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 1182 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1668 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 1383 Views 0 comment Print


Latest Judiciary


CCPA Penalised Coaching Institute for Continued Misleading Advertisements

Corporate Law : The CCPA held that failure to disclose the specific courses attended by successful NEET and IIT-JEE candidates amounted to conceal...

May 7, 2026 372 Views 0 comment Print

CCPA Penalises Seller for Selling Non-BIS Toys Through Snapdeal

Corporate Law : CCPA held that sale of toys without mandatory BIS certification violated the Consumer Protection Act and Toys Quality Control Orde...

May 6, 2026 1971 Views 0 comment Print

Coaching Ads Misleading if Using Non-Enrolled Students Data Without Disclosure: CCPA

Corporate Law : Claims of high success rates in competitive exams were not supported by complete data or documentation. The decision emphasizes th...

May 4, 2026 2226 Views 0 comment Print

Mandatory Service Charge by Restaurant is Illegal: CCPA

Goods and Services Tax : The authority examined whether automatic service charges violate consumer rights. It ruled that default billing of such charges is...

May 2, 2026 3174 Views 0 comment Print

CCPA imposes ₹8 Lakh Penalty for Misleading Infant Development Advertisements

Company Law : The CCPA held that specific developmental claims such as early crawling and walking were misleading as they lacked scientific stud...

February 28, 2026 2388 Views 0 comment Print


Latest Notifications


Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 21, 2026 159 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1278 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 288 Views 0 comment Print

Draft Rules for Clinical Electrical Thermometers for Continuous Measurement

Corporate Law : India's Department of Consumer Affairs released draft rules for clinical electrical thermometers for continuous measurement, seeki...

July 31, 2025 408 Views 0 comment Print

Draft CCPA Guidelines to Prevent Illegal Sale of Radio Equipment Online

Corporate Law : India's CCPA has issued guidelines effective May 27, 2025, to regulate the listing and sale of radio equipment, including walkie-t...

May 27, 2025 630 Views 0 comment Print


As per Consumer Protection Act losing a case on merit cannot be termed as deficiency in service by advocate: SC

November 24, 2021 3375 Views 0 comment Print

As per Consumer Protection Act losing a case on merit could not be termed as deficiency in service by the advocate: Supreme Court Hon’ble Supreme Court in Nandlal Lohariya v. Jagdish Chand Purohit and Ors. [S.L.P. (C) Diary No. 24842 of 2020, decided on November 8, 2021] held that in each and every case where […]

Can Advocates/Chartered Accountants be prosecuted for Deficiency in Service?

November 15, 2021 23478 Views 0 comment Print

Nandlal Lohariya Vs Jagdish Chand Purohit and others (Supreme Court) It is common knowledge that professionals are also sometimes negligent in their service just like businessman or other service providers. The Consumer Protection Act provides redressal to all consumers for deficiency in service by the Service Providers. Builders, Hospitals, Airlines, Railways, Doctors, Businesses all are […]

Comparative Analysis between RERA & Consumer Protection Act

October 26, 2021 12504 Views 0 comment Print

In this research article, the author seeks to address the provisions of ‘Real Estate (Regulation and Development) Act’ (herein after referred to as ‘RERA’) and ‘Consumer protection act, 2019, herein after referred to as ‘CPA’ and draw an analysis comparing the above.

उपभोक्ता संरक्षण कानून क्यों चला गया हाशिये पर!

October 23, 2021 2112 Views 0 comment Print

केन्द्र और राज्य सरकारों की उदासीनता और निष्क्रियता के कारण भारतवर्ष में जिला एवं राज्य उपभोक्ता फोरम में अध्यक्ष और सदस्यों के खाली पड़े पदों के कारण उपभोक्ता संरक्षण आज हाशिये पर है. मध्यप्रदेश के 51 जिलों के उपभोक्ता आयोगों में पांच अध्यक्ष और 56 सदस्यों के पद रिक्त हैं। वहीं राज्य उपभोक्ता आयोग में […]

Onus to Prove Deficiency in Service is on Complainant: SC

October 6, 2021 8490 Views 0 comment Print

SGS India Ltd. Vs Dolphin International Ltd. (Supreme Court) The onus of proof of deficiency in service is on the complainant in the complaints under the Consumer Protection Act, 1986. It is the complainant who had approached the Commission, therefore, without any proof of deficiency, the opposite party cannot be held responsible for deficiency in […]

Roll out E-Commerce Rules under Consumer Protection Act: CAIT

August 31, 2021 882 Views 0 comment Print

In a communication sent to Union Minister Shri Piyush Goyal, Confederation of All India Traders has demanded immediate implementation of the E-commerce Rules under Consumer Protection Act,before the festive season begins, noting that almost 45 days has passed since the last date for draft suggestions was 21st July. Confederation of All India Traders Ref. No.: […]

Proposed amendments to Consumer Protection (E-Commerce) Rules, 2020

June 26, 2021 1413 Views 0 comment Print

The Department of Consumer Affairs, Government of India seeks views/ comments/ suggestions on the proposed amendments to Consumer Protection (E-Commerce) Rules, 2020 vide its communication reproduced below. It has sought views/suggestions by July 6, 2021 to js-ca@nic.in. Let us understand the proposed amendments. Section 3 contains definitions for e-commerce entity, cross selling, fall back liability […]

Consumer Protection (E-Commerce) (Amendment) Rules, 2021

May 17, 2021 3372 Views 0 comment Print

Where an e-commerce entity is a company incorporated under the Companies Act, 1956 (1 of 1956) or under the Companies Act, 2013 (18 of 2013) or a foreign company covered under clause (42) of section 2 of  the Companies Act, 2013 (18 of 2013) or an office, branch or agency outside India owned or controlled by a person resident in India as provided in sub-clause (iv) of clause (v) of section 2 of the Foreign Exchange Management Act, 1999 (42 of 1999), it shall appoint a nodal officer or an alternate senior designated functionary who is resident in India, to ensure compliance with the provisions of the Act or the rules made thereunder.

Consumer court fines ‘More Megastore’ for charging for carry bags with company logo

February 19, 2021 16839 Views 1 comment Print

Baglekar Akash Kumar Vs More Megastore Retail Limited (District Consumer Disputes Redressal Commission, Hyderabad) Disclosing the price of carry bags at the payment counter seems to be undoubtedly an ‘un-fair trade practice’ Under Section – 2 (1) (r) of the Consumer Protection Act, 1986 {Corresponding Section -2 (47) of the Consumer Protection Act, 2019}. As […]

E.N.D. means “Effort Never Dies!”

January 16, 2021 2439 Views 0 comment Print

You should never accept ‘NO’ as an answer in any situation, when once you are convinced that you are right. You should fight till you succeed! I wish to narrate hereunder one of my own personal experiences, to drive home the point, as to how the ‘Effort Never Dies!’ As all of us know that […]

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